Privately Owned.
Asphalt Repair, Driveway Sealing, Hot Crack Treatment, Parking Lot Sealcoating.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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71% | ||
29% | ||
0% | ||
0% | ||
0% |
"We DO NOT seal driveways in Andover MN.!!!!! We are based in Central New York. These folks have us CONFUSED with another outfit!"
"Thank you!"
"Here are answers to your comments: I called the morning of the 17th and was told by the woman on the phone that someone would call me to set up a time to have an estimate. Later that evening I received ANOTHER phone call from a different phone operator who told me that someone would be out and they would call back that evening with an estimate. I neither got an estimate nor another phone call back. We use an Answering Service during the Daytime Hours to take messages for us while we are working. Your initial call was to our Answering Service Operator. It was very bizarre that I got two phone calls the same day basically saying the same thing...wait for a call. I found the first operator to be cold and non-communicative and while the second operator was kind, nothing really happened to get the estimate we really wanted. Our records indicate that a Member called us first on August 20th not the 17th. Later that evening our office manager returned the call to Member to verify the message and ask for details and we advised her that we would send the owner out to give an estimate in writing in the next few days. On August 21st (the next day), we received a message from our Answering Service from Member at 11:43 AM to cancel the request for an estimate. We ended up going with a company who gave us an estimate the same day and sealed our driveway within 24 hours. We DO NOT recommend this company based on their communication between each other AND with their potential customers. This is an example of the rest of the company, and in my opinion isn't professional at all. To give them the benefit of the doubt, we called them again before we made our choice and they had no recollection of who we were or our address for an estimate, There are many sealing companies in the CNY area, many with names that sound familiar. We believe the Members are confusing Armourseal with another company. We did not provide an estimate because the request for an estimate was canceled by Member. We have documentation on file."
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