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CRITTER SITTERS

Animal & House Sitting, Animal Boarding Kennels, Dog Walking,

About us

COST IS DETERMINED BY THE JOB.

Business highlights

Emergency services offered
36 years of experience

Services we offer

DOG WALKING, ANIMAL/HOUSE/PLANT SITTING, PET TAXI, AND POOPER SCOOPER PICK UP.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Accepted Payment Methods

  • Check
Reviews
4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
0%
2
0%
1
7%

Filter reviews by service

Showing 1-15 of 15 reviews
Rosalyn B.
May 2018
1.0
Animal Boarding Kennels
$35
I used this service for many years because I travel for work. Thanks to a carpenter working at my house, I learned that my dog was getting dropped off first thing in the morning when I wasn't going to be home until late in the day and was paying for the full day. I also learned that while I was paying for my dog to enjoy the outdoor setting, they were putting her in the critter car to keep the driver company when he did walks and home visits. Now my dog hates riding in the car. When confronted, Stephanie screamed at me that she was too busy to worry about one dog and this is what worked for them. It was a nightmare. So much goes on there that clients don't know about. BEWARE!

Myriam M.
Nov 2015
5.0
Animal & House Sitting
Yes, I recommend this pro
$300
unknown

Roni M.
Sep 2015
5.0
Animal & House Sitting, Animal Boarding Kennels
Yes, I recommend this pro
I have two dogs, one is an older lab and the other is a younger lab. The younger lab was a rescue and when he first came to our house he needed lots of exercise and positive attention. He is beginning his third year with daycare and the older lab also spends time at the daycare and both have been at Critter Sitters for several day overnights, several times over the years. Both really like being there, the staff is friendly, the staff know the dogs names, and dogs appear comfortable with all of the staff. The younger dog is very happy when we turn into the driveway; he stands up, wags his tall and whines to get out of the car, and he quickly runs to door. Both get a good workout, and are tired when they come home. They need different levels of exercise and this has been taken into consideration and I very much appreciate the individual care.

Jeff V.
Mar 2015
5.0
Animal Boarding Kennels, Dog Walking
Yes, I recommend this pro
$35
She was good and I felt very relaxed unlike other places that I had my dog at I felt like nobody was going to be really there to let her out or play with her. They got dog on premises so she played with them all day and came in for the night. Your dog would never be alone.

Cindy L.
Sep 2014
5.0
Animal & House Sitting
Yes, I recommend this pro
$30
Although it has been some time (probably 3-4 years.....I kind of made up a date for the date of service) since I have used Critter Sitters, I thought I could still write a valid review. I had 2 senior goldens and had tried a few other day cares prior to this one. The dogs and I went out there for a visit beforehand to check out the facilities. Stephanie's property is amazing! She has several acres of hills and ponds and a stream, with paths going every which-way. My boys wanted to investigate everything immediately! Because of their ages, Stephanie recommended just 1 day a week in daycare. I remember when they returned from their first day......they were totally pooped out from all the activity! She provides pick up and drop off service.....which worked for me, but I can see where the timing might be tough for some people's schedule. If I remember correctly, our pick up time (in DeWitt) was around 6:30 and drop off was around 4:15. They use 2 Honda Elements for their dog taxis.....so they are fairly easy for the dogs to access. Stephanie also loves photography, and the dogs under her care are frequent subjects. She posts the photos on her website and it's nice to see them enjoying themselves or just taking a nap. The only B score I gave was in responsiveness. A few times when I tried to get a hold of Stephanie, I found it very difficult. She was supposed to carry her cell phone at all times and she had a land line, but those few times I couldn't reach her on either one for quite some time. All in all, I would highly recommend Critter Sitters and Stephanie Perotti.......isn't just a business to her, it's more of a calling. I think she may even relate better to the dogs (her pack, as she refers to them), than many of their owners do. She just gets them.....I often wondered if she could read their minds!

Laura H.
Jul 2014
5.0
Animal & House Sitting
Yes, I recommend this pro
unknown

Donald T.
Mar 2014
5.0
Animal & House Sitting, Animal Boarding Kennels + 1 more
Yes, I recommend this pro
$30
.

Michael W.
Jan 2014
5.0
Animal Boarding Kennels
Yes, I recommend this pro
$200
She is a rescued border collie/aussie shepard mix, that had been badly abused. Critter is sensitive to her needs and special diet. Critter takes great pride and care in making sure that our pup is nurtured and loved. We highly recommend and trust Critter Sitters.

Cheryl B.
Nov 2013
4.0
Animal Boarding Kennels
I want to begin by saying that I have NOT used the services of Critter Sitters but did have a and quot;meet and greet intake appt..' My dog has never been boarded but she is going to need this in the foreseeable future so we went to cjeck out Critter Sitters.

The day care part of Critter Sitters is impressive if only for their very large outdoor play yards. LOTS of running room for the dogs to enjoy during outdoor play. The lower play yard has a pole barn heated by a wood stove for cold winter days. In the summer, there is even an in-ground swimming pool for the dogs. Critter Sitters does not use a local vet if a dog needs medical care. I was told they either take the dog to the dog's own vet or use the Emergency Veterinary Medical Center in E. Syr.. This concerned me some because my vet is approx. 20+ miles distant from Critter Sitters.

I was quite disappointed in the boarding area. It looked as though the area was once a 3+ car garage transformed into a few and quot;doggie cubiclesand quot; with several kennel crates in each cubicle.I explained to Stephanie that my dog has Isolation Distress and she did offer to let my dog stay in her house with her and her dogs. Boarding is $35.00/day and includes daycare.
It sounded as though Stephanie is very busy - up @ 4:30 am with an early feeding for the dogs and an early evening feeding because she goes to bed around 7:30 p.m.
After I got home, I realized that I had a lot more questions and concerns than I asked about during the meet and greet and just had an uneasy feeling in the pit of my stomach. I did,meet one woman there who told me how much her dog loves daycare @ Critter Sitters so I don't know if that uneasy feeling is my own nervousness about having to board my dog or if my and quot;Spidey Sensesand quot;
were picking up something intangible. I guess you'll need to check this place out for yourself!!

Leigh P.
Mar 2013
5.0
Animal & House Sitting
Yes, I recommend this pro
$35
I like them very much. The animals aren't crated all day, they are free to roam the property. They are expensive but they are very nice, easy to work with and I like the fact that they evaluated my dog before she came to make sure she would get along with the other dogs. She makes sure that the dogs all get along before they get together in a pack.

Douglas C.
Oct 2012
1.0
Animal & House Sitting, Animal Boarding Kennels + 1 more
Avoid this dog sitter. We received verbal confirmation that Stephanie would come dog sit for us while we were out of town. She indicated that she would contact us prior to our trip in order to meet our dog. She never called. We called multiple times and did not receive an answer. The night prior to leaving, we had to scramble to find someone else to watch our dog. She never contacted us and we still have not received any response to our phone calls following our trip. Based on our experience and the reviews from others, this is clearly an unprofessional and highly irresponsible person.

William B.
Aug 2012
5.0
Animal Boarding Kennels
Yes, I recommend this pro
$35
Start to finish Critter Sitters get a A!

Cindy R.
Jun 2012
5.0
Animal & House Sitting
Yes, I recommend this pro
$340
Stephanie is the only person I feel comfortable leaving our dogs with. Critter Sitters is a great facility that actually caters to dogs and giving them plenty of exercise and socialization, instead of leaving them in some crowded, stuffy building with no fresh air like most other facilities. She is always available and willing to arrange a convenient drop off for the dogs and I've always found her easy to work with. She definitely loves dogs and takes great care of them. We are going away again in June and have already arranged for her to take care of our dogs. In response to another review, she takes care of a lot of dogs and most of them are fairly large - she needs to let them the dogs know who is the 'boss' but that shouldn't be taken as her being mean. If she let the dogs run the place, it would be chaos. Dogs are well cared for and she is always investing in the facility to give the dogs more places to run around.

Pamela L.
Feb 2012
5.0
Animal & House Sitting
Yes, I recommend this pro
.

Debra B.
Oct 2011
5.0
Animal & House Sitting, Animal Boarding Kennels
Yes, I recommend this pro
$600
We are very happy that our dog goes to Critter Sitters.

Hannah A.
Sep 2011
5.0
Animal & House Sitting, Animal Boarding Kennels
Yes, I recommend this pro
$600
See above. She doesn't need more business, but if she takes your dog on, you have a loving caretaker: direct voiced and acitive and a good, no a great environment. She isn't a quet person. She is boisterous and direct. These dogs are like hers--so if house visits aren't the thing, though i have only heard that she isn't a cat person, look elsewhere. But those of us who have depended on her to keep working will tell you the environment and care is beyone A plus. And our dogs all run to her when she shows up for them.

Lydia K.
Aug 2011
1.0
Animal & House Sitting, Animal Boarding Kennels
Unpleasant for us both.

Lisa I.
Jan 2011
1.0
Animal & House Sitting
$350
Horribly wrong - she is too rushed and distracted with running around to people's homes and over committing while she trains athletically/.

Licensing

Bonded

Insured

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FAQ

CRITTER SITTERS is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 8:00 PM Tuesday: 7:30 AM - 8:00 PM Wednesday: 7:30 AM - 8:00 PM Thursday: 7:30 AM - 8:00 PM Friday: 7:30 AM - 8:00 PM Saturday: 7:30 AM - 8:00 PM Sunday: 7:30 AM - 8:00 PM

CRITTER SITTERS accepts the following forms of payment: Check

No, CRITTER SITTERS does not offer free project estimates.

Yes, CRITTER SITTERS offers eco-friendly accreditations.

No, CRITTER SITTERS does not offer a senior discount.

Yes, CRITTER SITTERS offers emergency services.

No, CRITTER SITTERS does not offer warranties.

CRITTER SITTERS offers the following services: DOG WALKING, ANIMAL/HOUSE/PLANT SITTING, PET TAXI, AND POOPER SCOOPER PICK UP.