Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
50% | ||
0% | ||
0% | ||
0% | ||
50% |
"After reviewing the paperwork from Angie’s list, I’ve supplied you with the documentation that was agreed by [member name removed], all paperwork that was sent to her and received by her in a timely manner with a refund check of monies not applied to her account. I have resolved this matter to the best of my ability due to the vulgar harassment and bigotry that [member name removed] has expressed. I choose not to explain in detail due to the fact of the facts provided and context of the matter should be sufficient. I would expect Angie’s list to be more in tuned with their clients personalities and actions before accepting a member as I feel [member name removed] has expressed in the past with complaints about other companies. I hope I’m wrong about that. I should have been more hesitant on excepting her as a client so late in the season knowing she was unhappy with her two first snowplow companies of the season and knowing they did not meet her satisfaction. On a final note, my other company has had great reviews by Angie’s list in the past. I service 65 homes for snow plowing around [member name removed], which are satisfied or extremely satisfied. I send out monthly surveys with billing to gather this information. I do not have a fleet of vehicles and equipment to service my clients. My company should have no negative feedback on your site or in affiliate publications following this matter. Any questions please contact me at [email protected] or 716-580-3431 Sincerely, Paul Reamsnyder Spectrum Landscape Services"
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