Reviews
2.01 Reviews
Showing 1-1 of 1 reviews
Todd R.
05/2010
water heater repair
 + -1 moreThey came on Sunday and said it wouldn't be a big job, they could probably do it in an hour. They said to call on Monday, and let them know when we were heading up there. We told them we were going to be there around 900 or 930. We called again about 1100, and they said they didn't know when they could get out there, and might not get it done in 1 day. They finally came about 200PM to take the pump out and after much force on our part did bring it back around 500PM. We had to travel 2.5 hours to meet them for this repair, and it was necessary to complete same day since we don't live there. The entire office staff was very friendly and easy to work with, except for the 1 man who was coming to our house.
Description of Work: They were removing the pump to fix the water heater, and put in new parts.
| Rating Category | Rating out of 5 |
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| professionalism | |
| responsiveness | |
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Contact information
36 Goold Rd, Chatham, NY 12037
Licensing
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Service Categories
Water Heaters
FAQ
Goold is currently rated 2 overall out of 5.
No, Goold does not offer free project estimates.
No, Goold does not offer eco-friendly accreditations.
No, Goold does not offer a senior discount.
No, Goold does not offer emergency services.
No, Goold does not offer warranties.
Contact information
36 Goold Rd, Chatham, NY 12037