At Autumn Leaf Landscape Design Inc. We combine the best of human creativity and technology to develop the ideal plan for every outdoor property. We'll be happy to come to your home, and provide a free consultation. Our architects and designers will sit with you to discuss your ideas, then utilize their talents and decades of experience to device the most effective and cost-efficient way to bring them to life. To accommodate virtually any budget, we offer several different levels of design service from simple pencil sketches to artist renderings to complete, full scale site plans using the latest CAD (Computer-Aided Design) technology. Whether you're looking to install a simple walkway or re-design your entire property, we'll take you through each step of the process to ensure your total satisfaction with every aspect of your project. Follow us on Facebook. Additional DBA’s - Autumn Leaf Landscape Design & Masonry & Autumn Leaf Landscape Design.
3D plans, Landscape designs, all paving & natural stone installation, architectural landscape plans, belgium block curbing & aprons, driveways, gravel fill, new plantings, outdoor accent lighting, outdoor kitchens & fireplaces, patio and pool areas, retaining walls, rock walls, site development, sod & seed lawns, sprinkler installation and repair & winterizing., walkways, waterfalls and ponds
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6% |
"We all know that there are two sides to every story. This project was completed a year before this report was given. They failed to mention we were back to replace the carpet roses(6) because they were unhappy with the color of the flower once already. ( I only design and install, not grow roses) A courtesy from us to make sure they were happy 100%. We also replaced a Blue Spruce which failed to survive from lack of hand watering and following our instructions- another courtesy change not in our contract. I have been back to visit with them three times and talked with her almost on a daily basis explaining how our 1 year guarantee is for replacing well maintained plants that do not survive. It happens from time to time. Not because the color of the flowers are not coral but pink. I provided a sketch of the front house and spent a day with them at the nursery shopping and selecting plant material which they saw and place aside before we installed. All my clients have my cell# should they need to contact me direct and they simply abused the privilege by harassing me to change the roses again. I simply can not change plants that the client hand selected because the color of the flower was not as expected- I want all my clients to be happy with our work which is why I always go the extra mile as most would agree, and changed them the first time, but this is just unreasonable and unfortunate that they feel this way. The resolution paragraph states they were short changed some plants- This was brought to my attention when the project was completed and the explanation was given verbally by myself which was accepted by the husband and he gladly paid me in full. Most of the perennials we installed were substituted for larger containers upon the request of the owners selections and ours. I usually provide a few annuals as a courtesy and not in place of perennials. Our contract states we do not replace perennials. The wife Specifically requested yellow roses- why should I replace them? They were the most difficult to deal with in all my years in the business. I should have known that when they did nothing but complain about all the other contractors before me. This project is part of my portfolio and can be viewed on our site and here on my profile as well."
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