Autumn Leaf Landscape Design Inc
About us
At Autumn Leaf Landscape Design Inc. We combine the best of human creativity and technology to develop the ideal plan for every outdoor property. We'll be happy to come to your home, and provide a free consultation. Our architects and designers will sit with you to discuss your ideas, then utilize their talents and decades of experience to device the most effective and cost-efficient way to bring them to life. To accommodate virtually any budget, we offer several different levels of design service from simple pencil sketches to artist renderings to complete, full scale site plans using the latest CAD (Computer-Aided Design) technology. Whether you're looking to install a simple walkway or re-design your entire property, we'll take you through each step of the process to ensure your total satisfaction with every aspect of your project. Follow us on Facebook. Additional DBA’s - Autumn Leaf Landscape Design & Masonry & Autumn Leaf Landscape Design.
Business highlights
Services we offer
3D plans, Landscape designs, all paving & natural stone installation, architectural landscape plans, belgium block curbing & aprons, driveways, gravel fill, new plantings, outdoor accent lighting, outdoor kitchens & fireplaces, patio and pool areas, retaining walls, rock walls, site development, sod & seed lawns, sprinkler installation and repair & winterizing., walkways, waterfalls and ponds
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 6% |
We recently moved into this house, and it reminded us of The Addam's Family; you couldn't see anything with all the overgrown shrubs and sick trees.
Lenny redesigned the entire front, preserving two of the specimen trees, but replacing everything else with appropriate plantings.He did a great job designing with differing heights, colors, and textures of plants, as well as rockscape and mulch beds. They did exactly what they said they'd do, in the timeframe we requested, and at the price we agreed on. He even had his guys do a little extra for us at no charge; they saved some of the pachysandra so I could transplant it.
BTW, this was our 2nd job with him. In our previous house, he completely replaced a large retaining wall. Again, they did a splendid job, and even cleaned up the property when it was all done. Who does that???
This year, we started to use Autumn Leaf for all of our weekly lawn and planter maintenance. His crew is, by far, the absolute best I have ever seen (and we have used several landscaping companies over the years). They always do a perfect job, and they do this job with respect and skill.
I would recommend Lenny and Autumn Leaf for any type of project - large or small!
- Based on what the owner of Autumn Leaf left us with, we had mixed feelings. Counting the number of plantings quoted and number received we were short approx. 32 plants. After paying the balance due we had a great deal of trouble reaching the owner (Lenny). E-Mails and Phone calls were not answered. His statement that "WE HAD A YEAR TO REPLACE ANYTHING WE DID NOT LIKE" was basically a falsehood since we were not happy with a few things and as of today 5/10/12 he has declined to respond positively to any of our requests or questions such as.....last summer 2 of his planting (astibles) died and he had agreed to replace them this spring. He denied this. He also agreed to replace rose bushes that were the wrong color which he acknowledged, but will do nothing now. He has our $$$. He also planted annual fountain grass, which he pawned off an perennial. Will not address this at all. He has been contacted several times recently regarding all of the above, and does not answer any of our questions directly and basically has said "I can't help you, and please do not contact me further". "I will no longer respond to you and consider you unreasonable". My reputation as you already know is perfect". How arrogant can you get. We were not asking for much just what he had promised last year at the conclusion of his work. He was hired on the basis of a good Angie's List report. My advise to anyone thinking of hiring Autumn Leaf is DON'T. if you do just make sure he lives up to his quote (contract) and don't pay Len until you are 100% satisfied. Our mistake was the final payment and listening to what we thought was a reputable person. We have since hired another licensed landscaper that has added plantings, mulched, and has made our property look 100% better than it was. Would not hesitate recommending this new knowledgeable and outstanding landscaper. He returns call and communicates.
- REBUTTAL TO AUTUMN LEAF'S RESPONSE -- A PACK OF LIES
- . project not completed because replacements needed
- . 3 out of 8 rose bushes replaced (needed 5 yellow, 3 coral--replacements (yellow) skanky
- . spruce dying, from spider mites, not from lack of watering
- . didn't speak on daily basis -- unreachable most of the time and didn't respond to calls and e-mails
- . mentioned nothing about replacing well maintained plants -- simply stated repeatedly "YOU HAVE A YEAR TO REPLACE ANYTHING YOU DON'T LIKE"
- . spent 1 to 1-1/2 hours maximum at nursery -- only roses placed aside -- red yellow and coral -- NOT PINK "COLOR NOT AS EXPECTED"????
- . Sketch provided after trip to nursery and emphatically told "WHAT YOU SEE IS WHAT YOU WILL GET" -- THAT DID NOT HAPPEN
- . yes, the color of the roses were different -- he even told us someone at nursery might have switched them
- . explanation for few plants does not account for EXCESSIVE shortage (32) -- explanation accepted at first then questioned
- . annuals NOT given as a courtesy -- shown on sketch and were charged -- adds to the number of missing plants
- . re: replacement of perennials -- promised to replace 2 astilbes that died last summer and were to be replaced this year (notice how he is ignoring this issue)
- . complained about ONE contractor, please refer to our positive comments for Stonecretes, Toscano Tile, and Franks Carpet
- SOME E-MAIL COMMUNICATIONS
- 7/12/11 3:04pm Customer: ----your diagram had many more plants than actually received. Your explanation for this is understandable buy not entirely----rose bushes are blooming pink and we requested coral.
- NO RESPONSE -- resent 8/3/11
- 8/3/11 2:44pm: Autumn Leaf: I will change the roses and plants that didn't take as I said
- 9/26/11 12:32am: Customer - Len: Just going on record we are having problems with a possible dying spruce and dead astilbes
- 5:49 pm: Autumn Leaf - We will replace the spruce and perennials .......
- Several e-mails sent in 2012 to resolve problems. The following is our final communication......
- 5/9/12 2:40pm: Customer - Amazing how you respond to my e-mail. I state facts and you respond with statements that have nothing to do with what I am requesting. Apples and oranges. First, unlike you I will respond directly to your comments. We have kept up with maintenance and hired a thoroughly responsible licensed and honorable landscaper who cut back your roses, maintained and planted additional plants and mulched. He also responds to calls and e-mails. You could learn much from how he conducts business and keeps his promises. If you had been courteous enough to respond to all our calls and e-mails in October we would have hired you to do the fall planting and spring maintenance. Let me remind you once again that it was you who said we should not worry about plants that did not survive, such as the astilbes, which you agreed to replace in the spring (now), and it was YOUR statement that if we were not happy with any of your plantings "WE HAD A YEAR TO REPLACE ANYTHING WE DIDN'T LIKE". Again, what we are requesting is what you promised, replace 5 rose bushes, replace 3 ANNUAL fountain grass with contracted PERENNIALS, and replace 2 dead astilbes. That's it, just looking to get what we deserve and no more hassles
- .
- 5/9/12 3:11pm: Autumn Leaf - Sorry Leo, I can't help you. It's obvious you have been working with someone else feeding you misleading information. Please do not contact me further. I will not longer respond to you and consider you unreasonable..............
"We all know that there are two sides to every story. This project was completed a year before this report was given. They failed to mention we were back to replace the carpet roses(6) because they were unhappy with the color of the flower once already. ( I only design and install, not grow roses) A courtesy from us to make sure they were happy 100%. We also replaced a Blue Spruce which failed to survive from lack of hand watering and following our instructions- another courtesy change not in our contract. I have been back to visit with them three times and talked with her almost on a daily basis explaining how our 1 year guarantee is for replacing well maintained plants that do not survive. It happens from time to time. Not because the color of the flowers are not coral but pink. I provided a sketch of the front house and spent a day with them at the nursery shopping and selecting plant material which they saw and place aside before we installed. All my clients have my cell# should they need to contact me direct and they simply abused the privilege by harassing me to change the roses again. I simply can not change plants that the client hand selected because the color of the flower was not as expected- I want all my clients to be happy with our work which is why I always go the extra mile as most would agree, and changed them the first time, but this is just unreasonable and unfortunate that they feel this way. The resolution paragraph states they were short changed some plants- This was brought to my attention when the project was completed and the explanation was given verbally by myself which was accepted by the husband and he gladly paid me in full. Most of the perennials we installed were substituted for larger containers upon the request of the owners selections and ours. I usually provide a few annuals as a courtesy and not in place of perennials. Our contract states we do not replace perennials. The wife Specifically requested yellow roses- why should I replace them? They were the most difficult to deal with in all my years in the business. I should have known that when they did nothing but complain about all the other contractors before me. This project is part of my portfolio and can be viewed on our site and here on my profile as well."
Licensing
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Contact Information
100 Centershore Road, Centerport, NY 11721
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