Sound Trax

I initially believed that Sound Trax was a top-tier shop. They seemed personable, helpful, and knowledgeable. However, their installation work is a complete disaster, and I strongly advise against ever using their services. About seven years ago, they installed a Pioneer unit in our 2003 Tahoe. These aftermarket units never last and it recently died. I chose a different shop for the replacement. During the process, I was shown the absolute catastrophe they created within my dashboard. The wiring was an utter mess, resembling a rat’s nest of tangled wires. I had purchased a unit from Sound Trax that was supposed to seamlessly connect the factory harness to the new head unit. Not only was it absent, but they had the audacity to charge me for it! Instead of proper connections, wires were cut, spliced, and taped together. No formal connections. No professionalism. Just a shoddy, shameful job. I dread to think of what the inside of other people's dashboards look like after these hacks have been at them. Avoid Sound Trax at all costs! Ask to see the work before they close up your dash!!

The service was good. I called and got a quick appointment for that day. It was also done that day. It was nice and quick.