Furness & Sons

Pete and Nicki did an excellent job replacing a collapsed ceiling in my upstairs bedroom and also installed a second handrail on our staircase. They were responsive and efficient. Also cleaned up well when they finished. Nice folks/quality work - would hire again.

Top notch service and results! Furness & Sons are highly knowledgeable and very professional. We love our new bathroom fan and will definitely hire them for any work we need in the future. 100% recommend.

Very poor experience and disappointing overall result. We were told labor rate was $45 per hour and charged double to support an added person. The owner's wife disclosed an injury occurring on 7/4/25 and possessed limited mobility - work was stopped per owner to take his wife to a doctor and ultimately not showing on 7/17/25. When asked to review our declining level of satisfaction (responding to owner's previously expressed, top priority), the owner couldn't commit to a time, as he was at the "mercy of doctors" and his wife's need to have x-ray and MRI. When contractor's inability to address our concerns, we mutually decided to part ways. The labor and material costs provided were inflated and no proof of materials' purchase was provided. Per camera recordings, contractor worked a total of 30 hours and 11 minutes which equate to $1,358.25. Contractor billed us 70 hours at $3,150. The material list and bill was not disclosed and we were told it was none of our business. There were 12 boxes of Trex screws used which were the wrong color; one box of 75 screws were a match to our boards. Many Trex boards were suspected as used, discolored, and dirty; eight boards were installed and replaced when we complained. The contractor stated he credited us for said boards - however, reused on the deck's lower facade. We were charged $2,450 for materials. No accounting was provided and the contractor objected when we filed an inquiry with the manufacturer (see email)...furthermore, he stated this step was fraud. The boards didn't match and Trex wanted to investigate with their color team - however, contractor claims the color variation was due to his pulling from supplier's top of uncovered pallet. Materials were never delivered and rather provided each day of work via strapping to roof of a truck or trailer...during non-working days, materials alongside our railings were left on grass whereby we had to relocate to mow grass and avoid staining. Many screws weren't attached to wood framing and some areas had holes with no screws. The unmatched color screw left rusty-color residue on top of boards. The carpentry work was unsuccessful as offered to "sister" staircase as stringers were in disrepair and unsteady/cracked....banisters/railings were wobbly, cracked and re-installed incorrectly - swing door no longer closed functionally. Much of the banisters and railings were left dirty with imprints that couldn't be power washed. There were many boards that were unlevel and not "shimmed" as specified; boards had two exposed cut marks, cracked, mis-measured with exposed ends and uneven spacing of smaller/large boards whereby 16 or 20 ft boards could've accommodated. We are now forced to delay our project by 8 weeks with new contractor and increasing cost significantly.

Very prompt, personable, with very good work.

Pete was very pleasant. He and his assistant came on time and worked efficiently throughout the day. He satisfied all my requirements even though I wasnâ t always to able to make them perfectly clear. I wanted all the electrical system to be inspected and fixed if there were any faults found. The work was completed in one day; a few items were fixed or replaced as necessary and I am very satisfied with the work.

Pete was the only business to respond to our inquiry. He called the next day, and stopped over the following day. He started 4 days later with a deposit of 50% down We needed a kitchen soffit removed, drywall replaced, fix small indentation. He fixed all the issues very good. The issue was on the finish work on blending the ceiling between the old and new area. This was the ceiling paint with the sand didnâ t match as well as we would have liked. Due to our concern of COVID we did not asked him to come back and fix. We researched online and fixed it ourselves.

These men went above anything I thought. They made my kitchen look beautiful. I will be having them do more work at my home.

Small problem but readily corrected to our satisfaction. Will hire again.

Mr. Furness (Pete) and his worker, Ben, were extremely thoughtful, courteous , friendly and took care in the area they worked on. They were careful to clean up, listened to our wishes and worked efficiently. They came when they said they would and the work done was well done. I would definitely recommend them and plan to use them again for other projects we are anticipating having done.

I hired this company to do steps and Ceiling, it has been 3 weeks and it is not done. I have to call to even get them to come to finish the job. My checks are cashed and the job is not done, they left me with a terrible mess, they just avoid my text and have every excuse not to come over, I do not recommend anybody to hire them to do work, very disappointed customer. I will never use HomeAdvisor again. You really need to screen the people you put on your site to hire. I am out 2,200 dollars, and need to hire someone else to get the job done.

The repair or 2 door sills was done in a sound, workmanlike manner, as well as replacement of our flagstone walks which work I added after viewing Furness' Facebook page. We plan on having Pete back in the Spring for more jobs!

I would and plan to continue to use this company for future home projects.

Very punctual and friendly

Pete was vey efficient and his helper. They replaced my shower fixtures, no leaks. I would definitely hire them again for other projects in my home.

the man ran at one speed- and that speed was good!

Pete went Above & Beyond. Had no Water. He Came on a Sunday & Replaced My Heat Tape & What needed to Be Done & Saved me Money. This was on a Mobile Home. WOULD DEFINITELY RECOMMEND HIM!!!

Very nice guy and likes to please

Pete was great. Plan on working with him on additional projects.

Pete went the extra mile in every way. Friendly, efficient and great service!

For any landscaping work she recommends them.