HIGHLAND CONSTRUCTION

unknown

everything went splendidly

It was a complete & expensive failure. Although the contractor, under the terms of the AIA contract, was required to "provide reasonable protection to prevent damage, injury or loss to other property at the site or adjacent thereto," the ceiling of the kitchen leaked shortly after work began. Despite repeated requests for proper protection, increasing amounts of water continued to leak into the kitchen through the ceiling, cabinetry, & light fixture, causing extensive water damage to the sheetrock & insulation. At a meeting to discuss this issue, after 3 days of leaking, the contractor was defensive & agitated, refused to properly tarp the exposed area & stormed out of our house. We subsequently terminated our contract & requested a refund of monies paid. The contractor has refused this request. We have filed a complaint with the Dept. of Consumer protection & are awaiting a resolution. Expenses incurred include the $26000 paid to Highland Construction PLUS $3500 for costs of repairs.

THE CARPENTERS DID EXTRA LABOR FOR EXTENSION JAMS FOR OUR SPORTS ROOM WINDOWS BECAUSE OF THE INCORRECT INSTALLATION OF PANELS. THEY WERE VERY PROFESSIONAL AND FIXED EVERYTHING WHICH WE HAD PROBLEMS WITH.