EMPRESS CARPET SALES

No sales pressure, very willing to answer questions, prompt with installation, good value.

Excellent...Allie was great and installers were quick and courteous!

Entire job was done with professionalism. We will be using this company in the next few months!!

Great! No problems at all. We love the new floor!

Everything went well. They are very friendly in the store and very efficient. The installation went well and everything was done well. I have no complaints.

They did a great job, arriving even earlier than expected. I needed the carpet quickly because I had company coming and they went out of their way to accommodate me. I really appreciated this. They had many choices in the type of carpet that I wanted so I had no trouble choosing one and their prices were great. The job was done quickly and I happy with the carpet and the work that they did. I would definitely use them again and would highly recommend them.

They came by into my house to take measurements. He was there when he said he was gonna be there. He's very pleasant and made the price. Because they didn't have what I wanted in stock, they're gonna have it until probably end of October and I needed it sooner so his representative was able to upgrade me two time with the same price. He told me to come by the shop and showed me the difference.

I had a flood in the basement and required the carpet replacement. They responded quickly to my request for an estimate and worked around my schedule to install it. Extra bonus points for dealing with all the things I had in my basement and working around them / moving them around. Other installers in the past (eg Empire) required that I present them with an empty room -- what a hassle that saved me. Great work at a great price.

When we went to choose the carpet Dave was very helpful and made the process go quickly. Fastest carpet choice I ever made and we're thrilled with it. Two guys came and quickly and efficiently installed the new carpet in my son's bedroom. The workers were very curteous, even kept closing the front door as they went in and out, which is something not everyone does. They prepared the seams exactly as i requested . They vacummed when they were done which was a nice surpise, I haven't had carpet installed in many years so I don't remember if all installers do this, but I wasn't expecting it. I will definitely use them again when I get around to getting new den carpet.

They were plain and quick. They did a big job nicely. I would recommend them.