Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Isaac Heating and Air Conditioning

Electrical Baseboard or Wall Heater - Repair, Acoustic Ceiling Tiles - Install, Brick or Stone Fireplace - Install,

About us

When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit; you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade or replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for more than 70 years. And we’re proud to stand behind our heating and air conditioning products and our work.

Business highlights

Emergency services offered
80 years of experience

Services we offer

& Duct Cleaning. Energy Audit., Fireplaces, Furnace & Air Conditioner Installation & Service. Generators, Plumbing, Water Heaters

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.736 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
0%
2
0%
1
6%
Showing 1-25 of 36 reviews
Carl D.
Nov 2022
5.0
Yes, I recommend this pro
$800
The service on my boiler went flawlessly. I purchased my gold seal contract for service without any pressure from the service tech. She did a great job….well trained, knowledgeable and very qualified. I am very pleased. I live on Honeoye Lake and the service was timely without issues

Ken S.
Jul 2022
5.0
Yes, I recommend this pro
$118
maybe i consider i might might consider getting a new furnace for about $ 6,500 rather than spending $ 2,700 on my 19 year old furnace and that is what i am considering now. i will definitely have Isaac to do the work. i never bother doing surveys. i am so impressed , i just had to do the survey. Kenneth S. Naples, N.Y.

Wayne F.
Nov 2020
1.0
install of a complete system
Response from Isaac Heating and Air Conditioning

"We are so sorry to see that you had a poor experience! We are very interested in learning more about what prompted the F rating and want to correct this as soon as possible. Please call (585) 546-1400 ask to speak with Domenic DeLeo, VP of Residential Installation."


Laraine O.
Aug 2020
5.0
Yes, I recommend this pro
Very well.
Response from Isaac Heating and Air Conditioning

"Thank you for choosing Isaac! We're so glad to hear that you had an enjoyable experience. We appreciate your business."


Carl D.
May 2019
5.0
Yes, I recommend this pro
My experience with Issac was fantastic. From the review with the project mgr to the completed work by my technician.. work was efficiently completed and the job was explained in total afterward. The technician worked in a very difficult location and performed his skills without complaint and even worked thru his lunch time. I have used Issac many times previously and each experience was better than the previous one. This was this technician second visit to my home, each for different installs... Excellent job well done!
Response from Isaac Heating and Air Conditioning

"Thank you for A rating and the detailed review of the work completed in your home! We are so glad to hear that everything went so well, and that you had a wonderful experience. We appreciate your continued business with us!"


Colleen A.
Apr 2019
5.0
Yes, I recommend this pro
$381
Well, you can always count on Isaac!
Response from Isaac Heating and Air Conditioning

"Thank you for the A rating and kind words! We are glad to hear that you had such a wonderful experience for your annual maintenance, as well as catching repairs. Thank you for choosing Isaac, and we appreciate your business."


Carl D.
Mar 2019
5.0
Yes, I recommend this pro
$600
Isaac heating and a.c was called in a situation where my boiler was shutdown, I was in Fla and my neighbors handled the service call. The technician, Derek did a great job analyzing the problem, getting heat back on in the home and isolating the problem for a repair at a later date ( because I was out of town.) The job was completed efficiently and knowledgeably without issues. My satisfaction level is behind the highest level. The Isaac technician, was great with me thcustomer and my designated person on site.....I use Isaac exclusively because of their reliability, technical capability and customer satisfaction.....thank you Derek.....great job today.
Response from Isaac Heating and Air Conditioning

"Thank you for the A rating! We are glad to hear that Derek was able to get your boiler assessed and repaired. We appreciate that you continue to call on Isaac, and that our technicians continue to give your the excellent service that you have come to expect. Thank you for your business!"


Michael B.
Jan 2019
5.0
Yes, I recommend this pro
$1,100
Completed on time, as expected and as quoted. Both technicians were courteous and professional. Explained the entire repair process.
Response from Isaac Heating and Air Conditioning

"Thank you for the A rating and the kind words for your Isaac technicians. We're happy to hear the repair on your boiler went so well and that you had a wonderful experience. We appreciate your business!"


Marilyn E.
Nov 2018
5.0
Yes, I recommend this pro
Isaac's is always responsive and professional, and solves our problems
Response from Isaac Heating and Air Conditioning

"Thank you for the A rating for the repair recently completed at your home. We always strive to be there when you need us, so it's great to see that we accomplished that by being responsive and fixing your issue. We appreciate your business, and thank you for choosing Isaac!"


April R.
Nov 2018
5.0
Yes, I recommend this pro
$250
he found out what was wrong and then check some other things on my gold maintenance... told me about maintenance on all zones which i decided to do...
Response from Isaac Heating and Air Conditioning

"Thank you for the A rating for your experience with Isaac for your maintenance on your furnace. So glad to hear that the zone issue has been fixed and now your bathroom is toasty warm again! Thank you for choosing Isaac, and we appreciate your business!"


Jacqueline C.
Oct 2018
5.0
Yes, I recommend this pro
$119
Thomas came early. (He called ahead to double check). He was efficient, friendly, organized and professional. He explained everything that he did! I would recommend him again! Jacquie
Response from Isaac Heating and Air Conditioning

"Thank you for your review of how Thomas did on your cleaning and maintenance appointment. Great communication is important in every Isaac service appointment -- so glad to hear that you had such a great experience. We appreciate you business!"


Carl D.
Oct 2018
5.0
Yes, I recommend this pro
$10,000
Installation went very well. The equipment required an additional part for installation which was immediately communicated to the Issac project mgr......the project awaits final completion this week. I was not required to pay the final bill until project completion and quality review with project mgr. I have had Issac perform work on my boiler system with great satisfaction as well. They also properly sized a new natural gas line when another installer made an improper design install.
Response from Isaac Heating and Air Conditioning

"We're so glad to hear that the installation of your ductless AC/Heating units went so well, including fixing other issues along the way. Isaac technicians and project managers are trained to take your whole home into consideration no matter what other task they may be servicing -- so fixing the natural gas line is something we would expect from an Isaac technician. Thank you for continuing to choose Isaac for jobs around your home. We appreciate your business!"


Beth L.
Sep 2018
5.0
Yes, I recommend this pro
Tom Taylor, our technician did a thorough job. He took his time and cared about the quality of his work & service. We will request Tim every time for future maintenance service.
Response from Isaac Heating and Air Conditioning

"Thank you for the kind words about your technician and the work he did on your mid-year maintenance. We appreciate your business and are glad you are an Isaac client."


Laraine O.
Sep 2018
5.0
Yes, I recommend this pro
Excellent ! Professional, Prompt and Reliable.
Response from Isaac Heating and Air Conditioning

"Thank you for the positive rating and recommendation in regards to the maintenance and service done in your home by Isaac recently. We are so glad you had such an enjoyable experience and hope to hear from you again should you need anything further. Thank you for choosing Isaac, we appreciate your business!"


Robert K.
Aug 2018
5.0
Yes, I recommend this pro
Serviceman Walter #1170 was very professional and nice and seemed to know his job and did it well. He is an asset to his company.
Response from Isaac Heating and Air Conditioning

"Walter is an excellent technician [Member Information Removed] we are definitely proud to have him as part of the Isaac team. Thank you for taking a moment to call him out for his professional [Member Information Removed] friendly service. We're happy to hear everything went well with the work he performed on your furnace [Member Information Removed] A/C."


Phillip L.
Jun 2018
5.0
Yes, I recommend this pro
Chris was able to identify the problem and explained what need to be done to make the thermostat work properly. Company had very good customer service from calling to schedule the service call to the technician.
Response from Isaac Heating and Air Conditioning

"Chris is a very good technician and we cannot thank you enough for having him and Isaac into your home. It is rewarding to us to hear that you had a very good experience from beginning to end and we look forward to being of service in the future. Eric Knaak"


Tom H.
May 2018
5.0
Yes, I recommend this pro
Our technician was Matt Fritz. I can't say enough positive about him. Very personal and professional. He called ahead to confirm our appointment and was punctual. He took time to let us know what he was doing, answer our questions, and answer questions we didn't know to ask. We have renewed our service contract again. Isaac, you can send Matt to service our system anytime.
Response from Isaac Heating and Air Conditioning

"What more could we say besides Thank You!! As you have seen, Matt is amazing and he is a true professional and we are fortunate to have him on the Isaac team. We appreciate the very kind words and will be sure that Matt is made aware. Eric Knaak"


Amy F.
Apr 2018
5.0
Yes, I recommend this pro
Matt was a pleasure to discuss our maintenance and service needs with. Super friendly, took time with us to explain his findings - overall great experience. You definitely have a gem working for you!
Response from Isaac Heating and Air Conditioning

"Thank you so much for your kind words about Matt and yes, he is a very special person and a wonderful member of the Isaac team who knows his stuff. Whatever you may need form Isaac in the future, just let us know and we'll be there. Eric Knaak"


Sherry L.
Mar 2018
5.0
Yes, I recommend this pro
Great! On time, courteous, thoroughly checked system &. even checked on my dehumidifier which is not a covered item. Always pleased with service & highly recommend. Service agent: Derek
Response from Isaac Heating and Air Conditioning

"Derek is a very, very good technician and you obviously received his best. Thank you for having Isaac into your home and feel free to tell all of your friends and neighbors about your experience as well :-) We appreciate the opportunity and we will deliver the same level of service every time Eric Knaak"


Rose V.
Feb 2018
5.0
Yes, I recommend this pro
$500
They are very good.
Response from Isaac Heating and Air Conditioning

"Sounds like you hit the Royal Flush by having Isaac install your toilet :). Seriously, we are very thankful to you for the opportunity and as with everything we do, we will stand behind the craftsmanship of our team just as we have for the past 73 years. Thank you so much. Eric Knaak"


John R.
Jan 2018
5.0
Yes, I recommend this pro
$53
Matthew [Last name removed] was the technician sent by Isaac Heating & Air Conditioning. He called in advance, arrived on time, diagnosed the problem and made the necessary repair. I have been as Isaac customer for 18 years. They installed and service my furnace, central conditioner and stand-by generator. The technicians are professional and highly trained in the installation and repair of these machines. I have recommended Isaac many times. This is a highly reputable customer and the technicians are the best.
Response from Isaac Heating and Air Conditioning

"We deeply appreciate the very generous comments and the "shout out" to Matt and the rest of our amazing team, they strive to make your life easier. Thank you for selecting Isaac, especially when there are so many options out there, we are very grateful for you and your business. Eric Knaak"


Matt S.
Jan 2018
5.0
Yes, I recommend this pro
Could not have been easier. I called to report water leaking from the pressure/water overflow valve and was scheduled for a technician to come out. He called a half hour before he arrived, arrived at the front-end of the three-hour window, took a look at the whole hot water system (not just the valve), ran a pressure test and determined it was likely hard water/mineral build-up. A new valve was ordered, we talked about the boiler system for our baseboard heating and the joys of owning an old home and he got back on the road. And there was no charge because we were still under the one year warranty. Good stuff.
Response from Isaac Heating and Air Conditioning

"Sorry to hear that you had an issue but we are very glad to hear it was under our warranty and that there was no cost to you. Once the valve comes in we will give you a call and as always, thank you so much for choosing Isaac. Eric Knaak"


Sharon P.
Jan 2018
5.0
Yes, I recommend this pro
Wonderfully! Would refer Isaac Heating anytime. They were also there to service my rental property on a cold Saturday night in November 2014. Did wonderful work then as well.
Response from Isaac Heating and Air Conditioning

"We cannot thank you enough for the opportunity to send Matt to your home and as I am sure you could tell, he loves what he does and it obviously shows. We appreciate the long standing relationship and we look forward to working with you and your family (Jon) for many, many years to come. Eric Knaak"


Rudy D.
Jan 2018
5.0
Yes, I recommend this pro
$300
problem fixed
Response from Isaac Heating and Air Conditioning

"Thank you for taking the time to share your Isaac score of "A" with others and for having us out to your home. With the cold and snow back in town tonight you will be able to give the repair a good workout. Eric Knaak"


Beth F.
Jan 2018
5.0
Yes, I recommend this pro
Great. Although there was a tremendous demand for services , Isaac had mobilized their workforce. They had high demand but were reassuring and scheduled service forsaturday night. The schedulers were courteous and a manager also checked in and provided support in the afternoon. Matt [Last Name Remove] called us 15 minutes prior to arrival and promptly showed up. He fixed the problem and explained what was causing it. We are Gold Seal customers so there was no charge. Although we have always enjoyed great service from Isaac’s, I thought their caring, professionalism and service - at all levels - in these subzero conditions went beyond expectations.
Response from Isaac Heating and Air Conditioning

"Thank you very much for the very kind and thoughtful comments and you are correct, the team really stepped in and helped wherever they could and it was amazing to see. We appreciate you being a Gold Seal client and look forward to many more years of working together. Eric Knaak"

Showing 1-25 of 36

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Isaac Heating and Air Conditioning is currently rated 4.7 overall out of 5.
Isaac Heating and Air Conditioning accepts the following forms of payment: CreditCard
Yes, Isaac Heating and Air Conditioning offers free project estimates.
No, Isaac Heating and Air Conditioning does not offer eco-friendly accreditations.
No, Isaac Heating and Air Conditioning does not offer a senior discount.
Yes, Isaac Heating and Air Conditioning offers emergency services.
No, Isaac Heating and Air Conditioning does not offer warranties.