I made my appointment online. Got a call that day to confirm. The plumber, Albert, was exactly the professional anyone wants doing work for them. Knowledgeable, experienced, efficient, organized. Top notch professional. And, as a bonus he straightened out the rod on my screen door closer so it would close properly. He installed a beautiful brand new hot water heater in record time. I had hot water in an hour. Classy plumber!

My hotwater tank went out this morning & Roto Rooter was able to come out within the hour. The technician checked it, explained what happened & had another one ordered & on the way to get it within 30 minutes. When he came back with it I mistakenly thought I had a commercial one (multiple apt units) previously so he was nice enough to call to try to get me one. I then realized I was wrong & he was so nice about it. I believe his name was Arthur. He was very professional, knowledgeable & explained some things to me I did not know. He did a great job! From the time I realized my water tank blew to when it was complete it was maybe 5 or 6 hours. Other places I had called (having forgot about Roto Rooter) weren't even able to get here today & some not until next week. The other places had a service charge just for coming out & Roto Rooter did not. Very happy with the service & the price. Will definitely be calling them in the future.

Very friendly

Sewer back up discovered on Sunday and within an hour the team arrived to clear out the clog, also got a good view of the condition of my sewer line with their camera snake. Glad to have advice and recommendations on what could help us! Drain cleared and problem solved quickly!

Fast and reliable