Pella Windows and Doors
About us
SHOWROOM LOCATIONS; *BUFFALO, NY 2580 Walden Avenue Mon, Wed, Fri 8AM-5PM; Tue, Thu 8AM-8PM; Sat 9AM-2PM; Sun Closed *LAKEWOOD,NY 181 East Fairmount Avenue Mon- Fri 8AM-5PM; Sat 9AM-1PM; Sun Closed *ROCHESTER,NY 2975 Brighton-Henrietta Town Line Road Mon, Wed, Fri 8AM-5PM; Tue, Thu 8AM-8PM; Sat 9AM-2PM; Sun Closed
Business highlights
100 years of experience
Services we offer
Windows. Doors.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.924 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 13% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-24 of 24 reviews
Kate K.
Mar 2018
Waiting on the windows in June.
Response from Pella Windows and Doors
"Hi there! Thank you so much for this great review! We're so glad to hear that you were able to get all of your questions answered and are even more glad that you decided to choose Pella! We look forward to getting the windows installed in June! ^KS"
Mark K.
Jul 2017
went extremely well. very professional, very clean, very quick. only problem was that they didn't re-encase the alarm wiring inside the moulding but left them it out.
Response from Pella Windows and Doors
"Thank you for sharing. We are happy to hear you had a positive experience. We appreciate the feedback."
Henrik B.
May 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Oleg S.
Apr 2016
came on time and did excellent job.
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Thank you again for choosing Pella products! Kind regards, Pella Community Team"
Constance K.
Mar 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Thank you again for choosing Pella products! Kind regards, Pella Community Team"
Susan M.
Mar 2016
.
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Thank you again for choosing Pella products! Kind regards, Pella Community Team"
Nora R.
Feb 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Thank you again for choosing Pella products! Kind regards, Pella Community Team"
MJ G.
Dec 2015
unknown
Donald M.
May 2015
They were great.
Robert J.
Apr 2015
unknown
Larry K.
Dec 2014
unknown
Hyekyun R.
Sep 2014
They did a good job. They got the job done all in one day. They sent 2 people out to do the job. The workers did a good job and they were nice and clean. The scheduling was easy.
Peter S.
Jul 2014
They did a good job. The price was a little expensive but it was worth it for the quality of the product. They were prompt, very clean and professional. I would recommend them.
Christopher F.
Jun 2014
First project went great! We are so pleased, we went back to Pella and Patrick Sullivan to help us this year with upstairs windows. First project cost approximately $11,000.
Robert H.
Feb 2014
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Cynthia H.
Oct 2013
The installers were very pleasant, efficient, and meticulous! The windows were replaced and installed in 5 hours. Cleaned the area and did not stop for lunch! They did a wonderful job!
Response from Pella Windows and Doors
"Hi(Member name removed), Thanks for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thanks, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors"
John U.
Oct 2013
I am extremely happy with the choice of Pella replacement windows purchased direct from Pella store. While more expensive than competing products the quality is excellent and the installation completely painless. The installers came exactly when scheduled and finished exactly when promised. The house was left in exactly the same condition when the work was complete. The installers were extremely professional and couldn't have done a better job. We are extremely happy with the windows.
Response from Pella Windows and Doors
"Hi [member name removed], Thanks for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thanks, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors"
Joel E.
Oct 2013
Response from sales was excellent. The installation crew was professional and skilled. Overall, I was extremely pleased with Pella's support of my home upgrade project.
Response from Pella Windows and Doors
"Hi [member name removed], Thanks for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thanks, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors"
Barbara W.
Aug 2013
Pleased with every-thing.Happy with the Door
Chris the salesman came to the house was very helpful the installers were just great worked along day 8-30am till 7pm as had to do more framing.Overall we were very happy with the work
Chris the salesman came to the house was very helpful the installers were just great worked along day 8-30am till 7pm as had to do more framing.Overall we were very happy with the work
Response from Pella Windows and Doors
"Hi [member name removed], Thanks for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thanks, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors"
Anita D.
Aug 2012
I went to meet with the salesman in the showroom. He showed me all options. He came to my home to iron out the details.
Response from Pella Windows and Doors
"Hi Member name removed., Thanks for sharing your feedback. We value your opinion and are happy to hear of your good experience. Thanks, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors"
Paul S.
Jul 2012
The sales representative at the Pella store was informative and helpful. There was no pressure to "buy up" from our first choice, but that's what we wound up doing after placing an order and then changing our minds. There was no problem with that. The installers were on time, friendly, polite, and painstaking with their work. We're very satisfied with the product and the people associated with the Pella store.
Response from Pella Windows and Doors
"Hi [member name removed], Thanks for sharing your feedback. We value your opinion and are happy to hear of your successful project. Thanks, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors"
Edwin S.
Sep 2011
Everything went very well.
Response from Pella Windows and Doors
"Hi [Member name removed], Thanks for sharing your feedback. We value your opinion and are happy to hear of your successful project. Thanks, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors"
Mary W.
Feb 2009
The salesman, the people in the showroom and the installation crew were all great. Windows were just as described. Price was not cheap, but we did not go with a bargain window. Stain and trim matched existing trim perfectly. The crew took 6 days to complete all work. Left the house as clean as they found it everyday. I would highly recommend them to anyone looking for new or replacement windows.
Response from Pella Windows and Doors
"Hi [member name removed, Thanks for sharing your feedback. We value your opinion and are happy to hear of your successful project. Thanks, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at [hyperlink removed] Pinterest at [hyperlink removed] YouTube at [hyperlink removed]"
GAIL N.
Jul 2006
I thought that Pella Windows was very pleasant. I liked that they came out on time, and were neat. I could not have asked for a better experience with them.
Response from Pella Windows and Doors
"Hi (Removed Member Name), Thanks for sharing your feedback. We value your opinion and are happy to hear of your successful project. Thanks, Cathy Lee, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Pella Windows and Doors is currently rated 4.9 overall out of 5.
Pella Windows and Doors accepts the following forms of payment: CreditCard
Yes, Pella Windows and Doors offers free project estimates.
No, Pella Windows and Doors does not offer eco-friendly accreditations.
No, Pella Windows and Doors does not offer a senior discount.
No, Pella Windows and Doors does not offer emergency services.
No, Pella Windows and Doors does not offer warranties.