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Ortner's Overhead Door

Garage Door Repair, Garage Door Opener Installation and Replacement, Garage Door Opener - Repair or Adjust,

About us

Award winning.

Business highlights

54 years of experience

Services we offer

Garage doors, install & repair., openers, parts, storm doors

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
17%
2
0%
1
17%
Showing 1-6 of 6 reviews
Suzanne K.
Jul 2020
1.0
$8,600
Will NEVER call this company again. I was charged MORE than $86 for a service call (incl tax) and was not informed beforehand what this cost would be. KNOW THIS BEFORE YOU CALL! They won't tell you!

Lis F.
Aug 2018
1.0
They gave me a window of time they were supposed to be there. When it was almost 1 hour after their window, I had to call them to see if they were still coming. When the person finally arrived, he was pleasant and seemed knowledgeable about my needs for a new garage door motor. He said he would get back to me with a price in a few days. Almost 3 weeks later, I didn’t hear anything and I called the office to follow up. I was told the tech was out on a job and he would call me that day when he got back to the office and things would get straightened out. That was two weeks ago, and I still haven’t heard back from him. I guess they have enough business and don’t need mine.

Hillary W.
Jun 2017
5.0
Yes, I recommend this pro
$82,800
They were able to do the work very quickly (it was a safety concern when the door was obviously broken and might invite thieves) and had the best price. While after initial installation it was difficult to open the door they later returned and fixed it. The service people were very nice and easy to work with.

Harriet O.
Nov 2016
5.0
Yes, I recommend this pro
Sent them an email later Friday afternoon about a problem and they called me after 7 pm to give me a simple solution at no cost. This courtesy saved me a service call.. the gentleman was so kind to do this. I will Definitely use them if ever needed and will let my neighbor, who has a garage door problem, their name and number. God bless this company.

Jamie S.
Aug 2016
5.0
Yes, I recommend this pro
$11,000
Excellent work. Chris was on-time and worked diligently to fix the door. When he discovered he needed some additional help to manage the job, a second person showed up within minutes. Chris was very diligent and professional in solving the problem. Great job. Also, Dave was friendly and professional on the phone in setting up, then later confirming the appointment.

Susan R.
Jul 2016
5.0
Yes, I recommend this pro
$9,700
Very prompt response and service time. Dave was friendly, professional, and efficient. Fee was very reasonable and new door estimate was as well- will definitely use in the future and recommend to others. Have had problem with one opener not operating consistently due to extreme weather temps affecting sensor -Again, response was great and at this point, mutual decision made to hold off on further service unless it worsens.

Jean C.
Mar 2016
5.0
Yes, I recommend this pro
unknown

David C.
Feb 2016
3.0
Yes, I recommend this pro
unknown

Theresa S.
Jan 2016
5.0
Yes, I recommend this pro
$6,000
unknown

Les K.
Dec 2015
5.0
Yes, I recommend this pro
$16,000
unknown

Eric P.
Sep 2015
5.0
Yes, I recommend this pro
unknown

Linda M.
Aug 2015
5.0
Yes, I recommend this pro
$6,000
unknown

Shirley L.
Jun 2015
5.0
Yes, I recommend this pro
$122,700
unknown

Taryn B.
Jun 2015
1.0
unknown

Marion K.
Jun 2015
5.0
Yes, I recommend this pro
$65,400
The service went very well. They were on time, friendly and professional. I've used them in the past and am always happy with the work supplied.

CINDY S.
May 2015
5.0
Yes, I recommend this pro
$8,000
Excellent service! Came right away, as I couldn't open my garage door. (Had to call a friend for a ride to work!) When I got home, my bill itemized bill was near the door into the house, and the area where they worked was spotless. I highly recommend them!

Gary B.
Mar 2015
5.0
Yes, I recommend this pro
$120,000
unknown

Michael B.
Feb 2015
5.0
Yes, I recommend this pro
$7,500
unknown

Timothy L.
Jan 2015
5.0
Yes, I recommend this pro
unknown

Jean C.
Jan 2015
5.0
Yes, I recommend this pro
$15,000
Excellent experience! Definitely would call him again.

JOHN G.
Dec 2014
5.0
Yes, I recommend this pro
$90,000
Installed in less than six hours by one person. Great job.

Robert Z.
Dec 2014
5.0
Yes, I recommend this pro
$7,500
Went well

Dorothy R.
Nov 2014
5.0
Yes, I recommend this pro
$5,000
Was prepared for the same bad news as other estimates - buy a new door opener! Technician immediately knew what was wrong with the opener (totally none functional) and replaced an inexpensive part. VOILA! It's been working just fine since!

Mary Lou M.
Oct 2014
5.0
Yes, I recommend this pro
unknown

Kathleen M.
Sep 2014
5.0
Yes, I recommend this pro
$12,500
After calling a few other places, I called and asked if they could install a garage door opener I purchased and was not able to install myself as I originally thought. The owner said he could hopefully squeeze me in within a week but would have to call me back. The scheduling was a little bit hectic and they gave me a one day notice to come and do the work, but they did call back which was great. The tech who came out was wonderful. Friendly, efficient, and was explaining things to me as he went. He was careful to make sure it was tuned correctly and moved smoothly. I believe I got my money's worth and happy that they would install a garage door opener that was not theirs for a flat fee.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Ortner's Overhead Door is currently rated 4.0 overall out of 5.
Ortner's Overhead Door accepts the following forms of payment: CreditCard
Yes, Ortner's Overhead Door offers free project estimates.
No, Ortner's Overhead Door does not offer eco-friendly accreditations.
No, Ortner's Overhead Door does not offer a senior discount.
No, Ortner's Overhead Door does not offer emergency services.
No, Ortner's Overhead Door does not offer warranties.

Contact Information

2312 Elmwood Ave, Buffalo, NY 14217

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