Obanion Cleaning Service and Restoration
About us
For our customers, we are taking the necessary steps to reduce the spread of COVID-19, Wearing gloves and masks when in your home or business while practicing good social distancing measure's . We are currently providing our customers with the option of Electrostatic Fogger disinfectant treatment for their homes or business for the disinfectant procedure of Covid-19 possible exposure. Using quick-acting hydrogen peroxide-based disinfectants instead of standard alcohol-based disinfectants, based on CDC guidelines. We have a meticulous way of cleaning that will leave you speechless and wondering how did they do that! We specialize in cleaning on a weekly, bi-weekly, or monthly cleanings for residential property and businesses. We offer great deals on move out, move in, or just one time deep cleanings. Our floor care technicians can restore your home floors or office floors to the eye pleasing beauty that you desire. Let us at Obanion Cleaning Service and Restoration bring the beauty back into your residents or business. Total cleaning care from top to bottom with a touch of love.........or your money back.
Business highlights
Services we offer
Welcome to Obanion Cleaning Service and Restoration. We proudly provide residential and commercial cleaning services for Erie and Niagara Counties. Your one-stop-shop for home or business cleaning needs, cleaner home or business. Experience the difference when you allow us to beautify your most sacred place on earth. Professional quality cleaning with a personal touch. Referred by our previous customers for a reason. Every cleaning is different! Every customer is special!, our customer. Our cleaning service will allow you to experience a healthier, where it’s all about you
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 15% | ||
| 4% | ||
| 0% | ||
| 0% |
"We appreciate all our customers reviews good or bad, but the most important part of any review is being totally honest. In this case, there was a lack of honesty and as a business owner I must address it. Yes, there was a free walkthrough estimate with this customer setup for a particular date and time, for which I had communicated with the customer several times up until the set time of arrival. Upon arrival, I called the customer to inform them that we were there for the walkthrough but didn’t get any response. We then proceeded to walk towards the apartment complex and was approached by the customers downstairs neighbor, who informed us that the customer wasn’t home at the time. After a brief conversation with the neighbor we went back to our vehicle, sat, and waited for 20 minutes to ensure we did not miss the customer returning home. During our 20 minutes wait, I attempted several more phone calls and a friendly text reminder to the customer to let them know we were there, for which they did not respond to the phone calls or text. We communicate consistently with all our scheduled walkthrough customers with the hope that our customers will communicate back with us if any changes shall arise for their scheduled appointment."
"Dear [Member Name Removed] Please accept my sincere apology on behalf of my company. I am very sorry to learn that your experience with us was less than adequate. I acknowledge the hurt and damage done. I take full responsibility for the situation and that we did not meet your expectations. Our cleaning service prides its self on not leaving any dirt left behind, or damaging items, however, in this case, clearly, those standards were insufficient. In this regard, we failed to maintain our standard guidelines and procedures. . It is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service. With the size of the cleaning job and scoop of cleaning , it should've required 4 personnel to complete within a 8 hour time frame. But due to an emergency situation beyond our control, only 2 people were sent out to start the cleaning process which may have lead to a feeling of being rushed by our employee'[Member Name Removed] to complete an accurate cleaning in a timely manner. I would like to thank you for bringing this to my attention. It will help us improve our operations and services. Sincerely Steven O'Banion Owner"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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