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Norton's Plumbing
Electrical Baseboard or Wall Heater - Repair, Excavation - Major Grading or Resloping, Central A/C - Install,
About us
Family owned and operated since 1980. 4 employees. No subs. Cost is determined by the job. Travel charges may apply. Extra charge for after hours service may apply. License: #108. May contact by email. was a member of the U.S. air force reserves for 33 yrs , went to Afghanistan in 2008 ,then was retired in 2010.
Business highlights
Emergency services offered
45 years of experience
Services we offer
AC repair and new installations sewer cleaning, All plumbing services, boilers, camera work in sewers, furnace installations, heating repairs, hot water heaters, sewer jetting sewer repair., sump pumps, water services
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.629 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 14% | ||
| 3% | ||
| 3% | ||
| 3% |
Showing 1-25 of 29 reviews
Ken K.
Nov 2020
Simply put, I couldn’t be happier with the professionalism, care, and service I received. A+ all the way.
Bethel A.
Jul 2020
Andrew came out and fixed it in about an hour. Removed all the home-rigged plumbing under the sink as well as the rusting strainer baskets connected to the drain and replaced. Can finally stop looking forward to water streaming into the basement every time the sink is run.
Keith K.
May 2020
excellent -- Matt came on time -- courteous, professional, and clean -- did not try to sell me a new system, just did what i asked, and now it's working fine -- charged me for 1 hour -- well worth it -- will call him again when need arises...
Thomas B.
May 2020
outdoor faucet repair
Sahara G.
May 2020
Things went well and it was a very efficient. Star plumber offered great advice to us.
Sharon T.
Apr 2020
They arrived early and very friendly. They were also very fast, it took them no time at all to complete the job. Both of them were very nice and careful when bringing the new and old water tanks in and out of the house. They did not make any mess. I can't say enough about them. I will definitely hire them again when I need anything done. I'm very satisfied with the service. Thank you so much for all your help ?
Ken S.
Mar 2020
it was pretty good and everythings works
Joe M.
Mar 2020
Everything went fine. Sewer has been fine since being snaked out. Also water service was quick and haven't had problems since than. Also concrete was reinstated right away. Nice guys, family company and compared to other people I've called very fair prices as well. Also these guy will work with you if ever in a hard situation financially. I'd highly recommend if you have any needs for their services.
Craig B.
Mar 2020
I have had enough of working on my old outdated plumbing so I decided to call in a pro. After a few quotes Norton’s came in reasonable and timely. Nortons plumbing installed my laundry tub and drainage system in my basement. They provided vast knowledge on the products that not only I could choose from but also the Benefits from and cons from each one. I will definitely be calling again when another issue arises.
Kaleigh S.
Jun 2017
They were on time and very helpful/friendly. He did a good job and were very reasonably priced! Would definitely hire again.
Bonita H.
May 2017
Eric from Norton Plumbing did a great job!
Richard G.
Oct 2016
unknown
TOM K.
Dec 2014
unknown
Henry T.
Nov 2014
This company was hired by my insurance provider (Dominion). They have been here for the better part of a week and are still not finished. They always had an excuse for not finishing the work. Slowest workers I have ever seen. I have water service but there is a mound of dirt remaining on my front lawn and I was told they would be by today or tomorrow to pick it up. Unlikely now with the snowstorm brewing though out Buffalo this week.
Slow work, unprofessional, I would never hire them directly for any work.
Slow work, unprofessional, I would never hire them directly for any work.
Response from Norton's Plumbing
"Some people you just can't make happy .The water service took 4 days to do, 2 water services the neighbors water service was also leaking in the same hole ,we have to wait for the city of buffalo to plug the old main and install new 3/4 inch screw tap X2. The weather was also inclement ,as far as the mound of dirt it takes 3 months for soil to settle if we remove the dirt, then there will be a depression and i would have to bring top soil in . (Removed member name) is not our only customer we do many other jobs through the course of our day that he has no idea of when we start and stop. Sitting on a job waiting for the city to show up to tap the main or inspect because they are short staffed is not my primary concern ,he had water at all times the job was done professionally the street was swept up, dirt was removed, street was concreted ,steel plate sand baracades were removed for any of you Angies list customers out there please feel free to contact the buffalo plumbing inspectors at 716-851-5081 and ask about our credentials they are impeccable .Except for some people that no nothing about underground plumbing and like to complain thank you for time Edward F Pytlik jr. master plumber city of buffalo"
Chris G.
Apr 2014
They were prompt, professional and curteous. I am very pleasedwith every aspect of their work. Its refreshing to know there are still companies like Nortons that are curteous and professional to work with. I'll definately use them again.
Mary C.
Feb 2014
.
David G.
Dec 2012
We had question on smell of exhaust from hot water heating boiler. Prompt, response. Cleaned a little scale from pilot orifice and burning better. Later NYS energy audit turned up idea that heater was overdue for complete vacuuming.
Joyce F.
Dec 2012
Response from Norton's Plumbing
"Sorry to say [member name removed] is looking for a scape goat the faucet was incomplete ,was missing a nut to secure the faucet to the sink, [member name removed] also accused other contractors of stealing her jewelry that were working in her house at the same time as Norton's plumbing ,since that time we have done work in her house including repairing the faucet that was a little loose .My sons and i have operated Nortons plumbing since1980 we are a family operated buisiness .the BBB gives us an a rating . I feel sorry for Ms Fink she has tried to dupe the isurance company into believing some one stole something that never existed. I feel insulted that she has the audasity to accuse us of stealing ,and then still call us back to do work for her. I apologize to angies list clients that i did not answer this sooner ,i did not check my reviews for awhile [member name removed] never said anything to me reguarding this matter ,didn't know she accused us .We have been in buisiness 33 yrs ,you don't stay in buisiness that long by stealing .I hope after this slanderish accusation we may still be able to perform plumbing services angies list customers ."
JOE G.
Sep 2011
everything ok
Duane J.
Jun 2011
It went well.
Eric V.
May 2011
he does work for all our properties, is constantly got a couiple of guys working for us, we are happy
Nicholas W.
May 2011
They were very prompt in responding to my call. He explained what he was doing throughout. It turned out to be some fairly routine maintenance and he said that I could do it myself so he walked me through the steps. He was helpful and certainly saved me money down the road. I would absolutely use them again.
THOMAS M.
Apr 2011
SUBSEQUENT TO THE ORIGINAL INSTALLATION, I NOTICED A LEAK UNDER THE SINK. I CONTACTED ED AND HIS SON CAME TO CHECK IT OUT. THE SON WAS VERY NEGATIVE. HE CRITICIZED MY CHOICE OF FAUCET, WHICH WAS RECOMMENDED BY HIS DAD, THEN TIGHTENED THE CONNECTIONS WHICH STOPPED THE LEAK. IN FEBRUARY, WHILE I WAS ON VACATION IN FLORIDA, MY TENANT CALLED TO ADVISE THAT THE SINK IN HER APARTMENT WAS CLOGGED. MY SON-IN-LAW CONTACTED NORTON PLUMBING AND ADVISED THEM OF THE NEED FOR SERVICE. HE GAVE THEM MY TENENTS PHONE NUMBER AND THEY SAID THEY WOULD CONTACT HER FOR AN APPOINTMENT. 2 DAYS LATER MY TENANT CALLED AGAIN TO ADVISE ME THAT NO ONE HAD CONTACTED HER YET. SEVERAL MORE CONTACTS WERE MADE WITH THIS PLUMBER REQUESTING THEY CONACT THE TENANT TO MAKE THE NECESSARY REPAIRS. MY SON-IN-LAW SPOKE DIRECTLY WITH THE SON SEVERAL TIMES BUT NO CONTACT WAS MADE WITH THE TENANT. AS A RESULT, MY SON-IN-LAW CONTACT A PLUMBER FRIEND WHO SNAKED THE SINK AS RESOLVED THE PROBLEM AT NO CHARGE.
Adam Z.
Mar 2011
I spent $100 on that work. The job went fine and it was quick and easy. They showed up on time and were out within 15 minutes.
ROBERT K.
Mar 2011
Excellent service...very responsive...provided additional information regarding how to avoid problem in the future.
Licensing
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FAQ
Norton's Plumbing is currently rated 4.6 overall out of 5.
Norton's Plumbing accepts the following forms of payment: CreditCard
No, Norton's Plumbing does not offer free project estimates.
No, Norton's Plumbing does not offer eco-friendly accreditations.
No, Norton's Plumbing does not offer a senior discount.
Yes, Norton's Plumbing offers emergency services.
No, Norton's Plumbing does not offer warranties.