Northern Heating,Cooling &Refrigeration Inc.

I would NEVER recommend anyone use this company for furnace install, air conditioning install, and air conditioning repair. This company is non-responsive and when they do finally respond they’re full of elaborate excuses as to why they couldn’t get back to you on time or finish the job on time. We had our air conditioning and a new furnace installed back in May of 2019. What drew us toward the company was the low price tag. As young homeowners with student loans, we didn’t have a ton to spend on air conditioning and a new furnace, but knew it would be a good investment to up the value of the home. Well, we shouldn’t have went so cheap because now, only a little over a year later, we are facing a slew of problems and there is no response from this company to help us WHILE WERE STILL IN A 10 YEAR WARRANTY FOR ALL PARTS AND 2 YEARS FOR LABOR! At the beginning of the summer, after 3-4 phone calls, we finally heard back from the owner with some poor excuse as to why he wasn’t available. He came out, took 10 minutes, said he knew the problem and left. 2 months later, and the same problem happens again. We called multiple times and still heard no response, leaving us no choice but to find another company. When the other company came in, they laughed at the poor job this company had done and made remarks about how some part may difficult to fix because of the way they were installed. We should’ve just spent the money to get the air conditioning installed right, because now we’re spending thousands of dollars to fix the mistakes this company made.