Lancaster Electric
About us
Residential, Commercial, Industrial Electrical Contractor
Business highlights
Emergency services offered
36 years of experience
Services we offer
All Electrical Applications, Repair Appliances
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
2.01 Reviews
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Showing 1-1 of 1 reviews
Ben K.
Feb 2018
Lancaster Electric runs an unprofessional business. Owner asked for money up front (didn’t totally surprise me-seemed normal to ask for a deposit) but then he was extremely unreliable (rescheduled more than 5 times for arbitrary reasons) and consistently showed up hours late (“I’ll be there at 10am”-showed up at 2pm) OR would not show up at all for a day and failed to call/text to say he was not going to make it. He even asked me for a few hundred dollars in the middle of the job, and when I refused, he said he’d have to take another job to get the money to buy more supplies for my job. He could not commit to any schedule that he set for himself. On his last day of work at my home, he stated that all he had left to service was one hallway; however, he had not even checked/replaced any of my light fixtures which was a service included in my quote. I had to remind him to perform a number of the services outlined in his quote, and he said “oh yea I’ll check them”. I can say with certainty that I do not trust his work, which has made me question my investment. I hope this review helps someone avoid the unfortunate situation I found myself in.
Response from Lancaster Electric
"I apologize for Mr. Kestners dissatisfaction, yes we did reschedule several times I was in the process of moving and still trying to keep appointments unfortunately this spread us to thin but we did fulfill and complete Mr. Kestners job in its entirety and he also received a family and friends discount because his wife is a friend of my sister. I tried to fit him in because the issue at his home was a safety issue. his work was completed at an extremely discounted price. Our company has an A Better Business Bureau rating due to our customer satisfaction."
Licensing
State Contractor License Requirements
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FAQ
Lancaster Electric is currently rated 2.0 overall out of 5.
Lancaster Electric accepts the following forms of payment: CreditCard
No, Lancaster Electric does not offer free project estimates.
No, Lancaster Electric does not offer eco-friendly accreditations.
No, Lancaster Electric does not offer a senior discount.
Yes, Lancaster Electric offers emergency services.
No, Lancaster Electric does not offer warranties.