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Jones Plumbing Co

Plumbing, Sewer Cleaning, Drain Pipe Installation,

About us

Family owned and operated

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing, sewer & drain cleaning, toilet and faucet repair, gas, water, sewer lines repair and replaced, sum pumps & water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
14%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.1
value
3.9
professionalism
4.3
responsiveness
4.6
punctuality
4.7
Showing 1-7 of 7 reviews

Bernard Z.
09/2017
5.0
plumbing
  + -1 more
He was on time and did an excellent job.
Description of Work: Install a Bradford White hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KAREN J.
07/2017
5.0
plumbing
  + -1 more
Excellent! We love Jones Plumbing!!!
Description of Work: Sump pump install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia T.
09/2015
5.0
plumbing
  + -1 more
Some confusion for first app't on 8/21, but called on Monday, 8/24 and set a time for his partner Jim to come over to install new kitchen faucet I purchased. Jim called me and showed up at agreed upon time on 8/24. Put booties over shoes every time he came into my home and worked quickly and neatly. Done in a little over an hour. Installed 4 pc faucet (soap dispenser, spray hose, etc) without any issues. They look & work great. Jim was very professional and neat.
Description of Work: Removed 4 pc kitchen faucet and installed new 4 pc kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$133

Bob V.
08/2013
3.0
plumbing
  + -1 more
Spoke to Tim on the phone asking if he had ability to televise his work, he did not, and thought he was capable without it. He noted that guys with camera would charge $200. His rate was $165 for the first hour and as you can see it took him longer than that one hour. When he arrived a friend of mine was there and I told Tim not to talk to him (my friend is a chatter box) but he did anyway. He did get the plunger out, but was unable to get through another obstruction down the line. The town used their camera and found large root mass at end of pipe. My advise to people is find someone that has a set price to do the work, I paid $234 and still have a blocked sewer!
Description of Work: Was called for plunger that was stuck in waste pipe

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$234

Frieda B.
01/2013
5.0
sewer cleaning
  + -1 more
The cleaning solved the drainage problem. I especially appreciated that Mr Jones was able to do the work on Sunday, one day after I discovered the problem. Prompt, professional and good quality work. He was recommended to me by my parents, who had their system cleaned out a few years back and have had no problems since then.
Description of Work: My house's sewer system had a partial blockage. Mr Jones and his helper snaked the system, found and removed several tree roots. The work took close to one hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

DebraAnn C.
06/2012
5.0
drain pipe, plumbing
  + 0 more
Very well
Description of Work: Outside drainage pipes, etc. Tim and his crew are fantastic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

PAUL D.
06/2011
2.0
plumbing
  + -1 more
Poor work and excessive charge
Description of Work: Installed a bathroom faucet that I provided.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$170

Response from Jones Plumbing Co
I'm sorry you feel thatway, however since I worked for you 2 previous times and for your mother my services must have met or exceeded your expectations. This was not a simple faucet install. I did come to your house after hours to accomodate your schedule. I had to rebuild the sink. I had to mount the sink to the counter top, new drain and install the faucet. I was there for an hour and a half, $129 in labor, $13.32 in tax and $23.19 in material, totaling $165.51. It has been 16 months since the date of completion to your complaint. It is possible that you have forgotten how involved the job was. I'm sorry I can't help you out in the future.

    Contact information

    500 Schoelles Rd, Buffalo, NY 14228


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Sewer Cleaning,
    Drain Pipe Installation,
    Basement Remodeling,
    Natural Gas Lines,
    Kitchen and Bath Remodeling,
    Wells and Pumps,
    Heating and Air Conditioning

    FAQ

    Jones Plumbing Co is currently rated 4.3 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Jones Plumbing Co accepts the following forms of payment: Check
    Yes, Jones Plumbing Co offers free project estimates.
    Yes, Jones Plumbing Co offers eco-friendly accreditations.
    No, Jones Plumbing Co does not offer a senior discount.
    Yes, Jones Plumbing Co offers emergency services.
    Yes, Jones Plumbing Co offers warranties.
    Jones Plumbing Co offers the following services: Residential & commercial plumbing, sewer & drain cleaning, toilet and faucet repair, gas, water, sewer lines repair and replaced, sum pumps & water heaters.

    Contact information

    500 Schoelles Rd, Buffalo, NY 14228


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM