HOME DEPOT

I have not decided on how much of the work to do.   I would rather repair the existing Anderson casement windows than replace them with cheap new ones; and I can't afford to replace them with the same quality.

It was very un-organized.  Sales person forgot to write up order which delayed the scheduling.  We has to call multiple times to get that resolved.  The first contractor didn't show up so they sent someone from Rochester that did shoddy work.

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They have a friendly and knowledgeable staff that makes you feel like family. I always feel comfortable asking questions if I need to and they help a lot!

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Decided to get the door but had a friend install it. Was a mistake. For the amount they are charging, I should have had them install it. Now have a half installed door and will go back to them and hire them to finish it.

The experience was good. The lady who came out, her name was Karen. The work was good. She was on time. She cleaned up after her work very well. I have used her previously and enjoyed her work. She is quite honest with me. I like that she is into home repair contracting business. I like to support that.

check above...Elmwood has the most informed, friendly workers.

Great. Everyone we worked with was knowledgable, professional, and helpful. We would definitely use Home Depot again for a new door.

company does not do the kind of repair I need done

Vincent's Handyman Service does a great job! I will recommend them to friends and family.

It was a little pricey, but cheaper than the competition. They competition was going to charge me $2000. The price was right at HOME DEPOT, so we went with them. It was a two man crew. They appeared to know what they were doing as far as putting the flooring down. The tiles are 1 foot by 3 foot sections. There is a glue strip on all four edges and they to overlap one another. I wasn't 100% happy because the guys have to come back to fix a seam that is coming apart. I think part of the problem was that the helper he had was a little new and there was a hump in the floor and the guy put a doorway trim right near that hump and it is lifting up one of the tiles. The man promised me he would be here tomorrow to repair it. It is the owner or group leader will come back to fix it. I will be 100% after tomorrow, when it is fixed. I had to pay to have a couple of appliances removed and they did what they were supposed to. I can't say they went over and above the call of duty. I would recommend them. It was almost a $700 savings doing the floor with this material. They came when they said they were going to come. They got it done in 4 to 5 hours. He did exactly what he was supposed to. They charge you $35 to measure your floor but when you order the flooring you get it back. They moved the appliance with care and there was no problem. We like the quality of the material. The guy said he had been doing this type of flooring for 20 years and it was obvious watching him. He did the floor very professionally.

They were late for our appointment. Our interactions with them were not good.

A lady consultant came by to discuss the job with me and was very friendly, professional and knowlegeable. After I selected the window, they came punctually at a later date on june to install the window. The workers used plastic sheets to prevent any dust from getting in and took every precaution to take care of the furniture in side the bedroom. After the work was done, they did a great job cleaning up both outside and inside the house. None of my furniture was in any way dusty or messed up. Great job overall. I will use them henceforth. It has been a year and the window is wonderful in preserving heat as well as letting light in.

They were fine. It was convenient and quick. I will give the price an A because if it had been crazy I would have heard about it.

I would certainly use them again.

They were good. They got in here when we needed them to. They were efficient.

I love Home Depot. I use them for everything. I use them regularly and for various things like doors installed recently. I have had whole lot of work done by them. If I have to buy home products then I generally check for Home Depot first and I couldn't be happier with them and that's why I keep going there. I am always very pleased and at least the store that I deal with go up above and beyond because number of times they have done that to satisfy their customer. I usually do all things myself and they have assisted me in doing that without charge. I have bought a gazebo in the beginning of summer and it was here for five weeks. As I was unable to get it together I called them up and asked them if they could give me any introduction or any help. Then they send two of the boys out and they put it all together and refused to take a penny for it because it was not part of their service but they just did it. In number of cases they have done that and gone above and beyond the necessary. I actually found yesterday that Home Decorating was affiliated to Home Depot as I had ordered bedding online and I was very pleased that it was part of Home Depot. I do not know whether it is the same for all locations or it is because of the manager of my specific location but they are very good. I am a regular customer. When I went to buy the doors the sales person couldn't be nicer as he sat down with me and explained everything in detail as to what to buy. So I couldn't be happier.

The girl I dealt with was great. I am very satisfied with them. I wanted American made products, and everything worked fine. They had a guy come out and install it.

I bought a gazebo a month ago and my nephew was supposed to put it up. It fell through. I called them up yesterday to enquire whether or not they did that sort of thing or if they provided any service to do that. They generally did not. They called me to ask if they could come this morning. I asked them as to how much they would charge and they said that they would not charge anything. They sent two of their boys and within an hour they had it up. They did an excellent job. They were the nicest boys to deal with. I tried to give them money but they did not take it. I was absolutely and completely blown away by them. Their customer service was up, above and beyond. The installers could not have been more courteous and more efficient. Overall, if the management of the company or the district manager had that type of customer service then it has been far, above and has exceeded anything that I have dealt with before. Their quality of service was excellent. I would make a preference of looking at them first for any work in the future.

I saved over $500.00 over Competitor's pricing. Delivery and Installation was speedy and professional. Outstanding Extended Warranty offered through HomeDepot. I would purchase there again.

They didn't clean up anything and there was still a leak in the roof when they were done. We are still finding a nails on the ground and we had to get a new tire on our car because it ran over a nail.

I was very pleased with the work. They left all the extra pieces for us to use. They cleaned up after themselves, left nothing behind. I would recommend them to others.