Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

GATEWAY CUSTOMER SERVICE

Computer Repair

Reviews

5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0
Showing 1-1 of 1 reviews

EUGENE G.
07/2007
5.0
computer repair
  + -1 more
We waited for at least a month for Gateway to send us our mother board and called them almost daily. The mother board still didn't come and it was then determined that the order had been canceled. We finally got the mother board and the computer broke again almost immediately. They sent a service tech out again and this time he decided it was the monitor. I finally got it fixed. The issue wasn't with the service tech. He was very nice and professional and came right away. I blame Gateway for leaving me without my computer for so long. At least it was still under warranty, so I didn't have to pay them.
Description of Work: My monitor broke on my new Gateway computer, so they sent a serviceman out to repair it. He said the problem was related to the mother board and they would send out another right away.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0


    Contact information

    unknown, Buffalo, NY 14224

    www.gateway.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    GATEWAY CUSTOMER SERVICE is currently rated 5 overall out of 5.
    No, GATEWAY CUSTOMER SERVICE does not offer free project estimates.
    No, GATEWAY CUSTOMER SERVICE does not offer eco-friendly accreditations.
    No, GATEWAY CUSTOMER SERVICE does not offer a senior discount.
    No, GATEWAY CUSTOMER SERVICE does not offer emergency services.
    No, GATEWAY CUSTOMER SERVICE does not offer warranties.

    Contact information

    unknown, Buffalo, NY 14224

    www.gateway.com