Cortese Brothers Constr Co Inc
About us
As Buffalo's premier home improvement, general contractor, and home remodeling experts, Cortese Construction Services has been satisfying Buffalo and Western New York’s needs for kitchen design, bathroom design, & sunroom additions since 1951. From our expert design and blueprint services down to basic handyman services, Cortese Construction Services can fulfill all your home improvement and general contracting requirements.
Business highlights
74 years of experience
Services we offer
General Home remodeling, fire & water restoration, kitchen & bath remodeling.
Accepted Payment Methods
- CreditCard
Reviews
3.830 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 57% | ||
| 13% | ||
| 3% | ||
| 7% | ||
| 20% |
Showing 1-25 of 30 reviews
Barbara W.
Feb 2022
Very pleased! We found Cortese Construction Services to be very professional and caring from our first encounter to final inspection of the job. They instilled a peace of mind and confidence that our job would be given every attention to detail and that the end result would be worth waiting for. We are especially grateful to our salesman and designer, Tyler Samer. He is very knowledgeable and is a good listener! He designed a space that was just what we wanted but that fit into the existing space with minimal disturbances to features of our home (original roofline and dryer exhaust). We agreed to have a small window removed from the laundry room and our gutter downspout was relocated. All repairs and necessary replacement of siding and drywall are virtually undetectable. Tyler was also respectful of our budget concerns in designing a space that worked for us. He was our “go to” person along the way and he visited us to tour the finished product, ensuring that we were happy & satisfied. I can’t say enough about our construction crew - the dynamic duo of Jeff and Andrea! They did such quality work work every step of the way. They were also so nice to work with - I was almost sorry to see them go at the end! Alyssa was the voice on the phone who very pleasantly kept us informed along the way. She was very kind and understanding when shipping delays (due to Covid & unavoidable) caused a considerable delay in the time from contract to start of work. Still, once our job was begun, they stayed on it until it was completed. We never felt neglected in any way. Marisa was also very good in communicating billing according to our contract, but also including a few job changes that were either necessary or requested by us (such as a last minute decision to add skirting around the outside of the project and the repair of water damage to the back of the house, which was unpredictable until the old deck was removed.). I would recommend Cortese Construction Services to anyone without hesitation.
Response from Cortese Brothers Constr Co Inc
"Thank you [Member Name Removed] for your kind words, we truly appreciate your business!"
Tom G.
Jun 2021
After interviewing three general contractors we selected Cortese to remodel our basement into a game room, TV / Entertainment area and ½ bath. We are extremely pleased with the process and results. We first met with Tyler S. to discuss preliminary ideas, take measurements, review concept drawings and finalize the project. Timelines were discussed and agreed on. Cortese held a pre-construction meeting where we met the project team including Brian, Vinney, Dillon and site supervisor / lead carpenter Dan. During this meeting, the team, while reviewing the plans suggested ideas and minor changes that would enhance our project. Project started on time and completed on schedule. Dillon was excellent on keeping us up to date on the process and keeping to the schedule, which was particularly important to us. His communication skills were impressive. We can not say enough good things about Dan and towards the end of the project his assistant Mike. They were meticulous in their work, fantastic craftsmanship and so detailed oriented. The entire team was so considerate while in our home, no swearing, extremely polite, and trustworthy. At the end of every day, they ensured to clean up the entire project area. The new addition turned out so much better than we envisioned. We are incredibly pleased we chose Cortese and would hire them again for future projects. We strongly recommend Cortese to our family, friends and anyone looking for a General Contractor.
Response from Cortese Brothers Constr Co Inc
"Thank you for your kind words, we appreciate your business!"
Phillip T.
Jun 2021
From day one of the consultation to the last day they completed work, Cortese was incredible. Every step of the process was clearly articulated, planned and implemented. The quality of the materials, the quality of the work and most importantly, the quality of the people were top notch. We have received so many compliments on the work and we couldn't be more proud to tell everyone that Cortese Construction did the work.
Response from Cortese Brothers Constr Co Inc
"Thank you for your kind words, we appreciate your business!"
Dawn J.
Mar 2021
We hired Cortese Construction to install our new SunRoom. The entire staff was very informative, friendly and helpful thru each step of the process. Nick and Rebecca took the time to answer every question and concern. Mike and Derick did an excellant job keeping us informed of schedule and progress and left the job site clean and organized every day. Absolute beautiful job by the crew. We would definately hire again and highly recommend Cortese Construction.
Response from Cortese Brothers Constr Co Inc
"[Member Name Removed], thank you for sharing your experience!"
Paul R.
Mar 2021
I highly recommend Cortese Construction Services. They installed our Better Living Sunroom and attached vinyl deck. The project was completed earlier than originally projected and within budget. The quality of workmanship and materials was excellent. Nick’s customer service and personal attention exceeded our expectations. If you need construction services call Cortese.
Response from Cortese Brothers Constr Co Inc
"[Member Name Removed], thank you so very much for sharing your experience with our company, we hope you enjoy the spaces for many years to come! Please call us if you need anything!"
Melissa S.
Mar 2021
The experience with Cortese was excellent! From start to finish, everyone we dealt with (Dominic, Dillon, Ryan, and Rebecca) were all extremely friendly, knowledgeable, and polite. Ryan (our foreman) was punctual, thorough, and a very hard worker. He was very organized and always left our bathroom clean. He worked extremely hard to assure we were not without the use of the shower for an extended period of time. He did amazing work and we are extremely happy and pleased with how everything turned out!!
Response from Cortese Brothers Constr Co Inc
"[Member Name Removed], thank you so very much for your kind words! We appreciate you sharing your experience, and especially for mentioning the staff who assisted you along the way. We hope you enjoy the bathroom for many years to come!"
Candi S.
Feb 2018
Very well, finished in less time than anticipated
Response from Cortese Brothers Constr Co Inc
"Thank you [Member Name Removed]! We appreciate you giving your honest feedback!"
Christopher L.
Dec 2016
I paid them $185 for a deposit and they said they wouldn't have anything open for three weeks. They said they would come out on the 9th at noon and they would be there for 4 hours. They did not show up. I called 4 times, no one called me back. I drove down to their office and their door was locked. I called again and no one one picked. They were also were going to charge me $140 per hour for two people to come out and do the work. I have had no work done at all. Even when they came to do the estimate, they were 30 minutes late! I wouldn't recommend them to my worst enemy.
Response from Cortese Brothers Constr Co Inc
"We unfortunately have no record of this client name in our database going back to 2013. Our company also does not perform HVAC or Heating work. We believe this review is for the wrong business."
Priscilla B.
Jul 2016
unknown
Response from Cortese Brothers Constr Co Inc
"Thank you, we appreciate you giving your honest feedback!"
Travis M.
May 2016
unknown
Response from Cortese Brothers Constr Co Inc
"Thank you, we appreciate you giving your honest feedback!"
Leslie S.
Jan 2016
unknown
Response from Cortese Brothers Constr Co Inc
"Thank you, we appreciate you giving your honest feedback!"
Travis M.
Feb 2015
It is really good. Their worker is extremely nice, extremely positive, he doesn't take any short cuts, and they go above and beyond. They took a heating duct and took it home and painted it to match the ceiling color, and he went around and tightened toilet paper holders and did things that we didn't even ask him to do. The work turned out perfectly, they did great work, they adjusted for certain challenges which other people may have not cared about, and our interactions were excellent. He was communicative and left long, indepth notes about what he was doing, and what needed to be done, and the care you needed to take afterwards. Their price is fair. The guy was here at 7:59 on both days.
Response from Cortese Brothers Constr Co Inc
"Thank you, we appreciate you giving your honest feedback!"
Kurt K.
May 2014
excellent CRAFTSMAN SHIP AND DESIGN
built a custom vanity from drawings.
install very good
built a custom vanity from drawings.
install very good
Response from Cortese Brothers Constr Co Inc
"Thank you, we appreciate you giving your honest feedback!"
William F.
Feb 2014
Excellent job. Framing matches original woodwork. Carpenter was organized, professional and neat.
Response from Cortese Brothers Constr Co Inc
"Thank you, we appreciate you giving your honest feedback!"
Mrs M.
Oct 2013
Mike and Jeff constructed roof and drywall, punctual and professional. Electrician, punctual and friendly. Heating vents/AC- could not do as requested and not happy with arrangements. Would have liked a call to discuss first. Had to have heating/AC come back to adjust. Heat okay, A/C adequate.
Response from Cortese Brothers Constr Co Inc
"We were under the impression that this customer was more than happy with the work we performed and never gave us an indication otherwise. The HVAC company that was contracted to do this project is well qualified. The customer did call once for a service request on the A/C system and our follow-ups indicated that the service was performed to the customers satisfaction."
Susan C.
Aug 2013
Cortese's own people were excellent, but the guys they had to subcontract to (because their own people were very busy with other jobs) were inept. Cortese's people had to redo much of the subcontractor's work
Response from Cortese Brothers Constr Co Inc
"This project was completed in 2004 We have changed our sub-contractor policies and only use sub-contractors when absolutely necessary for required mechanical updates."
Deanna C.
Jul 2013
The job didn't start when promised and took a bit longer than we thought. We were happy with the outcome and liked all of the people involved. End result was disappointing in the outcome of the punch list never being completed.
Response from Cortese Brothers Constr Co Inc
"Thank you, we appreciate you giving your honest feedback!"
Helen C.
Mar 2013
awful
Response from Cortese Brothers Constr Co Inc
"We apologize that this member had a negative experience. We have had many changes in personnel and policies since this work was performed in 1999. We have grown in our ability and procedures since this customers work was performed almost 15 years ago."
Richard R.
Mar 2013
Satisfied with the whole experience. The sliding door location worked out as the steps unto the porch was already there and the door had to line up with the stairs. Had a couple issues for the punch list and they responded quickly to correct them.
We contacted two other firms for the same work and Cortese Brother's pricing was competitive. They were recommended to us by a neighbor and are glad with them.
We contacted two other firms for the same work and Cortese Brother's pricing was competitive. They were recommended to us by a neighbor and are glad with them.
Response from Cortese Brothers Constr Co Inc
"Thank you, we appreciate you giving your honest feedback!"
Sharon N.
Feb 2013
Very well. We are pleased with the work that was done. The project manage really knew their craft andn took care that the job was done right. Company management was responsive to calls, questions and requests.
Response from Cortese Brothers Constr Co Inc
"Thank you, we appreciate you giving your honest feedback!"
Jennifer M.
Feb 2013
Ultimately, if the quality had been good, I would not have been upset that the job ended up costing more than the original estimate. Given that the job cost significantly more AND I had to hire another person to fix the shoddy workmanship in the downstairs bathroom, I'd be very hesitant to use them again.
Adriane D.
Dec 2012
Nick and his people did a great job.
Norm K.
Aug 2012
The thing I like the most is their professionalism and the quality of their work.
Marcia W.
Aug 2012
This was a total fiasco.
The only positive is that I didn't hire them to do much work...I wanted to start with this small project and see how they did before I hired them to do a total kitchen makeover.
I am SO glad they didn't ruin any more of my home!
The only positive is that I didn't hire them to do much work...I wanted to start with this small project and see how they did before I hired them to do a total kitchen makeover.
I am SO glad they didn't ruin any more of my home!
Michael M.
Sep 2011
I was told the project should last about 3 days. After a week they said they would have to return to finish the following week. My father came to my house to let the workers in and was told they would finish by noon. After at our house for a few hours the worker told my father he would have to come back in the afternoon to finish the mud on the drywall, he never returned. I figured something came up and gave him the benefit of the doubt. However, after being a no-show for the rest of the week and not having my calls returned I
e-mailed the owner directly. I was told that the worker was reprimanded but he stated that it should only be about an hours worth of work to finish. When the new worker showed he was shocked at how much needed to be done. It took him 3 full days to complete the work and worked at a snails pace. The finishing touches were less than I would have liked but I felt lucky to finally have it finished and usable. I finished sanding and patching the drywall myself. Overall, the work was decent but communication and professionalism was a huge black mark against the company. I would never recommend nor do business with them again!!!!!!!!!!!!
e-mailed the owner directly. I was told that the worker was reprimanded but he stated that it should only be about an hours worth of work to finish. When the new worker showed he was shocked at how much needed to be done. It took him 3 full days to complete the work and worked at a snails pace. The finishing touches were less than I would have liked but I felt lucky to finally have it finished and usable. I finished sanding and patching the drywall myself. Overall, the work was decent but communication and professionalism was a huge black mark against the company. I would never recommend nor do business with them again!!!!!!!!!!!!
Response from Cortese Brothers Constr Co Inc
"As with any industry, finding a stand-up, respectable employee to hire can prove to sometimes be difficult. With this case- we had a bad hire and we replaced them, in the end we made the job right and our company President personally stepped in to make that happen. Since this job wrapped up, we have implemented several new protocols in our hiring process, such as background checks, and agility training- to ensure the quality of our work, and protect our 61 year old name. We at Cortese are making continuous strides to improve our constant communication with all customers, by implementing such things as the "daily diary", we are able to know what the customer’s concerns are and have our men be able to address the issue as soon as it is brought up to them. Another change that has also been instituted in the past few years is that when a job begins, you will be sure to have the same foreman/carpenters on your job from beginning to end- to ensure there will be no lapse in communication between start of work to completion. We know that to have a happy customer, you need to be keeping them updated, and in our third generation of doing business- it is our constant goal to have all customers walk away wanting to recommend Cortese to all their family and friends."
Licensing
State Contractor License Requirements
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FAQ
Cortese Brothers Constr Co Inc is currently rated 3.8 overall out of 5.
Cortese Brothers Constr Co Inc accepts the following forms of payment: CreditCard
No, Cortese Brothers Constr Co Inc does not offer free project estimates.
No, Cortese Brothers Constr Co Inc does not offer eco-friendly accreditations.
No, Cortese Brothers Constr Co Inc does not offer a senior discount.
No, Cortese Brothers Constr Co Inc does not offer emergency services.
No, Cortese Brothers Constr Co Inc does not offer warranties.