BURGIO'S TV SVC
About us
Serving Buffalo for over 30 years in the same location
Business highlights
Services we offer
TV repair
Accepted Payment Methods
- CreditCard
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The repair of my TVs went extremely well. I was able to call Paul Burgio at Burgio's TV Sale and Service before dropping the TVs off on Saturday morning which was very convenient. Paul was vey patient with me and another customer before me. I was not rushed and was able to explain the problem in layman's terms as best I could. As stated above the 27" Superscan was an older flatscreen ( and very heavy). The remote also was broken with this one which makes things more difficult to diagnose. I fully expected to scrap this TV but thought I'd give it one last shot with Paul and see what happens. To my surprise, Paul called the very next Tuesday to say both TVs were ready. The 27" Superscan TV was stuck on " closed captioning" mode. Paul was able to take it out of that mode without using the remote. The picture is back to normal and looks great . There was no additional cost. Only the original $35.00 diagnosis fee. I was extremely please and a TV that was destined for the junkyard is being used in our bedroom !
The second TV I brought in is a 32 " Sharp flatscreen. When I bought it refurbished from one of those dirt cheap TV stores the initial picture was fantastic. However after a day or so there was no picture, just audio. I had 30 days to bring it back to the original seller of this TV but I put the TV in a back room and forgot about it before it was too late to return. I was hoping Burgio's would be able to give me some good news. ( In other words, I was hoping Paul could fix it and not have it be cost prohibitive). Again , Paul came through ! The repair was vey unique one, even for him. It involved one of those tiny multi-pin harnesses. He was able to locate the problem and the result was a wonderful picture ! This TV is back in the living room and I'm watching it as I type this. The total cost of this repair was $136.00 ( this includes the initial $35.0 diagnostic fee). To me it well worth it. I have a great TV and did not have to shop all over again for a $300 - $400 TV.
I am very pleased with my experience at Burgio's TV. Paul is very knowledgeable, patient, and a pleasure to work with. I have already recommended Burgio's to friends and family.
Paul Burgio is the owner and primary technician. His wife, who is very good, answers the phone and does the
with scheduling. They are both a pleasure to do business.
If you have any issues with your TV give Paul Burgio a call. You will be more than satisfied with the service.
While he had the set apart, he took it upon himself to clean the lens inside the screen and now the picture quality is so much better with colors being more vivid and clearer. He did something that he was not asked to do and did not charge anything extra! How long has it been since a service provider has done something like that? Let me think.....NEVER!!
After his work was complete, we had a nice discussion about concrete driveways and home maintenance in general as he is very easy to talk to and very nice. He offered me insight into an issue I have with another company confirming what I had thought all along.
I am so tired of having to deal with larger companies who do not take responsibility for their work, so it was such a pleasure to have Paul Burgio come over to fix my TV and provide a bit of conversation as well. Nice man and I would recommend him to anyone needing work done on their TV. Clean, hospitable, easy to talk to, punctual and didn't try to overcharge me like most companies do. He even cleaned the dust off the inside lens allowing my TV to have a better and brighter picture without being asked and without charging.
Good Job Paul! You are now my TV go to person. I ALWAYS make it a habit of discussing with my many friends, neighbors and co-workers any type of service I have done in my house, both the good and the bad (horrible) experiences. It is a pleasure to finally have a positive story to tell them all!!
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