.We moved locally, one side of town to the other. The company gave us an estimate that caused us to contract with them. The actual bill was 30+% over the estimate. In addition, no paperwork was provided for the overage and they just charged my credit card that I had used for the initial estimate. After numerous calls and e-mails to the salesperson and owner, I had to call the credit card company and have them charge back the company. This finally got their attention and the billing was resolved by them issuing a credit of $300. Never did get an explanation of the overage in billing. If you use this company, don't let them do the packing. They are terrible.Allied is a franchise and this company is know as American Household Storage.
Description of Work: Packed and moved our household belongings
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$4,900
Steve G.
08/2011
4.0
moving companies
+ -1 more
I like their professionalism and attention to detail. They took a lot of care with our stuff and were efficient and fast. I spent about $2000 on that work. The cost of the services exceeded their estimate. I might use them in the future.
Description of Work: I used Allied Moving And Storage 6 weeks ago to help me move houses.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen O.
04/2010
5.0
moving companies
+ -1 more
I would recommend them for other moving experiences.
Description of Work: They came to estimate moving a science lab from New York City to Florida. They were not as thorough of a service for this type of move. I needed more of a specialty mover that has electricians to assist the move.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mikhail N.
09/2008
4.0
moving companies
+ -1 more
We have used them three or four times but this particular time didn't go as well. Their appearance was scary because their uniforms were dirty and they didn't seem reliable. They broke a few things along the way and it just wasn't the best experience.
Description of Work: They moved me from Ann Arbor, Michigan to Buffalo, New York. They packed up all of my belongings for me and moved them all. My company reimbursed me for the cost.
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Service Categories
Moving Companies,
Storage
FAQ
American Household Storage Co is currently rated 3.4 overall out of 5.
Yes, American Household Storage Co offers free project estimates.
No, American Household Storage Co does not offer eco-friendly accreditations.
No, American Household Storage Co does not offer a senior discount.
No, American Household Storage Co does not offer emergency services.
No, American Household Storage Co does not offer warranties.
American Household Storage Co offers the following services: Residential & commercial moving, corporate relocation, storage facilities & logistics.