ALL THAT GLITTERS

This is the second time I used Jerry. He's a nice man and has always responded promptly. He had done a larger ceiling repair job for me a few years ago and I was generally happy with his work.

This time I was grateful that he was able to squeeze my 2 day job into what seemed like a busy schedule but the work this time was clearly second rate and expensive. My daughter and I did all of the wallpaper removal in the hallway ourselves, so I was gobsmacked when I was charged $75 beyond the estimate to paint a door ("oh? You wanted me to paint that?" ) which is impossible to miss in a tiny 6x8 hallway. Jerry behaves very professionally so it was odd that he wouldn't have noticed a huge door and asked about it when he initially toured the property. I felt a little taken advantage of.

He also wasn't clear about the removal of hardware. I would have appreciated his asking about the exceptionally beautiful brass hardware befor he just painted around it, forcing me to remove all of it after the fact and do the touch ups myself - which didn't bother him at all. He also left a few glaring flaws in the work (a visible hole in a corner of the room), which I pointed out to him, but when I asked Jerry to come back and fix it he never answered my call and never came back.

I had expected Jerry to work alone, as he had before, but this time he brought his wife along as an assistant. I got the feeling that she had been enlisted to get the job done faster, and the whole thing felt intentionally rushed. I believe speed was their priority and not the quality of the work or our long term relationship, which is a shame. I advise to use with great caution.