SavATree Buchanan
About us
The Buchanan office of SavATree features a team of arborists, horticulturists and lawn care professionals who specialize in the unique tree, shrub and turf conditions of Putnam, Dutchess and Westchester counties. Nestled in the crossroads of northern Westchester, Putnam, Dutchess and Orange County, New York, the Buchanan branch serves many of the towns up and down the Hudson River. Our Westchester tree service and lawn care team is versatile in their skills. Our Westchester certified arborists are accustomed to improving gorgeous river views, expansive lawns, prestigious community properties and college campuses located throughout Putnam, Dutchess and Westchester counties. Additional email: [email protected].
Business highlights
Services we offer
Organic tree care, custom blend tree fertilizer, deer repellent, emergency tree care service, grub control, lawn disease treatment., lawn fertilization, lawn seeding, lime, organic lawn care service, plant health care, shrub pruning, soil aeration, soil analysis, storm damage risk audit, tick control, tree disease treatment, tree insect & mite treatment, tree pruning, tree removal, tree trimming, weed control, woodlot management
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 16% | ||
| 13% | ||
| 2% | ||
| 2% |
"Thank you for your business. We are happy to have you as a customer and look forward to working with you again!"
"Although we have sophisticated systems to ensure that services are performed timely, a miscommunication caused a delay in this member’s service. We regret this oversight, and if given another chance will make sure that services are performed timely."
The team arrived as stated and completed the work. The major issue I now have is that the Big Deal detailed the work that the discount included, Greg and team did not perform anything outside of the coupon offer, however Greg filled out the invoice for the work using the non discounted value ($300) plus $50. When I showed him that the coupon stated a charge of $140 for $300 tree service (which I had already paid via Angie's), he stated that I would receive the discounted price, but would have to pay an additional $50...( I thought when he said he would be separating a shrub that this was something not included on the coupon and therefore did not question the additional $50..however, I later learned that separate just meant pruning, not moving the shrub elsewhere)
A few days after they completed their work, I received a email invoice for $350 plus tax. I called and explained that I had an Angies deal coupon and that I really should not have been charged an additional $50 since all the services performed were included in the discount price that I had already paid. I was then told that I would still owe the tax. I noted that the tax should be based on the $140 and not the $350 charge. I was told that they would apply the coupon and send me an updated invoice.
To date I have not received the updated invoice and am planning on calling back soon to find out the status. I'm really not happy with the overall performance of this job...especially the billing. It seems like they do not want to honor the discount offer.
"The primary cost drivers in tree pruning is labor and insurance. SavATree employs only highly trained, legally employed, fully insured crew members who utilize state-of-the-art equipment and technologies. Our prices are usually in line with similar leading tree care firms who have similar high standards. We have crews in the Poughkeepsie area on a regular basis so distance isn’t a major concern."
Licensing
State Contractor License Requirements
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