WWW.IKITCHEN.COM

Founded 2000 • With Angi since May 2008

ALSO ACCEPTS PAYMENT THROUGH PAYPAL.
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Verified Reviews

1.0

(1) Verified Reviews

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ELLEN L.
1.0
05/03/2008
This was a terrible experience. I did not receive the merchandise that I ordered. I was charged for the order. People were rude on the phone and non responsive on the email. One automated response to my email said that I could expect a response in several days. I was put on hold for long periods of time. I still do not know if my purchase price will be refunded, and I am uncertain as to what recourse is available to me if I do not receive the refund.
Description of Work
I placed an order on the web and received a confirmation. When the order did not arrive, I sent an email inquiry. I was told to wait two weeks. At the end of two weeks, I send another email. I was told that the item was back ordered. I wrote a note to cancel the order and received no reply. I called the number listed on the web and was told that the sales representative thought that the order had been shipped. I was put on hold for 20 minutes while loud music played in the background, and then disconnected. When I called again, I was told that the order would be shipped within two days. I was informed that I would not be charged for the item until it had shipped. I did not receive the order, but I was charged for the item on my Visa bill. I called to inquire about the charge and the status of the order and was put on hold for 10 minutes. The service representative returned to the call to tell me that she would have to check on the status of the order and would call me back. When she called back, she said that the item was out of stock and that she was unsure of when it would be available. I canceled the order. The sales representative indicated that I would get a full refund and wrote me an email note saying that my money would be refunded.
Category
appliance sales
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Phone

Address

1204 AVE U 1087

Brooklyn, NY 11223

Map showing WWW.IKITCHEN.COMView larger map

Service Categories

Appliance Sales and Installation

Other Information

Services offered

INTERNET APPLIANCE SALES OF LINES INCLUDING CUISINART, VILLAWARE, BONJOUR, BLACK & DECKER, BOSCH, CHANTAL, DELONGHI, DUALIT, KITCHENAID, KRUPS, LE CREUSET, SAECO, AND WARING PRO.

Services not offered

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FAQ

WWW.IKITCHEN.COM is currently rated 1 overall out of 5.

WWW.IKITCHEN.COM is open:

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 9:00 AM - 4:00 PM

No, WWW.IKITCHEN.COM does not offer eco-friendly accreditations.

WWW.IKITCHEN.COM offers the following services: INTERNET APPLIANCE SALES OF LINES INCLUDING CUISINART, VILLAWARE, BONJOUR, BLACK & DECKER, BOSCH, CHANTAL, DELONGHI, DUALIT, KITCHENAID, KRUPS, LE CREUSET, SAECO, AND WARING PRO.

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