Established in 1927 Vigilante Plumbing, Heating and Air Conditioning has been the first choice in customer service for almost a century. With a true focus on customer service we plan on being your choice for another 100 years. Additional Contact - Anthony Vigilante. Additional Email - [email protected].
AIR CONDITIONG, BOILER, BOILER INSPECTIONS, CO TESTING & COMBUSTION ADJUSTMENT, DRAIN CLEANING & JETTING, FIRE SPRINKLERS, GAS LINES, HEATING, MAINTENANCE & INSTALLATION OF PLUMBING, PUMPS., REPAIR, RPZ TESTING, SERVICE, SPRINKLER, SPRINKLER TESTING, STEAM PIPING, WATER MAINS & MAIN SEWERS
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
72% | ||
11% | ||
7% | ||
3% | ||
7% |
"We really appreciate the review, thanks!"
"I am sorry for any misunderstanding. Calls are booked at the time of your call, if we don't have capacity to handle your call than we would tell you that at the time of booking. I feel there may be something that was missed here. If you can please call me I am Sal at 718-522-6111. If something went wrong I would really like to correct it so it doesn't happen again in the future."
"[Member Name Removed] I am unsure who you spoke to, but we do not even work in Long Island at all. I think you may be rating the wrong company. We only work in Brooklyn Queens and Staten Island. Secondly, even the statements were true, a company not servicing area does not warrant an "F" grade. If you would like to call for service our number is 718-522-6111. If someone tells you something different then I have said, then ask for me Anthony Vigilante the owner of the company. Otherwise, please remove unfair grade from my company."
"Dear Sir, Let me be the first to apologize for any misunderstandings. Our Service Partner Agreement does provide a 15% discount off all service jobs to our SPA customers not 50%. I am so sorry for any confusion. I know we have already refunded all of your money for the agreement. If you have any further questions or concerns please feel free to reach out to me. Sal Vigilante."
"Hi [Member Name Removed], I'm so sorry for any inconvenience we may have caused. I spoke with Kevin, Mike, Luis and Susan. They are unaware of any damage. I also met you on the job the day of the finish work. I wish you would have told me about the damage then. We could have addressed it immediately. We always strive for perfection but sometimes things can go wrong. In that case we always want to make it right. Please feel free to call me. I never want a customer to feel like we don't care. Thanks Sal Vigilante"
"[Member Name Removed], Thank you for your nice words and thank you for using Vigilante Plumbing, Heating & Air Conditioning. Anthony Vigilante CEO"
"Thank You so much for your rating and for using Vigilante Plumbing and Heating."
"Thank you for your review"
"Thank You for your review"
The price was okay. We actually had to buy two new boilers because they had both failed, which is why we paid so much. We had to replace what they replaced, again. When we finally got them they were pretty good about being here. They did not work hard getting a replacement boiler for the one that failed. We kept having issues after they worked on things so I don't think it was that good.
"[Member Name Removed], This work was done in December of 2014. The review is from January of 2017. I had not seen this review until now. I am very sorry but we had serious issues with the manufacturer of the boiler on this job. They would not cover warranty on the unit. We cannot make the manufacturer cover a warranty if they do not want to. You had wanted the same brand reinstalled. We no longer install Buderus boilers since we did this job. We had several issues with them. I would be happy to discuss this in further. You can call the office and ask for me Anthony Vigilante or call my cell phone 917-807-5413."
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