We have 9 highly trained employees ready to provide excellent customer service in all aspects of auto repair, diagnostics and preventative maintenance. AAA Approved Repair Shop
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
NYS inspection, suspension, brake wheel alignment, tires & tow. Advanced diagnostics and specialize in providing Fleet Services
David and the urban classics team was amazing. So helpful great work and fair prices. Cant recommend them more!
Description of Work: Suspension and electrical work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff A.
08/2020
5.0
auto repair, transmission repair
+ 0 more
Complete professionals, David and his staff are top notch operators and run a great operation, would use them again and will recommend them to all family and friends, thank you
Description of Work: Suspension and transmission work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Urban Classics Auto Repair
Thanks for your kind words [Member Name Removed]! We are here to help! Always!!!
matthew B.
02/2019
1.0
auto repair
+ -1 more
Wow. I was a 20+ yr customer until today. Went to pick up my car and it had clearly been used to deliver something. There was a note with a Queens address on the console.Dave, the owner, was totally unsympathetic and admitted that it was used to pick up parts from his distributor during the “road test”. The funny thing is that the car was full of artificial moss and wood. I guess Dave has a florist business as a side hustle. Good for him. Just be sure you don’t mind having your car used for deliveries when you drop it off at Urban Classics.
Description of Work: Alternator, battery, etc.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,700
Response from Urban Classics Auto Repair
Hi [Member Name Removed]! My sincere apologies for the inconsiderate actions of a newly hired young driver. There are no excuses for that mess left in your truck and I feel badly that he had to learn about the care factor we expect all employees to provide our customers at your expense. This young man is still with us and I think he's learned a valuable lesson. Again my apologies that his lesson was at your expense. As you know, when informed of the mess left in your truck I went with you immediately to see what happened. I offered to have the floor and seat vacuumed, but as your were understandably upset and in a rush you left. I promised to find out why your vehicle was used for a delivery. Once I found out what happened I called you about 1 1/2 hours later. We have company vehicles which we normally use to do deliveries. We will use a customer's vehicle on company business when there is a reason to do so: In your case, you reported, a "RIDE CONTROL" warning light came on and our tech noted he could not verify that warning and found no suspension codes. After the repair a few drives around the block also produced no suspension warning indicators. Max asked that your truck be given an extended drive to see if any problem still remained. We were making the delivery of parts to Queens and it was decided to use your truck and see if any problems in the suspension would show up. The warning on the dash that you reported did not come up after the drive. There is no excuse for the fact that the driver placed boxes spilling over with some kind of green packing material in your truck and to boot left the mess after he was done. We reviewed this whole disaster in customer service at our weekly shop meeting and worked on some internal procedures that hopefully prevents future problems. [Member Name Removed], on a personal level and as the owner of the business, I feel pretty badly that after 20 years of doing our best to come through for you, we let you down like this. Best I can do is work with my staff to make sure this kind of thing won't happen again. My sincere apologies! David
Christopher B.
09/2017
5.0
auto repair
+ -1 more
Very friendly staff. Made repairs to my car and was on my way in no time.
Description of Work: Auto repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Brenda P.
08/2017
5.0
auto repair
+ -1 more
They are very professional and communicate well. They were responsive, informative and let me know exactly what was or was not needed. I felt everyone was honest and helpful. I will return and recommend them to others as well.
Description of Work: Various auto repairs and vehicle inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Urban Classics Auto Repair
Thanks much [Member Name Removed] for your kind words! We are always at your service and here to help!!
Derrick M.
07/2017
5.0
auto repair
+ -1 more
I started working with them early this year, late last year and I'm very happy with their service. Convenience is a strong point in using them. They are within walking distance to where I live. They are very good at explaining things. The workers are professional and respectful.
Description of Work: They did an inspection and brake work. New York inspections are one price.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
Derrick M.
07/2017
5.0
auto repair
+ -1 more
.
Description of Work: They did an oil change. They gave me a warning about the brakes. It was in May that I did an oil change, brakes and my state safety inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Alec Z.
06/2017
5.0
auto repair, car tires
+ 0 more
Smoothly, except that they put on the wheel caps improperly and two of them fell off and were lost in the day or two after I left the shop. They have ordered me new caps and will replace them at no cost to me. Great service to correct a rookie mistake.
Description of Work: New tires added to all four wheels and balanced / aligned. Full inspection. Some minor diagnostics.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Brandon N.
05/2017
5.0
auto repair
+ -1 more
They performed a full diagnostic on the potentially affected systems to determine if any repair was needed. They found the systems were within specification and did not require further repair. Contrast this experience with other shops that I contacted, the other shops would not do the diagnostics, they simply wanted to charge me to redo the work ($$) whether it needed to be done or not. Asked for a specific brand of oil for the oil change and they delivered. Overall, Urban Classics Auto Repair provided excellent service and I will definitely be going back.
Description of Work: investigated potential issues caused by another shop and completed an oil change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
jane C.
01/2017
5.0
auto repair, car tires
+ 0 more
Trust in their process. they've had to tell me I should let a car go, and not to sink more money in. this is the kind of report someone rarely sees. a testament to integrity and knowledge/experience.
Description of Work: Dave and his team have taken care of 5 off my cars over the years from Jeep Grand Cherokee, New Beetle, Audi Allroad and now a Fiat 500. He also has screened cars I was looking to purchase. The staff are professional and friendly and their new facility is state of the art, beautiful floors more like a surgical ward than a typical auto repair. They care, they are communicative and they are in business to serve---to be in business a long time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
J. A.
07/2016
5.0
auto repair
+ -1 more
Do good work, no wait, and very nice!
Description of Work: Auto Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DENNIS C.
02/2016
5.0
auto repair
+ -1 more
unknown
Description of Work: Expert, thorough and honest. The best place to go for auto repairs in Brooklyn.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kimble W.
01/2016
5.0
auto repair
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert S.
06/2015
5.0
auto repair
+ -1 more
unknown
Description of Work: Pre-purchase inspection of a 2007 car. They did a fantastic job, and even though worked only a short time, actually found the one potential mechanical problem...which then allowed me to negotiate aggressively with the car's seller. Very professional, very curteous. I plan to now use this shop as my mechanic.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kimble W.
05/2015
5.0
auto repair
+ -1 more
.
Description of Work: State inspection,Lube+oil change+filter,untangle seat belt retractor, repaired fuel tank leak, replaced oil pan gasket and valve cover gasket, install new battery and 2 new tires
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Joan L C.
03/2015
5.0
auto repair, car tires
+ 0 more
It use to be a gas station but it's a regular 3 or 4 bay garage now. No long waits. They have always been so accommodating. I would absolutely use them in the future. They have saved us so many times.
Description of Work: One of our headlights went out and we had them replace it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Rasmus N.
10/2014
5.0
auto repair
+ -1 more
unknown
Description of Work: We went in for an oil change and I had mentioned that my 6 month old daughter and my mother and I were going to be going on a long trip so they looked at a few things to make sure the car was safe. Turns out it wasn't. Not only did they make sure that we were safe but they gave us some incredibly fair price knowing that we were on a very tight budget. There was nothing for free mind you but these guys are honest, real deal and I wouldn't go anywhere else to fix my diesel engine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Kenneth S.
05/2014
5.0
auto repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dolores S.
12/2012
5.0
auto repair
+ -1 more
Urban Classics not only did the job well, they went above and beyond. They helped me out in a pinch and I will be forever grateful to them.
Description of Work: They performed the annual inspection of my car and found that I needed a front brake pad replacement. They did the job in time so that I would not incur a fine for overdue annual inspection.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Urban Classics Auto Repair
Thanks for the kind words [removed member name]! We are always here to help. Happy Motoring!!!! best, David Goldsmith ( owner )
Roger J S.
12/2012
5.0
auto repair
+ -1 more
I arrived as scheduled. The staff was prepared for me, and had already ordered the necessary parts (based on a prior visit) for my older Subaru Outback. I received a detailed estimate for parts and labor. The job came in as estimated. The work was done carefully and completely--right the first time. Staff is friendly and knowledgeable, and answered any questions that I had. The car was ready as promised. Staff is not only very competent but also, very honest and fair.
Description of Work: Replaced rear brakes; replaced lower control arm bushings; aligned front end of vehicle.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Urban Classics Auto Repair
Hi [removed member name], It really is our sincere pleasure to work with you. We appreciate your feedback ALWAYS! see you in the Spring! David
Olivia R.
07/2012
5.0
auto repair
+ -1 more
Urban Classics Service is well organized and very responsive. They talk to us like they understand what we are talking about and expect us to understand what they are telling. They don't speak using jargon. They are honest. We would definitely use them in the future.
Description of Work: We went to Urban Classics Service for oil suction and installation of a hitch. It was about a month ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Willard H.
09/2011
5.0
auto repair
+ -1 more
Went great. Guys were nice and the car works fine.
Description of Work: Air Condition Motor repair and in dash electronics inspection
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Chloe S.
04/2011
5.0
auto repair
+ -1 more
They are totally reliable mechanics. He does find things that are wrong. He was nice about giving me options.
Description of Work: I take my car to Urban Classics Ltd. for servicing. I had my car checked in August of last year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kate F.
07/2010
5.0
auto repair
+ -1 more
The entire staff at Urban Classics is professional and very good at what they do. I would not trust my car with anyone else.
Description of Work: My last experience with Urban Classics was just for an inspection, but I've worked with them for years and trust them wholeheartedly!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Gladys M.
09/2007
5.0
auto repair
+ -1 more
Dave from Urban Classics Limited takes care of all of my auto problems. He also helped me buy a car by testing it and driving it. He spent several hours doing this and didn't charge me. He knew right away what was wrong this time. I trust him implicitly.
Description of Work: I took my Honda CRV in when the green light came on every time I parked. It turned out that a rat had eaten one of the wires. They were able to replace the wire.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Tires,
Auto Transmission,
Auto Radiators,
Home Security Systems,
Auto Mufflers
FAQ
Urban Classics Auto Repair is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:30 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Saturday: Closed
Urban Classics Auto Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Urban Classics Auto Repair does not offer free project estimates.
No, Urban Classics Auto Repair does not offer eco-friendly accreditations.
No, Urban Classics Auto Repair does not offer a senior discount.
Yes, Urban Classics Auto Repair offers emergency services.
Yes, Urban Classics Auto Repair offers warranties.
Urban Classics Auto Repair offers the following services: NYS inspection, suspension, brake wheel alignment, tires & tow. Advanced diagnostics and specialize in providing Fleet Services