About us
Award winning. Bill Logan founded Urban Arborists to care for trees and shrubs where they matter most: in cities and suburbs, where they are often people's chief link to the natural world. Throughout the tri-state area, from backyard gardens in Bed-Stuy, to Manhattan townhouses, to cathedral and museum grounds, to New York City streets, to Westchester homes and estates, Urban Arborists brings the highest standards of knowledge, attention and care to the woody plants that transform lots into landscapes, yards into gardens, streets into groves. When people ask us what we do, we say, "We do everything and anything for trees and shrubs. We plant them, we prune them, we treat and fertilize them, we design with them, we teach about them, we advise on their health and well-being, we assess the reasons for their failure, and when it is necessary, we safely remove them." We insist on this broad approach for two reasons: First, it means that we know and understand - not only from education but from first-hand experience - the whole life cycle of the plants for which we care. Second, it means that our work is varied and engaging. Like good farmers, we follow tasks from season to season and from landscape to landscape. Because we treat gardens as living beings, they pay us back with work that keeps our interest and stimulates our continual learning. We look with our customers at the whole fabric of their gardens, their landscapes, their streets. We see where the light and the wind come from. We assess what companion plants may help or hurt a tree or shrub's resistance to antagonists. We look at the results of past care, of new construction, of any and all changes in the local landscape. We test the soils both on the spot and in the lab. We go over each tree or shrub from root to crown to see what is living with it and what may be feeding on it. When a crew from Urban Arborists is pruning neglected trees, they do not simply follow a job sheet. They aim to make the trees as safe, as healthy and as beautiful as they can possibly be. As one client wrote, "My wife and I work at home. We tried to ignore the pruning, but in the end we stopped even pretending to work while we watched your men. It was like a ballet or a circus, only in the end it brought us these beautiful trees." Additional e-mails - [email protected], [email protected], [email protected], [email protected]. Award winning. Additional address - 522 State St, Brooklyn NY 11217.
Business highlights
Services we offer
Plant care, and diagnosis of insects, cabling, consulting, design, forensic services, hazard assessment, maintenance, planting, pruning, surveys, treatment, tree removal, trees & shrubs., valuation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 4% |
1. We paid them for stump removal. They knew we needed the stump ground, in order to plant a new tree. To my surprise, no one from Urban Arborists even supervised the job to make sure the workers
were doing the job correctly.
Today, the tree planters arrived with the new tree. They cannot plant the trees. Parts of the stump remain right at the surface, and there are large roots all around. We had somoene experienced in stump removal take a look. They said the job wasn't done well. They said the stump is so high, we will not even to be able to plant grass there, much less a tree.
2. They left a mess. Chips and wood chunks strew all over our lawn, on our porch, on our patio. Even worse, our neighbor's property was full of chiops.
I called the office. They sent the workers back. The workers were angry, and did not do a good cleaning job. (I am told that good tree grinders erect a barrier to keep chips contained).
I went over to my neighbor's yard, and spend well over an hour manually picking up chips on his lawn.
Urban Arborists did give us a 10% discount from the original price for the trouble
3. I called and asked why there was no supervisor present while the stump was being removed.
I asked if they PLANNED TO CHECK to see if the job was done right. They did not respond.
THEY NEVER EVEN CHECKED THE JOB.
4. THEY DID NOT CHECK TO SEE IF THERE WAS A GAS LINE. THIS IS THE CITY LAW.
WE FOUND OUT THERE WAS A GAS LINE RIGHT UP TO THE TREE STUMP.
Thank God Ted Krump of Bear Tree Service advised us to make sure the city marked out where
the gas line ran. We could've all been blown to bits.
We just told them that they need to come back and grind the stump down correctly. At first, they refused. I told them we want a refund, so that we can have the job done correctly. They refuse to issue a refund.
Finally, I got an email asking if we would like them to check the stump. I'm not sure what to do. At this point, I would not trust them to do the job correctly...
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.