
Tri State Air, Inc
About us
We are a full service air conditioner installation, maintenance and repair company In New York areas : Brooklyn ,Manhattan, Staten Island, Queens .We are serving the needs of residential and small businesses customers for over 15 years. We specialize in ductless cooling, heating and indoor air quality systems for homes. Whether you need maintenance, repair or replacement, we’ll get the job done right and in a timely manner.We offer HVAC installation, warranty, quality, free estimate.Contact us today for a free consultation. Specialties: installation, maintenance and repair all types of ductless split ac/ heat pump systems.
Business highlights
Services we offer
Installation, freon recharge, heat pumps services.Indoor unit replacement; refrigerant lines replacement; outdoor unit replacement; coil replacement, heat pumps.Ductless a/c, leak test., maintenance and repair all types of central air conditioning systems and ductless air conditioners
Amenities
Free Estimates
Yes
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"Thank you."
"Thank you"
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"Thank you!"
Serg thought 2 AC units would be better than one unit and he was right. No other contractors suggested that approach. And he did it for the same price. The price was excellent considering two units were installed. By installing two units--this meant less obtrusive lines running on the outside of the house.
Serg also suggested a better placement of one of the inside air handlers even though it made the installation more difficult.
Serg was very polite and straight forward at all times. I would definitely recommend him to others.
$9,500 was an excellent price.
We had set a date when I was going to be off from work, with plan to touch base a few days before to schedule delivery of the units. Sergey was on time at each step. We started the project on agreed-upon date, and finished exactly as planned (i.e. Today, after 2.5 days of work.)
In terms of the actual job, Sergey works with two other guys. He handles all the mission-critical parts (and one of his guys does the electrical implant). Sergey makes a point of welding the refrigerant/moisture lines (vs crimping / flaring or whatever other modalities there are to couple copper lines) and does so personally, because he does not want to come back for preventable repairs. That is a big plus. I did have a couple of anxious moments on the first day (large drills making holes in brick/external stucco might do that to any homeowner) but he assured me that the final product would be satisfactory and adequately insulated so that no leaks or water damage occur (we had to drill four holes in the back facade of the house, and one in the roof to allow for refrigerant/moisture/electric lines from the top two floors (four rooms). Electrical panel is in the basement, front of the house. The contractors had to cut out 7-8 sheet rock panels in the house to pass all the lines. They did so with hand saws, which leaves the panels somewhat uneven when it's time to put them back, but their explanation is that it leaves less dust than a powered saw. Tri State does NOT replace the panels / repair the structural incursions they make in order to install the equipment - make sure you have another contractor to repair the sheet rock / paint job (or do it yourself.) But they do tell you that ahead of time.
The compressors were mounted on the back wall of the house, on L brackets. Sturdy, stainless steel painted white. I was concerned about metal-on-metal contact and possible vibration/resonance. I mentioned this to Sergey and although initially he was less than convinced, in the end he was receptive and his guys put rubber pads between the compressor units and the brackets (circular ones that come with the unit and are also used for leveling). It seems to have made a small but perceptible difference. Otherwise, the contractor has made a point of leaving the place free of debris/boxes. I paid in three installments, with the last due on completion. He and his team were easy going but focused on getting the job done in a timely manner. The outdoor units appear to work without issues so far (a few hours), and are providing surprising amounts of heat (it's 30 degrees outside) - contractor tested them by turning temp settings up past 80F on all indoor air handlers at once --> the two outside compressors running together seem to make less noise than two 9-12K BTU window AC units put together. Maybe that's a bit too generous, but really it's kind of astounding (we picked Fujitsu partly because it's billed as the most quiet mini-split system on the market). I am reserving final judgment until the dog days of summer when these things will be cranking around the clock - my sense is that the sonic contribution from this setup will be all but drowned out by the scores of window and traditional AC roof units that predominate our neighborhood.
Overall, we enthusiastically recommend Tri State Air for their AC installation services. I may do a longer-term review after the system has seen its full scope of service. I would suggest planning for install in the off-season, as you are more likely to get a better deal, because based on the amount of phone calls Sergey fielded while here, he is quite in demand.
(this review was written in the finished basement while enjoying the warm breeze from a fantastically quiet 9K air handler.)
A most professional installation ! My wife and I appreciated the work done - and as important the clean-up afterwards. I would recomend them to any one who on a market for new a/c
A most professional installation. My wife and I appreciated the work done - and as important the clean-up afterwards. I would recommend them to any one who on a market for new a/c
"Thank you!!"
Licensing
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