Superior Care Auto Center, Inc.

Auto Service, Auto Inspections, Auto Tires,

About us

Superior Care Auto Center was formed in 2002, when Superior Electric and Pro Care, two long established businesses with over 100 years of combined work experience, decided to merge. We are one of Brooklyn's most technologically advanced, independent repair centers. Our up-to-date library has the largest database, and the latest service bulletins, as well as recall notices. We can repair problems large or small, without trial and error diagnostics. Foreign or domestic, new or old, our experience and our state-of-the-art diagnostic equipment will keep your vehicle in top working order. Come to us (as other repair shops do for training and repairing vehicles that are too difficult for them to diagnose), and see why most of our customers are lifelong customers and refer their friends. Superior Care Auto Center services both foreign and domestic cars, as well as light trucks. To ensure our customer's satisfaction, we only use brand name parts in all of our repairs. Our technicians have the training and equipment to provide scheduled repairs, tune-ups, preventative maintenance, diagnostics and troubleshooting, electrical repairs, safety inspections, emission testing, theft repairs, air bags, and New York State Inspections. All of our services and parts are protected 100% by a Nation Wide Guarantee, for up to two years, or 24,000 miles. We are open from Monday to Friday, from 7:30 AM to 5:30 PM. Angie's List members who mention that found us through Angie's List are entitled to a 5% discount, before tax, on their bill.

Business highlights

45 years of trusted experience

Services we offer

We are certified and trained to work on: air bags, alignments, computer diagnostics and programming, brake systems, cooling/heating systems, electrical systems, engine/transmissions, factory scheduled and general maintenance, New York state inspections, oil changes, pre-purchase inspections, power steering, suspensions, tire repairs, theft recovery and vandalism, tune ups, insurance and extended warranty repairs, and more. All work backed by a 24 month/24,000 mile nationwide warranty.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.987 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
1%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
4.8
Showing 51-75 of 87 reviews

Robin B.
03/2016
5.0
auto repair
  + -1 more
.
Description of Work: I've been going to Superior Care for over 30 years, and they are always honest, professional and reasonably priced. I especially appreciate, as a female customer, that they are always very respectful and informative. I recommend all my friends to go there!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Robin B.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: I have been going to Superior Care for all my auto maintenance, repair and NYS inspections for over 30 years. They are WONDERFUL and I can't recommend them highly enough!
Rating CategoryRating out of 5
Yes, I recommend this pro

Emily V.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John B.
01/2016
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Anthony D.
12/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Always exceptional service and extremely knowledgeable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rose H.
12/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Florin D.
11/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Donna and Bill P.
09/2010
5.0
auto repair, car inspections
  + 0 more
Needed an inspection and there was a slight smell of exhaust from time to time. Picked up an inspected vehicle the next day with no more exhaust fumes as they had replaced the leaky part of the system. I rediscovered Frank and the boys a couple of years ago and my general comment about this operation is, " Why would anyone go anywhere else to have their car worked on?"
Description of Work: replace part of exhaust system inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Robert F.
09/2010
5.0
auto repair, car inspections
  + 0 more
They are very polite and good to work with.
Description of Work: Routine maintenance - oil change - look for other issues - on my 07 Prius

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Eric A.
09/2010
5.0
car inspections
  + -1 more
Overall, it went very well. They were friendly (and funny), helpful, and straightforward. They passed my car, and pointed out some work (a small hole in the muffler) that may need to be done in the future, but that wasn't critical immediately. They were also thoughtful and patient about helping me wend my way through the process of registering my car in NY. (I kind of got things backwards, going for the inspection before I'd registered, which made things a bit more complicated than they needed to be.) They held the car a couple of extra days for me, so that I could get a chance to pick up my plates. I'm very glad that I found them on angie's list -the reviews here were spot-on.
Description of Work: Auto inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$40

matthew L.
09/2010
5.0
auto repair, car inspections
  + 0 more
Superior Care Auto Center truly lives up to its name. Superb on reception, speed and quality of work, attitude, etc. Importantly, the mechanics are TRUSTWORTHY in general and in their opinions on what your car needs and gave me information that saved me money on unnecessary or premature "repairs." They also went the extra mile in finding and removing water and mold in the trunk at no additional charge. I am returning there, as needed, and to replace my timing belt and water pump (as I am approaching the 100,000 mile mark).
Description of Work: BG power steering flush and refill, BG brake flush refill, comes with complementary inspection, which identified water and mold (removed w/o charge).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anthony S.
07/2010
5.0
auto repair
  + -1 more
I had no problem finding the place, but parking looked like it was going to be a nightmare. No problem! The staff came out and took my car and parked it for me. I was able to go in and take care of my paperwork before walking into Brooklyn. The shop was located just a mile from some great Park Slope locations. When the work was done (about two hours) They called and I walked back. My car was waiting running better than ever.
Description of Work: I needed a place to take my car in New York City, but I also needed some routine services done. My Honda had reached 40,000 miles, and while the dealership told me everything was mandatory, Superior was very honest about what I did need and what I could wait on. There was no pressure and I always felt as if the staff was being upfront and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jennifer W.
06/2010
5.0
car inspections
  + -1 more
Even though this place is kind of far away from where I live, I decided to try it because of the rave reviews it got on Angie's List. I can see why they got such great reviews: they're great! They're completely honest and you feel like they actually care about you and the car. They were incredibly friendly and did the work quickly and well. They did not try and sell me anything, and I would definitely use them again or recommend them to someone. Also, they have a 10% off Angie's List coupon!
Description of Work: They performed the first New York State inspection ever for my car (I just brought it up here from Virginia).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Nicholas R.
05/2010
5.0
auto body repair, auto repair, car inspections
  + 1 more
I highly recommend Superior. All the guys are super nice, knowledgeable, and most importantly, honest and patient to explain things to non-car people like myself. Dominick is a real car psychologist, and gives needed therapy to skeptical car owners like myself, restoring my faith in some mechanics who I thought were all crooks. After some horrible experiences at other garages, and one or two telling me I needed $1000-1500 worth of urgent repairs on my car, I'm glad I was lucky enough to find Superior through Angie's List. The guys did a free courtesy check of most of the vehicle, and kept the labor costs to a minimum with just a half-hour inspection that confirmed that the car is actually in fine shape. They were honest to a fault and pointed out that none of the repairs recommended by the others were actually necessary. In one case, it was actually even a lie by the other garage. When they found a faulty wire to one of the reflectors, they soldered it for me on the spot, with no charge. I will definitely go back to Superior for all my car work.
Description of Work: Full inspection and diagnostic of the car, with a minor fix of a right reflector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

HAL G.
04/2010
5.0
auto repair
  + -1 more
They were clear and upfront; honest about what needed to be completed at this time, without including additional services.
Description of Work: They did some work on my Lexus with regard to my oxygen sensor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

mari B.
03/2010
5.0
auto repair, car inspections
  + 0 more
We took our 10 year old Honda to our regular shop in Manhattan for the annual inspection expecting a clean bill of health. Instead, we were told that the car needed hundreds of dollars of repairs in order to pass inspection. We felt uneasy with this diagnosis, and decided to go for a second opinion despite the fact that this shop had removed our old sticker leaving us vulnerable to several violations. Superior has great reviews on Angie's list and other review sites so we decided to try them. To make a long story short, there was nothing wrong with the car. The guys at Superior were incredible. Honest to a fault, helpful, with an extremely good sense of humor. They saved us hundreds of dollars, and they restored our belief in mechanics. We will be going back for all of our service needs from now on. Thank you Superior!
Description of Work: State inspection and 30 point safety check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Jane T.
03/2010
5.0
auto repair
  + -1 more
They are very honest, good natured, efficient and cost effective. They are honest as the day is long.
Description of Work: I have been using them for around 20 years. I just got my car inspected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37

James M.
02/2010
5.0
auto repair
  + -1 more
Service manager was thoroughly knowledgeable about required maintenance schedule for our 2002 VW Passat station wagon. Advised us of potential problems that has affected this model year. completely checked vehicle and gave a full report of condition. Fully explained necessity of replacing the axles. The work was completely in a very timely manner. Dealing with the service manager and staff was a very pleasant experience..
Description of Work: Flushed and replaced brake fluid and transmission fluid as per maintenance schedule, replaced front axles due to wear, checked and adjusted brakes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

zachary S.
10/2009
5.0
auto repair, car inspections
  + 0 more
I scheduled an appointment on a Friday for Monday morning. I brought in the car in the morning, let them know I would pick it up after work. They called during the day to say the car passed inspection and was ready to be picked up. When I picked it up, everything went smoothly.
Description of Work: Inspection and replacement of windshield wipers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Jessica B.
03/2009
5.0
auto repair
  + -1 more
It was great. The noise turned out to be nothing and the antenna was fixed without a huge expenditure on my part.
Description of Work: I have been bringing my car to them for many years. This visit was just for an inspection, a funny noise and to fix a radio antenna.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nicholas V.
11/2008
5.0
car inspections
  + -1 more
Went fine. They were very helpful and we'll be going back. Good at pointing out all the pros and cons before we bought our car. Plus they're really funny.
Description of Work: Communicative, helpful, and trustworthy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jane F.
08/2008
5.0
auto repair, car tires
  + 0 more
I have used Superior Care for many years for services ranging from inspection to replacing tires, replacing stolen airbags, fixing miscellaneous rattles. They also install and service car alarms. They are always honest and will suggest the simplest fix first; often they fix something without any charge if it is a 5 minute sort of thing. Unlike my old mechanic, they keep up to date with modern computerized cars. My only delays with them have involved parts not shipped by the manufacturer. You have to call in advance to book an appointment if you want the best service.
Description of Work: Annual NYS DMV inspection, check tires, change oil, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JASON P.
07/2008
5.0
auto repair, car inspections
  + 0 more
They seemed very fair, reasonable, and honest when I worked with them. I was very pleased with the work. It wasn't a major fix, but it worked out well.
Description of Work: They gave me an inspection, fixed my battery, and recharged my battery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LARRY G.
10/2007
5.0
auto repair
  + -1 more
They are always very friendly and honest people. They are responsive and they do at least as much as they say they will do. They find a way of fixing things economically and they don't give you the simplest most expensive repair. Their options are helpful and affordable.
Description of Work: They replaced the rear vent window and passenger door lock on my 2000 Grand Caravan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANNE C.
10/2006
5.0
auto repair, car tires
  + 0 more
Great. I have been going to these guys (formerly called Pro Care a few years back) for 10 years. They do great work at reasonable prices. They tell you if something needs to be fixed right away, or whether you can wait to do it later.
Description of Work: Oil change and fluid check, tire rotation and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

120 19th Street, Brooklyn, NY 11232

www.SuperiorCareAuto.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Auto Transmission,
Electrical,
Auto Mufflers,
Auto Body Work,
Natural Gas Lines,
Auto Radiators,
Heating and Air Conditioning

FAQ

Superior Care Auto Center, Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Superior Care Auto Center, Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Superior Care Auto Center, Inc. does not offer free project estimates.
No, Superior Care Auto Center, Inc. does not offer eco-friendly accreditations.
No, Superior Care Auto Center, Inc. does not offer a senior discount.
No, Superior Care Auto Center, Inc. does not offer emergency services.
Yes, Superior Care Auto Center, Inc. offers warranties.
Superior Care Auto Center, Inc. offers the following services: We are certified and trained to work on: air bags, alignments, computer diagnostics and programming, brake systems, cooling/heating systems, electrical systems, engine/transmissions, factory scheduled and general maintenance, New York state inspections, oil changes, pre-purchase inspections, power steering, suspensions, tire repairs, theft recovery and vandalism, tune ups, insurance and extended warranty repairs, and more. All work backed by a 24 month/24,000 mile nationwide warranty.

Contact information

120 19th Street, Brooklyn, NY 11232

www.SuperiorCareAuto.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed