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Superior Care Auto Center, Inc.

Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

Superior Care Auto Center was formed in 2002, when Superior Electric and Pro Care, two long established businesses with over 100 years of combined work experience, decided to merge. We are one of Brooklyn's most technologically advanced, independent repair centers. Our up-to-date library has the largest database, and the latest service bulletins, as well as recall notices. We can repair problems large or small, without trial and error diagnostics. Foreign or domestic, new or old, our experience and our state-of-the-art diagnostic equipment will keep your vehicle in top working order. Come to us (as other repair shops do for training and repairing vehicles that are too difficult for them to diagnose), and see why most of our customers are lifelong customers and refer their friends. Superior Care Auto Center services both foreign and domestic cars, as well as light trucks. To ensure our customer's satisfaction, we only use brand name parts in all of our repairs. Our technicians have the training and equipment to provide scheduled repairs, tune-ups, preventative maintenance, diagnostics and troubleshooting, electrical repairs, safety inspections, emission testing, theft repairs, air bags, and New York State Inspections. All of our services and parts are protected 100% by a Nation Wide Guarantee, for up to two years, or 24,000 miles. We are open from Monday to Friday, from 7:30 AM to 5:30 PM. Angie's List members who mention that found us through Angie's List are entitled to a 5% discount, before tax, on their bill.

Business highlights

45 years of experience

Services we offer

000 mile nationwide warranty., New York state inspections, We are certified and trained to work on: air bags, alignments, and more. All work backed by a 24 month/24, brake systems, computer diagnostics and programming, cooling/heating systems, electrical systems, engine/transmissions, factory scheduled and general maintenance, insurance and extended warranty repairs, oil changes, power steering, pre-purchase inspections, suspensions, theft recovery and vandalism, tire repairs, tune ups

Accepted Payment Methods

  • CreditCard
Reviews
4.981 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
1%
2
0%
1
0%
Showing 1-25 of 81 reviews
Bill F.
Dec 2017
1.0
I called today to find out what it would cost to have the clutch replaced on my car and the woman I spoke with refused to give me a price. She said they needed to see the car in person. Replacing a clutch is a standard procedure that is easily estimated on the phone. The only question for any clutch is whether the flywheel can be surfaced or needs to be replaced. I called two other repair places and they politely and quickly provided an estimate on the phone, but Superior wants me to drive all the way over there before they will give me a price. The woman said they needed to "look at the car first." I'm sorry, but there is nothing to "look at" on a bad clutch. It either works or it doesn't. Why should I drive all the way to their shop to wait around while they tell me what they could have told me on the phone. I think it's obvious that they don't want to provide competitive pricing or they would be willing to provide pricing on the phone. They don't need to give an exact price necessarily but they can easily look in their book at labor and go online to look at the parts and give me a range for the cost. Any auto repair service that doesn't want to give pricing on the phone is playing games and assuming you'll be more likely to have it done there if you're on their premises. Looks like I won't ever be on their premises...

Robin B.
Mar 2016
5.0
Yes, I recommend this pro
.

Kathleen S.
Feb 2016
5.0
Yes, I recommend this pro
$48
I was dreading finding a new car repair/service because my guys retired and getting my oil changed turned into a dog and pony show at a place nearby. This place took a little getting to because of traffic. Parking is outside under the overpass, but if you can't find a spot they will help you. You can just pull up to the opening at the garage door. I called for an appointment and intended to get there the next morning, but you can leave your car the day before between 1:30 and 5:30 pm, which I thought will come in handy. Everything went well, there are at least two young women at the front desk who manage the office and dropping off was easy. A few hours later the car was ready, no hassles about selling you nonsense that doesn't exist. I'm happy to have found them and will use them again when my oil change is due and they'll give it a go-over to keep it up to par. Killing time in Park Slope turned out to be fun, too, it's an easy walk up through the avenues.

Robin B.
Jan 2016
5.0
Yes, I recommend this pro
unknown

Emily V.
Jan 2016
5.0
Yes, I recommend this pro
unknown

John B.
Jan 2016
5.0
Yes, I recommend this pro
.

Anthony D.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Rose H.
Dec 2015
5.0
Yes, I recommend this pro
$1,000
unknown

Florin D.
Nov 2015
5.0
Yes, I recommend this pro
$1,200
unknown

Mary B.
Nov 2015
5.0
Yes, I recommend this pro
$100
unknown

Antony S.
Oct 2015
5.0
Yes, I recommend this pro
$140
Fine- no problems. I have been bringing my cars to Superior Care and it's predecessor, Pro Care, for about 20 years now and I would like to say that I've always been happy with the quality of their work. They're professional, efficient, cooperative and friendly and I would recommend them highly to anyone looking for a reliable car maintenance service. Frank and Charlie and the staff have always gone out of their way to let me know what I should do to keep my cars in good shape! 


Amatullah Z.
Sep 2015
1.0
unknown
Response from Superior Care Auto Center, Inc.

"Hi [Member name removed], I apologize for my delayed response. After we received your review, I reached out to Angie's List to check and make sure if this was correct, as it made no sense to us. We have no record of you ever sending us any messages via Angie's List, no record of any e-mails sent from an [Member name removed], and if you had left us a message on our answering machine, we would have returned your call the following business day, so we're not sure why you would have expected us to get in contact with you, as we are mechanics, not psychics. There are two other automotive-relative businesses in Brooklyn whose names also begin with "Superior." Are you sure you reached out to us? Perhaps you reached out to one of them. We do have an option to request an appointment via our website. Every once in a while we'll receive a call from a customer asking if we received their website appointment request from the previous day, and we haven't. This happens very, very rarely though (a few times in the many years our website has been up), and most people have enough common sense that if we haven't responded in one business day to follow up with a phone call to schedule an appointment. Many times technology (e.g. being able to send an appointment request online) can be more convenient than the old-fashioned way, however it's not always foolproof. In the future, if we, or any other business, do not reply to you within one business day, I would NOT recommend that you go online and give them a failing grade, but WOULD instead recommend trying to reaching out once more in another way (i.e. picking up the phone and making a call during business hours). I sincerely hope you will remember this advice in the future, for the sake of any other business you’re hoping will call you up out of the blue. Thanks, Megan Walsh Office Manager for Superior Care Auto Center 120 19th Street Brooklyn, NY 11232 Ph: (718) 768-0622, (718) 965-780 Fax: (718) 788-6357 Website: www.SuperiorCareAuto.com Hours: Monday to Friday, 7:30AM to 5:30PM"


John M.
Aug 2015
5.0
Yes, I recommend this pro
$118
I was given an appointment; the car was taken in right on time.  The estimated time was 90 minutes and it was completed by then.  It was a thorough once-over of all the car's systems, including a Car Fax, which convinced me to go through with the purchase of the vehicle.  Frank was good-natured and informative, as was Megan and the rest of the staff.

John B.
Aug 2015
5.0
Yes, I recommend this pro
$250
unknown

David G.
Jul 2015
5.0
Yes, I recommend this pro
$65
The work was done well and promptly. Superior Care was honest about they're evaluation. We will definitely go back.

Mark G.
Jun 2015
5.0
Yes, I recommend this pro
$175
They took my car in. Told me what the problem may be, asked me about prior work I had had done and what it would probably cost. The car was ready when promised and for the amount they said it would cost.

Evan B.
Jun 2015
5.0
Yes, I recommend this pro
$248
Frank and his team did a masterful job repairing a longstanding noise in my 2000 Nissan Maxima, which was misdiagnosed by our regular auto mechanic. Superior Auto Care is one of the most professional, honest and trustworthy auto repair companies in Brooklyn, New York. The prices are fair and the quality of the work is unparalleled. Frank is an affable guy, who explains all the details of the repair, including possible reasons why the issues occurred and his methodologies for remediation.  Implicit trust is rarely given these days, but I can say that I implicitly trust Frank for the masterful service and expedient resolution of the annoying noise problem in my car.  Superior is an asset to the auto care community, and I will be using their services indefinitely. I have nothing my praise for the quality of the work I received from Superior. Thank you for a wonderful experience, Frank!

Adam G.
Jun 2015
5.0
Yes, I recommend this pro
unknown

Laura M.
May 2015
5.0
Yes, I recommend this pro
$1,700
unknown

Michelle D.
Mar 2015
5.0
Yes, I recommend this pro
$120
Always professional, provide details and get approval before doing the work, will let you know what is critical and what can wait to do. Car always runs better when I leave there.

ALLEN J.
Feb 2015
5.0
Yes, I recommend this pro
$400
I had a long standing problem with a soft sinking brake pedal. i'd had the master cylinder replaced in New Orleans which seemed to correct the problem but it returned.
Superior gave me a probable diagnosis involving rebuilding or replacing brake pistons and estimate. I OKd the repair. They were able to clean and rebuild brake assembly on 3 wheels and replace the remaining caliper assembly. The brake problem was solved satisfactorily.

Jessica B.
Jan 2015
5.0
Yes, I recommend this pro
I have used them for a very long time. They do what they say they are going to do. They are extremely nice. They remind me over the phone even though sometimes I ignore them and they are very competent.

Anthony D.
Oct 2014
5.0
Yes, I recommend this pro
$2,300
Excellent service. Frank and the crew at SuperiorCareAuto always provide complete transparency before starting any work (actually showing you why repairs are needed). I've been with them for nearly 10 years and they are the best.

Tom H.
Sep 2014
4.0
Yes, I recommend this pro
$1,000
unknown

Douglas B.
Aug 2014
5.0
Yes, I recommend this pro
$350
It's sometimes difficult to face the reality that it costs money to keep a car on the road and in good condition. We have a 10-year old Honda Element which we've been servicing at Superior Care for quite a few years now.  I found them on Angie's List after being "ripped" off by the dealership. They are excellent at what they do. They are honest. (You really don't need to fix that now. Let's wait and see. It's safe and we can fix it further on down the road. But it has to be fixed at some point.) Professional (You can do it one of two ways OR I'd suggest doing it this way. This particular car uses a blah-blah-blah part but we can also use a blah-blah part. It's just as efficient.) And responsive (Bring it down now.) I trust them. And, yes, it can get expensive sometimes but I do think that when they say "it's fixed", it IS fixed.  I highly recommend these guys....and there's always a place to park! Lost But Now I'm Found
Showing 1-25 of 81

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Superior Care Auto Center, Inc. is currently rated 4.9 overall out of 5.
Superior Care Auto Center, Inc. accepts the following forms of payment: CreditCard
No, Superior Care Auto Center, Inc. does not offer free project estimates.
No, Superior Care Auto Center, Inc. does not offer eco-friendly accreditations.
No, Superior Care Auto Center, Inc. does not offer a senior discount.
No, Superior Care Auto Center, Inc. does not offer emergency services.
No, Superior Care Auto Center, Inc. does not offer warranties.

Contact Information

120 19th Street, Brooklyn, NY 11232

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