SERVUE APPLIANCE CO

The guy literally showed up and told me my freezer door was ajar and charged me $200. He promised this was the cause and said if it returned, he'd be back. Well, it returned immediately and he never returned my calls.

unknown

They did a great job. They guy worked are and knew his stuff.

My refrigerator door was not closing, and Servue came out at 7pm to fix it. What followed were serveral days of complications - none caused by Servue- and they came back/called every day until it was fixed- no extra charge! They even came up with cretive, free solutions.  Cannot recommend highly enough- will definitely use again for all my appliance repair needs.

unknown

It took a few phone calls to get him to come, and I was getting a little frustrated. He was not totally responsible for my frustation because he tried to reach me the day he was coming, but my phone was not working. When I finally reached him he agreed to call me later, but didn't. However, today he came by right after I called him.

He was very professional and friendly. He got to work immediately. He found the problem and was able to fix it. It is rare when a service is completed in the same visit. He also took care of another issue my burners were havin.

Overall, it was a pleasant experience.

It was a quick visit, my repairman was knowledgable, funny and helpful.

It was a royal pain. I first called to get an estimate. He twice promised to come within a four-hour window, so I waited home for him with my toddler, who just wanted to go outside and accordingly was very fussy. Both times the guy failed to show up. On both occasions I called him repeatedly, but nobody ever answered and I could only leave messages. When he finally called me back (both times, he called the day after he was supposed to have showed up), he told me he'd gotten hung up on other jobs, but never apologized for not showing up or calling to tell me he couldn't make it. On the third promised visit he finally showed up and told me I needed a new knob and he'd order it and would call me within a day or two when it came in. He didn't call. After about a week I called him and he told me it had come in and he'd drop it off the next day and again gave me a window of about four hours when he'd come. He again failed to show up. We rescheduled and the same thing happened. Both times I called him repeatedly and didn't get through so had to leave messages. He finally dropped the knob off about 7:30 pm on a day he'd promised to come at noon. He told me that because of my trouble he wouldn't charge me more than the $60 he'd charged for the initial house call to give me an estimate. I can't imagine this knob cost anything close to $60 anyway. I'd never use this guy again.

THEY DID A VERY GOOD JOB. THEY FOUND THE PROBLEM AND LET ME KNOW THAT THEY WOULDN'T BE ABLE TO FIX IT. THEY DID TRY HARD BUT WITH NO LUCK. THEY WERE VERY PROFESSIONAL AND EASY TO WORK WITH THOUGH. I AM SATISFIED WITH THEIR SERVICES.

I THOUGHT THEY DID A GOOD JOB. THEY WERE QUICK TO RESPOND AND FINISHED THE JOB QUICKLY. THE PRICE WAS A LITTLE HIGH, BUT THE MONEY WAS WORTH IT. THE GUY WAS VERY PROFESSIONAL AND CLEAN.

I WAS VERY HAPPY WITH THE SERVICES THAT WERE PROVIDED TO ME BY SERVUE APPLIANCE. IT WAS THE FIRST TIME THAT I HAD USED THEM AND I WAS VERY SATISFIED. I WOULD HIGHLY RECOMMEND THEM.