Safelite AutoGlass

Auto Glass, Windows, Auto Service

About us

Do you have glass damage? For windshield repair and replacement in the Brooklyn area, turn to Safelite AutoGlass. Those in central Brooklyn or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 8672 18th Ave, Safelite AutoGlass Brooklyn repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantageâ„¢ today. Additional DBAs - Alliance Claims Solutions Inc, Arnie's Auto Glass Center, Auto Glass Center Inc, Auto Glass Specialists. See BBB for Additional DBAs.

Business highlights

78 years of trusted experience

Services we offer

Auto Glass Installation and Repair,Vehicle Glass Repair & Replacement,Windshield Chip Repair,Windshield Crack Repair,Windshield Repair,Windshield Wiper Replacement,Same-Day Service,Insurance Paperwork & Processing


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.850 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 50 reviews

Paul S.
06/2017
5.0
auto glass
  + -1 more
They offered to come here but I drove the vehicle to them. I had bad luck with another company that came to me to replace the window in the far past. My window was leaking after they fixed it. So this time I took it to Safelite. They have different equipment. I did not pay for it because the insurance covered it. They have coffee and some cakes in the waiting room.
Description of Work: They replaced the window in the auto.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David D.
03/2017
4.0
auto glass
  + -1 more
had to go back a 2nd time. When I showed up for first appointment they didn't have my glass
Description of Work: windshield replacement

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Safelite AutoGlass
We'd like to apologize for any inconvenience that this may have caused you. Your feedback is appreciated and we will be happy to pass this along for you. Thank you for choosing Safelite AutoGlass.

Susan F.
04/2016
5.0
auto repair, auto glass
  + 0 more
unknown
Description of Work: Technician replaced the entire front windshield on my 10-year-old Jeep Grand Cherokee. He did a fine job. He was prompt and diligent -- he ran into difficulty removing the old windshield -- but he resolved the problem and completed the job in my driveway within about an hour. It's been almost one year and I've had no issues with the windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sam F.
04/2016
5.0
auto repair, auto glass
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Darren S.
04/2016
5.0
auto glass, replacement windows
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Rodney C.
04/2016
5.0
auto glass
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Josina R.
04/2016
5.0
auto glass
  + -1 more
unknown
Description of Work: They removed a broken car window and replaced it on the street near my home. They were courteous and helpful, even on one of the coldest days of the year. My only complaint was that they didn't removed all of the glass from the inside of the door, so we hear it when we open and close the door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marlena C.
04/2016
5.0
auto glass
  + -1 more
unknown
Description of Work: replace windshield

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kevin C.
02/2016
5.0
auto glass
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sanford Y.
01/2016
4.0
auto glass
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ralph J.
01/2016
5.0
auto glass
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Bohdan K.
12/2015
3.0
auto glass
  + -1 more
I would have replaced the windshield but the patch is sufficient.
Description of Work: They patched a crack in the windshield.
Rating CategoryRating out of 5
Yes, I recommend this pro

Henry F.
12/2015
4.0
auto glass
  + -1 more
It was very good. The waiting room was very small.
Description of Work: .
Rating CategoryRating out of 5

charles C.
03/2014
5.0
auto glass
  + -1 more
I had a crack in my windshield that I thought could be repaired. My auto insurance suggested, but did not require, using this company. I chose to use it, figuring if the insurer recommended it, there would not be any kind of hassle. The mobile unit responded to my home on Friday, May 31. After examining the spider type crack in the windshield, he advised that the entire windshield needed to be replaced as a repair would be inadequate. I made an appointment for the following Monday for 8 a.m., and took my car to their facility and the windshield was replaced within a reasonable amount of time, less than the two hour estimate. The facility I used was at 7102 Cypress Hills St., Glendale, NY. All was paid for by my auto insurance.
Description of Work: Replaced windshield.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen E.
05/2013
3.0
auto glass
  + -1 more
My rear window on my car was shot out on Sunday afternoon . I called a few places but no one was open. Then I remembered I had joined Angie's list. I checked Angie's list and Safellite was one of the vendors I checked out. They were too expensive so I didn't choose their services.
Description of Work: I contacted Safelite for a quote on a rear window on my car and found them to be very expensive...double the price that I paid a competitor.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0


Valerie M.
12/2012
5.0
auto glass
  + -1 more
During Hurricaine Sandy, a large branch fell on my Chevy Suburban shattering the windshield. I called Safelite on Wednesday and got an appointment for someone to come to the car to do the repair on Friday. The person on the phone was very helpful and sympathetic. When I explained that I could not drive the car to their facility, the fee for a and quot;house calland quot; was waived. The tech did a great job and I feel that I was lucky to get it done that day considering the difficulty getting gas.
Description of Work: The windshield on my 2003 Chevy Suburban was replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$286

Gale J.
02/2012
5.0
auto glass
  + -1 more
I went very well. My daughter was away at school, when her windshield cracked. I called Safelite and they contacted the insurance company, handled all the paperwork, and completed the replacement at the school. They showed up on time, and completed the replacement in a very professional manner.
Description of Work: The windshield on my daughter's 2003 Subaru wagon was cracked and replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janine M.
08/2011
5.0
auto glass
  + -1 more
Safelite Autoglass They are good at what they do. Ask which insurance they work with, if you file outside the claim it might be little more expensive.
Description of Work: Safelite Autoglass We used them a month ago, it was $50. They fixed a scratch pock mark in the windshield.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

JEFFREY H.
07/2011
5.0
auto glass
  + -1 more
Called them in the morning, appointment the same afternoon. They took my SUV in on scheduled time, and repair was doen by the time estimate. It is now over a month later, and no problems with rear windshield. Very simple. Call, and in and out quickly same day. I have no time to waste, and they did not waste any of it.
Description of Work: Replace rear windshield om BMW X5

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mark A.
07/2011
1.0
auto glass
  + -1 more
My car was broken into on 7/2/2011. Because of the holiday weekend, Safelite scheduled us for repair on 7/5/2011. When we arrived at the Brooklyn facility, Safelite had no record of our appointment. The employees blamed it on corporate. We called corporate, and they were incredibly unhelpful and rude. They said our appointment confirmation was actually an estimate confirmation number, but when I made the appointment, the receptionist (from corporate) clearly stated that we had an 11 a.m. appointment at the Brooklyn facility on 7/5/2011.
Description of Work: No service was performed. They failed to keep the appointment they scheduled. Do: Record the name and employment number of any person you deal with for later reference. Expect to be treated badly by the company when you have a complaint. Don't: Expect Safelite to keep their appointments. Expect Safelite to make any effort to fix an problem they created.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Janis B.
02/2011
5.0
auto glass
  + -1 more
It was a very good experience. They were very efficient. It works fine. I would go back. The price was fair. I had to wait for them to come back.
Description of Work: I used Safelite Auto Glass to repair the rubber around my windshield.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$20

George M.
10/2008
5.0
auto glass
  + -1 more
Safelight showed up on time to my house and replaced the windshield within 40 minutes.
Description of Work: Replaced my windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

SARAH D.
02/2007
5.0
auto glass
  + -1 more
Made the appointment online (and received a holiday discount); appointment was confirmed the next day by phone. The repairman arrived exactly on time the next day and the work was done quickly and the result was perfect.
Description of Work: A broken windshield was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MARIA H.
11/2005
5.0
auto glass
  + -1 more
When I called them I wanted an appointment for the same day because the forecast was for rain and I had a hole in my windshield. They were very accommodating and fixed my windshield in one day.
Description of Work: Someone broke my windshield while it was parked on the street and they replaced it for me last week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MILTON V.
10/2005
5.0
replacement windows
  + -1 more
THEY DID A VERY PROFESSIONAL JOB. THE MANAGER WAS FRIENDLY AND SYMPATHETIC TO MY SITUATION. SINCE MY CAR HAD JUST BEEN BROKEN INTO THEY EXPEDITED MY SERVICE AND GAVE ME A FAIR PRICE.
Description of Work: THEY REMOVED THE BROKEN GLASS AND REPLACED IT WITH A NEW GLASS, WHEN MY CAR WAS BROKEN INTO.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1(current)
    • 2

Contact information

8672 18th Ave, Brooklyn, NY 11214

safelite.com/angie

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Glass,
Windows,
Auto Service

FAQ

Safelite AutoGlass is currently rated 4.9 overall out of 5.
Safelite AutoGlass accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Safelite AutoGlass does not offer free project estimates.
No, Safelite AutoGlass does not offer eco-friendly accreditations.
No, Safelite AutoGlass does not offer a senior discount.
No, Safelite AutoGlass does not offer emergency services.
No, Safelite AutoGlass does not offer warranties.
Safelite AutoGlass offers the following services: Auto Glass Installation and Repair,Vehicle Glass Repair & Replacement,Windshield Chip Repair,Windshield Crack Repair,Windshield Repair,Windshield Wiper Replacement,Same-Day Service,Insurance Paperwork & Processing

Contact information

8672 18th Ave, Brooklyn, NY 11214

safelite.com/angie