Roofmaster NYC Inc

Replacing a roof is a big undertaking, and comes at a big price. We were stressed about having to replace ours, and Mike at Roofmaster really, really put us at ease. It's important to mention that we'd met with other roofers and even contracted with one, but they ghosted us and blew off the project all together. When Mike came to first meet with us, he was friendly and cordial but super-direct and straight with us. He explained everything that would go into our project. He made everything so clear that instead of dread we began to be excited to have our roof replaced. Not only the roof, but they were replacing our (inappropriately small) gutters and replacing the skylights in our kids' rooms. All of this was going on, by the way, while we were having major service performed on our split A/C system, including temporarily relocating the condenser from the roof while Mike's team was working. The day work was to begin, Mike and his assistant got everything staged and ready to go. Mike also met with the A/C team to coordinate their work, which we really appreciated. The next day, a team of 7 guys were here precisely on time and attacked the work. In two days, the entire roof was done and it's brilliant. We've had a couple terrific storms since then and the thing appears to be bullet-proof. Throughout it all, Mike's team was courteous and professional and Mike checked in with us and kept us up to date on the work. I heartily recommend Roofmaster. If you need your roof repaired or replaced, Mike's your guy.

The are not the cheapest option, but the experience was excellent. Mike was straightforward, kept a good schedule, managed my expectations very well. He runs a tight ship, work was good, maintained clean premise conditions. Professional headache free contractor.

Flat roof repair

Pretty terrible, our roof is now leaking worse than it was before Mike worked on it. Mike came and gave us a recommendation on how to fix our roof, which had been leaking occasionally when it rains. We paid him to do the agreed work and he did, but now the roof is leaking every single time it rains (previously, it was only sometimes) and the amount of water that comes in is more. We've had to tear out a portion of the ceiling because so much water was coming in. We asked him to come back and fix it, but he is asserting that it's not his roofing work that is causing the leak. I don't know what else it could have been, he was the only person who made any changes up there. This has been very upsetting and Mike has not taken any responsibility for making the problem worse. He told us that the leaking is because our house is badly constructed (it's a new renovation) and that it's our fault because we took the "cheapest option" that he offered (which was $3,500 - not cheap in my opinion). This was both insulting as well disheartening to say the least. We are now left to try and troubleshoot it on our own, since we already paid him in full for the job. We can't help but feel totally taken advantage of, and we are still struggling to fix and patch the problem on our own. We are currently still living with two buckets in our front room and the ceiling ripped open, a month later. This has been particularly difficult since the job we paid Mike to do wasn't cheap, during a time when money is tight. It's all very disappointing. He seemed like a really nice, honest and reasonable guy before we hired him, which is why we picked him.

Mike was great! He came over did the work, fixed the leak in a timely fashion and it looks fantastic.

Mike is excellent: professional, prompt, expert. Our first place in the neighborhood needed a fairly substantial repair, which he diagnosed and performed perfectly. Years later, we moved and needed work a few times on our new home's flat roof and gutters. Again, always reliable and effective. I cannot recommend Mike more highly, and we trust him completely.

Neighbors were not disturbed. Quality of the work is good but it has only been 6 months. The work I did is supposed to last 15-20 years. He also replaced a skylight and hatch and put in new boot casings for the hvac cables and installed a new copper gutter. In the aggregate (working around suboptimal weather) I would say the complete work took 2 weeks. I wanted the job done right with as little tension as possible with my contractor and my experience with Mike was just that. Roofmaster was my most expensive solution bid, but the experience was without drama. And that is worth a lot!

Went great. Mike is super reliable, honest, and capable.

Perfectly.

Roofmaster NYC is amazing! Mike, the owner, is friendly, prompt, reliable and only does high quality work he can stand behind. His team was courteous, clean, respectful and hardworking. The scope of my job was large and some other reputable roofers were unable to even provide estimates, primarily because the oversize skylight (60 sq feet +) required special construction to be adequately supported. Mike didn't bat an eyelash at the size and got me a quote within minutes. I knew right then that he was the right guy for the job. Not the cheapest quote of them all but the quality of the work is far superior and the pleasantness of the experience was well worth the cost. Plus he stands behind his work with a guarantee that far surpasses what other people offered, and was even willing to put in a clause saying that the guarantee remains in effect if ownership changes. His team was so great I wished they could do ALL the work that my building needs! But they specialize for a reason, and it shows. Roofmaster NYC is the best, hands down.

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Smoothly and Quickly. Mike was great to work with. I will definitely keep him in mind for the near future!

Went great! Mike is very responsive, professional, and knows his stuff. He gave us many options and talked us through the pros and cons of each. This is our third time working with Mike across two properties in the last 8 years, and we are very, very lucky to have found him.

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Mike was extremely patient with us (three unit owners in my building wanted to do hatch replacements, so there was a lot of back-and-forth coordinating on our end to get all the required condo docs and board approval in order)...once we got our act together, everything was very smooth - just a few days between giving Mike our deposits, him ordering the new hatches, and installing all three. His crew was fast and unobtrusive, and left no trace of dust or any other debris when they left. We've had some decent precipitation since the hatches were installed, and there have been zero issues with drafts or any kind of moisture infiltration. It's also well worth mentioning that I met with three different contractors to get bids on the job, and Mike's quote was quite reasonable in comparison with the other two. (It wasn't the lowest, but it was well under the highest, which I thought was totally exorbitant.) I liked Mike personally - he struck me as a very reasonable, laid-back guy who knows his stuff and speaks his mind. I wouldn't hesitate to work with him again, and I would recommend Roofmaster to anyone in need of similar services.

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Having used Roofmaster before, I knew I could count on Mike to get the job done. A handyman and another roofer had failed to stop a leak that was damaging the ceiling below. Granted it was not readily apparent where the leak was coming from. Mike assessed that it was most likely from the hatch or the skylight which were next to each other. The first action was to replace the hatch, which was not very functional and needed replacing. Unfortunately, this did not stop the leak. Mike then spent hours on the roof with a hose testing for the leak, finally determining that it was coming from the old skylight. He and his men then installed a new skylight, and the roof has not leaked since.
I also had noticed that the drainpipe was clogged. Mike and his guys replaced the old pipe, finding a beer can and brown glass bottle inside the pipe!
Throughout, Mike and his men were prompt, neat, courteous and efficient.

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The name says it all, Mike is truly a roof master. 
When I hire someone I ideally want to find someone who both extremely knowledgable about their field and is truly passionate about it. When you meet Mike and ask a few simple questions you will quickly realize he fits this bill perfectly when it comes to roofing.
After signing the contract Mike made some emergency repairs straight away and the full work began after approx 6 weeks.  Mike kept me updated on the expected start date which could not be fully controlled due to the weather.
Mike's workers were also very professional, easy to communicate with (I've used a dozen contractors in NYC and that's a first) and very respectful in our home. 
Overall a very painless experience from start to finish and I am very happy with my new roof.  Hopefully Mike is still doing roofs in 20 years when I need it replaced.

He could have tried to sell me a new roof and he didn’t. He did a really good job. He was easy to work with.  I was very impresed with him. I have recommended him to others.

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In the planning phase, Mike offered advice on both materials and the installation of a green roof with rubber decking which included a fence for safety reasons.  Mike has a dealer he works with for the green roofing supplies so this was very easy and he was happy to order rubber tiles from the vendor we found who only sells wholesale and he manufactured the fence himself I believe.  When it came time for the install it went very quickly and smoothly with no complaints from neighbors about noise or mess.  The whole project was installed in a few days including planting hundreds of starter plants.  The finished product looks stunning and gets loads of complements from everyone who sees it.  I would highly recommend Roofmaster to anyone considering installing a green roof.