Reliable Service NYC logoApproved Pro
Approved Pro

Reliable Service NYC

4.9(
14
)
Thermostat Installation and Replacement, Thermostat Service,

About us

Welcome to Reliable Service NYC! We take pride in the quality of work and customer satisfaction that we give each and every customer! We are known to pay exquisite attention to detail while making customer satisfaction our top priority. Call us today to learn more about how we can help you!

Services we offer

AC Service , Heating Service , Refrigeration Service , Ventilation Service

Accepted Payment Methods

  • CreditCard
Reviews
4.914 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%
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Filter reviews by service

Showing 1-14 of 14 reviews
Jaclyn C.
Jun 2025
5.0
Thermostat Installation and Replacement
Gregory got in touch right away, very professional and reliable and was able to come by the next day.
Jerrold S.
Oct 2024
5.0
Yes, I recommend this pro
Gregory came early and was able to bleed the radiator zone valve line. Was able to get heat. He checked not just in the bedroom but our living room as well and it was working in all areas. He left the work area clean. Would recommend him and use him again.
Response from Reliable Service NYC

"Thank you for your review, Jerrold! If you need help in the future, just let us know."

Gregory C.
Oct 2024
5.0
Yes, I recommend this pro
Grigory was professional and experienced and quickly diagnosed the problem. He went out of his way to find the part I needed and fixed my boiler issues! Thank you Grigory, I have heat now! Excellent work!
Response from Reliable Service NYC

"Thanks for the review, Gregory. I'll be happy to help in the future."

Herb L.
Oct 2024
5.0
Thermostat Service
Yes, I recommend this pro
Gregory was wonderful. He was able to respond within an hour of my phone call. He diagnosed the problem with my thermostat quickly and got it done. It was fun talking with him. Highly recommend him.
Response from Reliable Service NYC

"Thanks for the review, Herb. I was glad to help you and your wife, very friendly and kind people."

RONALD B.
Oct 2024
4.5
Thermostat Installation and Replacement
Yes, I recommend this pro
Great customer service
Response from Reliable Service NYC

"Thank you for your review, Ronald. It was a pleasure working for you."

Patricia J.
Oct 2024
4.0
Yes, I recommend this pro
quite satis
Response from Reliable Service NYC

"Thank you for your review, Patricia. If you want to install an air conditioner in the future, please contact us."

Janer D.
Sep 2024
5.0
Yes, I recommend this pro
Reasonable pricing for parts and labor
Response from Reliable Service NYC

"Thank you for your review, Janer. If you need help with air conditioning or plumbing, feel free to contact us."

FRANK M.
Sep 2024
5.0
Yes, I recommend this pro
Very well job well done
Response from Reliable Service NYC

"Thank you for your review, Frank. If you need help with air conditioning or heating feel free to contact us."

Mark G.
Sep 2024
5.0
Yes, I recommend this pro
There is no category for Dryer Vent cleaning but that's what Gregory Did. He was very courteous and did a great, thorough job.
Alex W.
Aug 2024
5.0
Yes, I recommend this pro
I recently had my boiler serviced by Reliable service NYC, and I couldnâ t be more satisfied with the experience. From the initial contact to the completion of the repair, everything was handled professionally and efficiently.The technician arrived on time, fully equipped, and ready to diagnose the issue. His quickly identified the problem with the boiler, explained it clearly, and provided a straightforward solution. The repair was done swiftly, and my home was warm again within a couple of hours. I highly recommend Reliable service NYC for any boiler repair needs. They are reliable, professional, and provide great value for their services. My boiler is running better than ever, and I have peace of mind knowing that it was fixed by experts.
Maksim N.
Aug 2024
5.0
Yes, I recommend this pro
Recently, I needed to replace the AC condenser unit, and I turned to Reliable Service NYC. I was very pleased with the quality of the work done. The technician arrived on time, diagnosed the issue, and quickly replaced the faulty unit. All the work was done professionally and neatly. After the replacement, the air conditioner works perfectly, and I can enjoy the cool air in my home again. I have an Irish Setter named Ginger at home, who is usually very cautious with strangers. However, with Grigory, it was different. Ginger immediately showed interest in him and stayed by his side throughout the work. This was surprising, as Ginger rarely warms up to new people so quickly. If my Ginger trusted Grigory, I highly recommend his services to you as well.
Response from Reliable Service NYC

"Thank you for your feedback Maxim. If you and Ginger have problems with heat, we will be happy to help you."

Galina S.
Aug 2024
5.0
Yes, I recommend this pro
I have a 10-year-old gas furnace, and when the cold weather started, I noticed that the heat wasn't coming through the registers. I was worried that I might need to replace the entire system, but a friend recommended Gregory to me. He came over and fixed my furnace, and now it works as well as it did before. We also arranged for him to replace my old gas water heater. I definitely recommend Gregory for the best and most reliable service in the market.
Response from Reliable Service NYC

"Thank you for your feedback Galina. It was our pleasure to assist you in your beautiful home in New York. I hope that someday we will open a branch in Florida and will be able to help you there too."

Anastasiia H.
Aug 2024
5.0
Yes, I recommend this pro
Greg was great! He fixed my 7 year old ductless AC that was leaking and had cooling issues. He is very professional, efficient and knowledgeable. He was able to fix my AC issues when another company was telling me the whole system needed to be replaced. Highly recommend!
Response from Reliable Service NYC

"Thank you for your feedback Anastasiia. We are not a trading company. Of course, new equipment is always better, but if we can fix the existing one, why not?"

Lydia L.
Aug 2024
5.0
Google Review
Great experience… I called and Grigorio was able to go on the same day… very professional and a very good job. Highly recommend.
Response from Reliable Service NYC

"Thank you, Lydia! We will also be happy to help your friends and neighbors with their boiler or AC repairs."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Reliable Service NYC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Reliable Service NYC accepts the following forms of payment: CreditCard
No, Reliable Service NYC does not offer free project estimates.
No, Reliable Service NYC does not offer eco-friendly accreditations.
No, Reliable Service NYC does not offer a senior discount.
No, Reliable Service NYC does not offer emergency services.
No, Reliable Service NYC does not offer warranties.

Contact Information

2502 East 19th St unit 4G, Brooklyn, NY 11235

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
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