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Neva Home Cleaning

About us

Neva Home Cleaning founded in 2015. We are a friendly team, working for you. We are here to respond your needs and earn your appreciation. We offer hourly rate pricing for home cleaning services based on the size and condition of the apartment or house. We work hard and diligently to provide a great service, and make you feel comfortable. In our Promotional Plan every customer will find his/her own special offer. Visit our website www.nevahomecleaning.com for more details.

Business highlights

Emergency services offered
10 years of experience

Services we offer

BASIC CLEANING is carried out to maintain cleanliness and freshness. It should be performed at least weekly, especially in families where there are children and pets. DEEP CLEANING should be done when you need to clean up the rooms, that was not cleaned and no one lived there for a long time. Deep cleaning is quite laborious and time consuming process. MOVE IN / OUT cleaning includes every routine of basic and deep cleaning. We'll thoroughly clean your place from top to bottom.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%
Showing 1-5 of 5 reviews
Sam R.
Sep 2021
1.0
$500
Very poorly. We purchased their "move in" package to have them clean the house we were moving into before we got there. My wife showed up the morning of the move, and essentially none of the floors, counters, or shelves had been cleaned. My wife had to run out and buy a bunch of cleaning supplies (ours were in the moving truck) and race against the clock to clean the apartment before the movers arrived. When we contacted the owner to express our dissatisfaction and to find out what happened, she immediately deflected responsibility ("why didn't you go look at the space sooner") and essentially accused us of lying about the lack of cleaning that had been done ("I heard a vacuum cleaner running when I was on the phone with one of my workers"), although, after we sent her some pictures (attached), she seemed to walk back her confidence in the team she had sent. When we asked her to send someone right away, she sent someone who showed up without any cleaning supplies. So my wife handed over the supplies she had just bought, and then ran out to buy even more. Unfortunately, the movers showed up and needed to start unloading before the house could be totally cleaned. We asked for a full refund, noting that we had to go out of pocket to buy cleaning supplies to fix their mistake. She refunded us less than half of what we paid.

Lisa P.
Sep 2020
5.0
Yes, I recommend this pro
$120
They are an excellent company. Punctual and responsive and their cleaning staff is the best I've ever had.

Heather B.
Dec 2019
5.0
Yes, I recommend this pro
$200
Yesterday was my third biweekly appointment with Neva Home Cleaning, and I am so happy with the service I have received so far. Sveta has worked each time, and has been thorough, considerate, careful, conscientious - she has been superb. I am a picky customer, and have several cats, and have been bowled over by how deep Sveta goes - not one smudge or paw print remains by the time she leaves. Making appointments has been very easy on the website. I had questions my first time, and the owner is very responsive and helpful. I have no hesitation recommending Neva Home Cleaning, and look forward to using this service for the long term.

Kathy W.
Jul 2017
5.0
Yes, I recommend this pro
$157
Very good! It was the cleanest the place had ever been. Aruna was thorough and trustworthy. I was running late so I asked her to keep folding and organizing.
Response from Neva Home Cleaning
"Hello, Thank you very much for an amazing review. It's very important to us. Thanks for doing business with us."

Veronica C.
Apr 2017
5.0
Yes, I recommend this pro
$71
IT WENT WELL. I WAS AWAY AND DIDN'T' HAVE THE TIME TO MEET MILA.  SHE WAS VERY RESPONSIVE & PROFESSIONAL. I APPRECIATED HER RECOMMENDATIONS ON HOW TO IMPROVE MY CLEANING!
Response from Neva Home Cleaning
"Thank you very much, [Member Name Removed], for your A grade review. We appreciate your business with us!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Neva Home Cleaning is currently rated 4.2 overall out of 5.

Neva Home Cleaning accepts the following forms of payment: CreditCard

Yes, Neva Home Cleaning offers free project estimates.

No, Neva Home Cleaning does not offer eco-friendly accreditations.

No, Neva Home Cleaning does not offer a senior discount.

Yes, Neva Home Cleaning offers emergency services.

No, Neva Home Cleaning does not offer warranties.