M&D Locks and Keys

unknown

I thought I had a security issue and was very concerned. I called and William came within an hour. He took the time to explain the problems with my locks. I chose to have high security multi locks installed. While I found it pricey I chose to go high end and got what I paid for. After installing William took the time to make sure I could lock and unlock the new locks correctly. I am pleased and feel better about my home security.

I was accidentally locked out of my bathroom that morning.    
Everything went very well with M&D when I called for their help.  The customer rep who answered the telephone had great customer service skills.  M&D were quick to respond and they managed my expectations around the locksmith's time of arrival.  M&D sent a very competent worker named Daniel who assessed the situation and described all my options and prices before moving forward.  Of course, I would have liked the total price to be lower but the locksmith was so professional that I decided to replace other old/missing locks in the house as well.  
Daniel went back to the store, collected the additional door knobs and locks and returned to complete the rest of the job. He moved quickly and efficiently and was very pleasant to interact with.  In addition, he gave me quick tutorials on a couple of the new locks.  I was very pleased to have so much work done after having postponing the lock changes for so long.  M&D turned my bathroom lock-out accident into a positive experience! 

unknown

Very well. On time and quick services. Technician was polite & professional.