Main Man Water Main & Sewer Service
About us
Main Man Water Main & Sewer Repair has been proudly serving Brooklyn, Queens, Manhattan, and the Bronx since 1981. As a family-owned business, we treat every customer like part of our own, providing reliable, high-quality service with a personal touch. No project is too big or small, and we’re available 24/7 to answer any questions or address concerns. With decades of experience, we’ve built a reputation for professionalism and craftsmanship that our customers can count on. Reach out to Main Man today for all your water main and sewer needs – we’re here to help!
Business highlights
Services we offer
Floor & Yard Drains Roof Drains & Leader Lines – Service, Repair & Replacement Sewer & Drain Camera Inspection, Water Main & Sewer Repair Specialist Water Meters Installed Water Main Valve Replacement Underground Drainage Sewer Main House Traps
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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89% | ||
11% | ||
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Before beginning the job he stuck a camera into the main line to verify the problem and included this in the price. Other plumbers wanted to charge additional money for the camera scoping. When the pipe section was replaced and before burying the line he put the camera in the main pipe again and found that he needed to excavate another several feet and replace that also. He included that in the original price and once again put the camera in the line to verify the pitch was correct and that there was no back pitch. Once everything was sloped properly and flowing to my satisfaction the pipes were buried. Since this was my garage and a car would be parked on this area I requested rebar be used to reinforce the new cement which he gladly provided. Very satisfied with the job and he gave a 5 year written guarantee. Very pleasant, patient, accommodating contractor. I would not hesitate using him again.
About 4pm on 12/21/15, I called their number.
The person that answered sounded drunk and was very rude.
Based on reviews by others here, I was very surprised.
"Sorry.. We did not see your email.. Maybe it went to my spam box??? We are definitely not DRUNK and may be rude to people who are NASTY.. Miscommunication??? Sorry again & Happy New Year!!!"
"F ????? No work performed.. ???"
"Thank you for the review.. But, I do not clean sewers.. You have the wrong plumbing company."
If it was only Scott, we would have given him an A in Professionalism but we had to give a "C = Fair" because one of his workers used the disconnected toilet in the basement which meant it had no where to go but stay in the toilet. They also forgot to put a cap on the pipe that lead to the outside but in Scotts defence, when he was told about it, he came back the next day and took care of both, the mess in the toilet and the cap. I was also concerned that something may have been wrong (which it wasn't) and he came back, pulled up a part of the floor again to check my concern and put my worries at ease.
The Quality was very good, (B = Good). The reason I did not put (A = Excellent) was only because the way the floor was put back down was a little messy but they did some extra work which we really appreciate. I would have given it an A- or B+ if I could.
Overall, we do not regret hiring Scott and we would hire him again if we have a similar job. We do recommend him.
Arrive at location to defrost a frozen water line and demanded payment in full from tenants before doing work or examining the problem. Very bad attitude. I did not use their service and would not recommend them to anyone.
"ARE YOU A REAL PERSON???? YOU DID NOT USE MY SERVICE.. HOW CAN I GET AN "F"??? MAYBE YOU HAVE THE WRONG PLUMBER????"
"Sorry for being 30 minutes late.. Good luck with the house."
"You called me with a problem that is not in my field of work.. Sorry I couldn't help you."
Licensing
State Contractor License Requirements
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