Work was started and mostly completed in the time frame they told us to expect. But they left us with no fittings at all. We had to wait several weeks (and call them several times) for them to schedule a return date to complete the work, and they did return, but with several asked-for pieces missing. (We sent them our selections for everything at the beginning of the job - why did we have to continually repeat what we wanted?) One of the towel bars they did install came loose the next day. The shower body is not functioning correctly, and the tub was not installed properly. We have gotten no response from them regarding a full completion date. Would not recommend them to others.
Description of Work: Contracted with this company to perform a bathroom and kitchen island renovation. The job included demolition of the existing bathroom, building a storage closet, retiling the walls and floors and installing all new fixtures and fittings. The kitchen island was rebuilt to provide more cabinet space and a lower work surface.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$15,000
Nancy C.
11/2008
5.0
remodeling
+ -1 more
I'm still in process with working with them. Everything is going as planed and their communication is very good.
Description of Work: They are renovating a store for us.
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Service Categories
Kitchen and Bath Remodeling,
General Remodeling
FAQ
JNM Improvements is currently rated 2.5 overall out of 5.
No, JNM Improvements does not offer free project estimates.
No, JNM Improvements does not offer eco-friendly accreditations.
No, JNM Improvements does not offer a senior discount.
No, JNM Improvements does not offer emergency services.