HANDY UMA LLC

I hired Handy UMA LLC through Angi to remodel my single-car garage in Queens, NY, into a small studio space. We signed a written agreement for a four-week project timeline. However, I had to terminate the contractor approximately a week and a half into the job due to his lack of professionalism, failure to meet safety and workmanship standards, and breach of contract. Summary of Issues and Breach of Contract 1. Failure to Install Insulation (Despite Purchasing Materials): The contractor instructed me to purchase insulation and other related materials for the studio build-out. However, upon inspecting his work, I discovered that no insulation had been installed in the walls or corners of the structure. This omission completely undermines the functionality of the studio space, as it cannot retain heat or provide basic temperature control. At no point did the contractor disclose that he was not installing insulation, even though I had already purchased it at his request. 2. Electrical Work Not Completed or Connected: The contractor claimed he would install electrical outlets and switches as part of the remodel. In reality, none of the electrical wiring was connected. The single light switch he installed was merely decorative a dummy switch with no electrical box or wiring behind it. This represents not only unfinished work but also a serious safety hazard and misrepresentation of progress. 3. Improper and Unsafe Bathroom Installation: The contractor began tiling the shower area even though there was no plumbing or piping installed for the shower lines. I had explicitly told him I would hire another professional to handle the shower plumbing, yet instead of waiting, he began covering the walls with tile, making it impossible to install the pipes properly later. This shows a complete disregard for construction logic and basic sequencing. 4. Unprofessional Conduct and Attendance Issues: The agreed-upon work schedule was Monday through Friday, 9 AM to 5 PM. However, the contractor frequently arrived late, left early, and sometimes did not show up at all. He typically worked only two to three days per week, far short of the agreed schedule. He also smoked inside the garage despite being told not to, which was both unprofessional and unsafe. 5. Unnecessary Material Expenses and Poor Planning: Instead of purchasing materials locally, the contractor traveled from Queens to Brooklyn to buy supplies and then charged me additional delivery fees to transport them back. This was unnecessary and wasteful, given that there are Home Depot and Lowe s locations within ten minutes of my home. It was clear he did not plan efficiently or have the proper tools and materials to complete the job. 6. Substandard Work and Deceptive Practices: When I realized the quality issues and decided to remove his work, I discovered that much of what he had done was purely cosmetic constructed to appear finished on the surface but incomplete underneath. There was no insulation, no wiring, and no functional plumbing. The work was deceptive and unsafe, and not in accordance with basic building practices or code requirements.

Although the wait time was longer than anticipated, the extended work schedule (convenient for my busy life) along with the exceptional quality of work more than compensated for it. Ensuring my comfort throughout the entire visit, the level of expertise, professionalism. . . friendliness is what all businesses should strive for.

Like I said, I sanded my own floor and it took me about five weeks to complete the foyer, the living room and the dining room area so at this point, he didn't even need to send it so he picked up the urethane and that's when everything went downhill from that point if he didn't know how to apply it he shouldn't have done it because I'm telling you that was hard work for me, but I had so much pride and dignity. I was so proud of myself next step he applied it on and then he went on a break and he came back and he never finished the entranceway OK now he has two dining room tables for me one for my mother and one for myself and he assembled a ceiling plant. That's as far as we got until like I said he claimed that he was coming back to finish the job and after that he went ghost to me and I kept calling and calling. He actually cut off all kinds of communication whatsoever for me.

Fast, efficient, and with care. Would highly recommend for any project you need!

Uma was punctual, polite and professional. The door in question was too big for the frame, and even though he was unaware of that when he quoted the job, he was patient and kind in explaining and rectifying the issue. The job was impeccably done. I would recommend him highly.

Definitely 5 star service! Uma was kind, efficient, tidy, and executed the job faster than I anticipated! He installed 2 AC window units as well as installed the brackets in an hour! He was extremely responsive when setting up the appointment and communicated effectively. Hands down will be hiring him again for other tasks I have that I need completed.

Great job. Nice guys. Thanks so much

Fast response to set up repairs to an external door on my 2 family home. Repairs were carried out quickly and with excellent results. Uma was very essy to work with. Receipt for materials purchaed was shared. Will definitely hire again! 5 star rating

It was professional and well done. Uma is very respectful and knows what he?s doing. Will recommend him with my eyes closed.

He did a great job. Polite and professional

Great work & customer service!

I needed help assembling a bunch of furniture from Ikea/Wayfair (couch, tv stand, 4 counter stools, bed frame), and Uma got it all done in a few hours! He was so nice and professional, and it all looks amazing!

I must say Uma was very professional and all about business. Very respectful of my home. The work was done quickly but efficiently. I have nothing but good reviews and will refer anyone in need to them. Thanks for using the best!

this guy was the best, he got the job done within the hour of calling him, highly recommended, best prices, high quality service, funny.

Uma changed bulbs in bathroom fixture, installed a dimmer in hallway and replaced bulbs in ceiling fixture. He was extreme helpful and since I had to order bulbs on Amazon he will come back to install them.

Was super pleased with his work. Very reliable and nice to deal with Would use again in the future

Best job I’ve seen done in years. Makes sure your concerns means a lot for your betterment.

Excellent service, precise and prompt . I would definitely use again and recommend to everyone. You will thank me later for this reference, trust me.

Uma is the absolute greatest !! He helped me install my office door & build my office furniture. He is very professional, thorough in his work, wonderful personality and punctual. I highly recommend him for your every day jobs !!

I had a issues with my electricity in my in my outlets, Mr Uma came over the next day, did an inspection on my wiring, found out the outlets wires burned out and needed to be replaced. That same day Mr Uma replaced all the wires in 4 of my outlets now they work like new, and did it for an affordable price. Thank Mr Uma I'm going to let my neighbors know about awesome work you did.

On time, very professional, got the job done in a timely manner. Do recommend

Finish fast ,in and out job great clean up

They were on time, they had the proper tools they needed, and they were very efficient.

Yes...Uma did a great job installing my TV wall mount. He was on time, professional, and made sure everything was secure and level. His customer service was excellent, friendly, responsive, and easy to work with. Highly recommend!

That 86?? was big and heavy but handy Uma took care of it great job