GIANCOLA CONTRACTING INC

We’ve used Giancola Contracting in the past and had a good experience so when we wanted to do more renovations we decided to go with them again. We had a number of items done in summer 2021 including taking down a wall to open up the living space, new hardwood flooring, new lighting, new appliances, and island installed, painting and some other small items. There were numerous issues with the work and we have been reaching out repeatedly since then to have issues fixed, however they have not rectified the issues claiming we owe a balance from the project which is not true at all. In addition, Andrew, the owner claimed that we never replied to him about a small balance due and that we never reviewed the final balance or replied to his emails which is not true at all. All of the calculations we did showed we paid in full. I sent him spreadsheets showing all the line item details of what was done and what we paid and I offered numerous times to review it over the phone with Andrew and he never replied or made himself available. He basically left us in the lurch with bad lighting (lights flickering, faulty dimmer switches installed, lightbulbs which have been discontinued so we can’t even find replacements, etc) which we’ve now spent a significant amount to fix, poorly installed flooring that isn’t holding up well, with numerous chips and scratches in addition to the floorboards coming up and delaminating. Some of the work was done really poorly, ie floorboards weren’t put the full way to the wall under the washer dryer, the cabinetry for the island kicks coming loose and falling off, the flooring was too high and had to be cut when the dishwasher was installed which now makes it impossible to fix or replace without pulling up the floorboards. There were many other issues. We had to find a new contractor who says he’s now “fixing someone else’s mistakes.” We’ve spent significantly more than Andrew claims we owe fixing all the issues so I’m reality, he owes us money. Andrew made it very clear to us when the majority of the job ended, that he was onto a much larger, more lucrative job on a townhouse in Brooklyn and left us high and dry. It is really unfortunate that after all the work we’ve done together, not to mention all of the referrals we gave to other people to use this contractor that he hasn’t come back to fix the issues.

Andrew Giancola was professional, accessible and easy to work with. His team of workers and subcontractors were all excellent.

Living in a brownstone while undergoing renovation is not pleasant, but this contractor did everything possible to minimize this.  Andrew Giancola is an awfully nice guy who has been in the business for many years - so he knows what to anticipate, which subcontractors are the best and how to get the job done as efficiently as possible.  These type of jobs always have issues - in our case much of the structure of a mid 1920's addition had to be demolished because it was poorly built - but the contractor took it in stride and made the best of a bad situation.

unknown