George's Sewer Services

They came and cleaned out the sewer line. They were very professional and polite. Did their job. Answered my questions. And the sewer is no longer blocked. Woman who answered the phone was very polite and helpful.

unknown

He understood my sense of urgency and came to the rescue very quickly.  He was fast and professional!

The service went well. They cleared up whatever mess there was before. They did the job that I asked them to. The price was reasonable.  He did a professional job, and he knew what he was doing. The responsiveness was quick, and they were on time. He was very professional, and he explained everything that he needed to explain, before he started the job.

unknown

I own and manage an aging relative's dwelling in Brooklyn, but I live in NJ.  So all my contact was by phone, not in person.
 One Saturday morning I got a call that the primary toilet was clogged, did not yield to plunging.  After looking briefly on Angie's list I chose George's.  Called at 8:30am.  His wife said they could be at the house around 10, explained that the fee for snaking was $90, and toilet removal (if needed) was $245.  (She'd asked where I got the name, so she knew to apply the 10% discount.)  I said OK (though I mistakenly assumed the second fee was for the whole job; it's only for the second step).
 They did indeed show up by 10. After 40 minutes of unsuccessful snaking, they got my approval to remove the toilet, and after
around 30 minutes removed the offending pad from the back.  They then told me the total for the job, $380 with taxes, but said that the flange broke (from age, rust, corrosion) so that the toilet could not be re-installed.  They said the problem must be fixed by replacing drainpipe from the basement below, a big job.  They did not have time to do it the same day, nor the next ?Easter Sunday? so we were left with a non-functioning bathroom.  They said they'd get back with an estimate.
 I was very satisfied with their response, promptness, and the unclogging.   The price seemed high for what was apparently (from my end) an 80-minute job.  From my standpoint it stung because we were still left without a functioning toilet, but of course from their standpoint the labor was only somewhat less than if they'd re-installed the toilet before leaving.  And I'm not sure it's out of line with what others on the list have paid for similar work.
 The ending:  I found a self-employed plumber who showed up 2 hours later, decided he could replace the flange and repair the whole thing (since the drain below was PVC, not old metal), but suggested the old toilet be replaced.  So he got a new toilet ($125) and flange, made the repair and installed the toilet ($175).  (I'll review him when he's ready to join the list.)  Time will tell whether he was right.

The two guys who responded were friendly and went to work quickly.
The prices they quoted me upon arrival were higher than other quotes I had received for the same work.
They refused to honor the Angie's List  discount, stating that their prices were already discounted.
I had them clear the line because I needed it done ASAP.
I was happy with the work, the crew was good, but I felt like I overpaid.

I called and they told they would show fromat 1 to 3:pm.  The guy came in at 1:30 PM.  He was very profesional and explained to me what the issue was.  He quoated me 350.00 for the work. I used the 10 percent Angies' coupon, so the prices went down from 350. to 315.00  He took about 35 minutes to unclog the pipe and all the clog issues went away.  I would use this serveice again.

Plumber was late but did great work in fixing out slow shower drain.

I called Georges Sewer Service and was told they would be at my house by 10AM on Monday Morning.  George arrived on time and ready to help.   He quickly accessed the problem and told me what he needed to do to fix it.  He brought his machinery downstairs and off to work he went.  His machine brought back roots that have grown into my sewer from the tree in front of my house.  
George suggested that we "water jet" the line to get as many of the roots out as possible being that I am not ready for the expense of replacing the entire sewer line.  I went ahead with the job and the sewer is flowing just fine.  I would recommend George to my friends and family and will certainly be using him again in the future.

The plumber came the day after I called, and arrived ahead of schedule, which was great. They were pleasant and got to work immediately. My only complaints are that 1. I was told they provide free estimates, but I wasn't given any estimate until they were halfway done with the work. When I asked about it, they said they couldn't give an estimate until they figured out where the bust was (understandable) but by the time they told me The price they had already begun to fix it. 2. I was charged for 2 hours labor plus materials, but half the time they were here was spent waiting around for the parts to come. Overall, I'm happy with the job they did and they took the Angie's list 10% coupon which was great, but I'm a little skeptical about the charges.

Cleaned sewer.  They did a great job.

They arrived within an hour of my call... Very professional... Explained everything in detail... Cleaned up after completion of work... VERY SATISIFIED!!!!!!

Again, Angie's list comes through. Needing service performed and living over 200 miles away can be a nightmare. Angie's list takes the guess work out of finding competent and reliable service people. Living in Washington DC and tending to the needs of my Mom's house in Brooklyn, NY can be challenging. So far, Angie's list has mitigated the process of finding suitable and reasonable people to perform work, usually just by making a phone call.  When I phoned George's Sewer Service, Barbara took my information and arranged for someone to take a look at my clogged back yard drain. On the appointed day, there was some technical issues with transportation, but when contacted, George took into account my situation (on a one day visit to get the drain cleared) and showed up with his coworker "D." D assessed the issue and made all the effort to clear the drain, but to no avail. It was then determined that this would require digging up the very old cast iron pipes and running a new line to the main drain. So I rearranged for that job to be done at my convenience with a two day advance notice. The day of the job, George, D, and Alex showed at the appointed time. I also needed a water supply line run from the basement through the wall out to the backyard. While Alex worked on running the line, D broke concrete and dug a new path for the drain line. The job was made more difficult because of access to the sewer line was in a tight spot. But with determination, patience and humor, D was able to run the new line, cut an access opening into the main line some 2.5 ft down and attach the new line with a special coupling. After the pipe was laid and flow established, the trenching was back filled and concrete was mixed and the cut repaved. The service line being installed made it much easier to do the drain work because we now had ready access to water supply. The team worked diligently to complete the job as daylight faded. In the end, I was extremely pleased with the job done well and working with D and Alex. I liked the service and the can do attitude of George's Sewer service. I knew I was working with professionals who were courteous, easy going and extremely knowledgeable. I would not hesitate in using George's sewer service in the future and would gladly recommend their work.

Problem was that whenever any toilet in the house was flushed, raw sewage backed up into all three sinks in the laundry room. They came within the hour. First they tried to use snake in sewer line. Was told there was decades of grease and sludge. Was told that my 100 year old house had a sewer line that was not properly installed angle wise. During the 25 years that I have owned house I had never had this problem. Also 10 years earlier I had all plumbing in the house updated and all pipes in the house replaced. (But not the line that was the source of the problem) They brought in a machine I think was called a squid. Was told no guaranties it would fix problem. It did fix the problem and have not had problem re-occur. I am not a plumber so I do not know if everything I was told was true. The only dissatisfaction I had was the un-expected additional expense. To be fair to this company the work they did was necessary and the price fair.

 

Three men came and had to dig 5 feet into the driveway to find the clogged pipe.  The pipe was filled with cement 4 feet deep, that is why it would not drain.  They changed the entire line with new pipe, Covered it up and put 4 inches of new cement on top.  All this was done in one day.  Now my drain is working well and I keep the driveway entrance locked so this can never happen again.

He came out same day within an hour. He did it in a reasonable amount of time. He is very professional. I would recommend him.

Mr. D, you were great.
Thank you.

Person answering calls was extremely courteous and helpful. Response time was great. Sink was fixed. All work done was explained in depth. Great service. Definitely recommend.

Was responsive and services with done well

Very professional on the phone and on the job site. Great to work with.

Overall, we were extremely satisfied with George's services. From day one he was prompt, professional, and courteous. He provided a free estimate before beginning the work, and not only did he stay true to the estimate, but he also finished on time. He was reliable and always available by phone to answer any questions we had. Our plumbing is working better than ever now! Honestly, after Hurricane Sandy, we were very anxious about finding a good, honest contractor, as many were taking advantage of the situation and overcharging people, providing bad parts and poor service. We couldn't be happier with our result and would not hesitate to recommend George.

I called around noon when I noticed the backyard puddle near our back wall growing as  the rain continued.  I spoke with a delightful woman who said she would send someone when the rain had stopped (so as to not electrically shock the worker) and we agreed upon a time between 2 PM and 4 PM. At 3:15 Demshon arrived and very quickly diagnosed and cleared the blockage, taking care to dry the wheels of his machine to protect our floors.  This was a very fast solution to my problem.

So today when I noticed our radiator leaking all over the floor, I couldn't believe I had to call him for the 3rd time in a week. With dread I called and spoke to the very pleasant receptionist who told me that despite the bad weather George could still come out after his other jobs. But he didn't - instead, he called me first and talked me through repairing the leaking radiator myself! No joke - and I'm NOT handy. He called back a half hour later (I'm still totally serious) to see if it was indeed fixed, and it was. How often do you get to tell people a plumber made your day by saving you $$? What a stand up guy - will def use and recommend him for all future plumbing needs. Just hopefully not 24 hours from now...

Great