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Fiberama Manufacturing Co
Deck or Porch - Build or Replace, Doors (Interior) - Install or Replace, Garage Door - Install or Replace,
About us
Fiberama is a name that has been synonymous with quality home improvement since 1957. We manufacture everything, from windows to steel security doors. We have an additional location in Staten Island at 1207 Hylan Blvd. (718) 420-3800. Call For Your "Free" in Home Estimates. Additional DBAs - Brooklyn Installations Inc, DEP Inc, Staten Island Installations Inc.
Business highlights
68 years of experience
Services we offer
Manufacturing and installation fiberglass, door, garage, security & sliding., steel, storm, vinyl windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.152 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 17% | ||
| 10% | ||
| 2% | ||
| 12% |
Showing 1-25 of 52 reviews
Rosalie G.
Nov 2021
He did everything the best he can. He fix the job he put up the right angle and he change the whirl and rubber. The whirling was bent because he put in the new the rubber was put in a a new angle. I want this company to be removed in the Angie list.
Thomas N.
Sep 2017
Very well the the most part. There was one issue which was addressed.
Response from Fiberama Manufacturing Co
"were happy that all of your concerns were addressed and we thank you for your business."
Cindy S.
Aug 2016
Excellent! It's been a full year since installment which provided me 12 months of various weather conditions to evaluate the efficacy and quality of my new awning. A+++ to both....and it's so nice to have protection from the elements all year long :) This was the first time in over 30 years I don't have to clear my porch of major snow and ice and it prevents my garage located beneath it from leaking. Had I done this long ago, I could have been spared the many headaches I had in the past. During the preliminary estimate visit, all my questions and concerns were well received and thoroughly answered. The team of installers were incredibly courteous, neat and proficient. The day after installation, during a rain storm, I noticed a slight issue. I notified the office, they scheduled a re-visit and it was readily solved. The entire experience was a pleasure from start to finish! THANK YOU, Fiberama family! :)
Response from Fiberama Manufacturing Co
"thank you so much for the kind words. we appreciate your business"
Michael E.
May 2016
unknown
Response from Fiberama Manufacturing Co
"thank you. it is our pleasure to satisfy our clients.thank you for taking the time out to review us."
Yakov S.
Apr 2016
our 16 old awning got completely broken by the wind we call fiberama people next day a reoresentative came did a thorough assessment and gave us a price we agrees 5 days later they came and put a new one they were very prompt, very high quality job will highly recommend them , very professional
Response from Fiberama Manufacturing Co
"thank you so much for such a great review. we appreciate your choosing us and we very happy that you are happy.if there is anything we can do for you in the future please let us know. thank you don fiiberama"
ROSEMARIE D.
Jul 2015
Excellent all around, from customer service to sales to installation. The salesman, John was at my home on Friday July 3rd, and had the awning installed the following week on Wednesday July 8th. I could not believe the turnaround time for job completion, everyone else I contacted was giving me anywhere from 3 weeks to 6 weeks before being installed.
Like the commercial says "you'll be pleased" Well I am extremely pleased. I have been able to sit on my porch every
day protected from the elements. I must add that I thought it was great sitting on my porch in the pouring rain and not get wet at all..
The price though $400 more than another company, it was well worth it because of the workmanship, and speed of installation, not to mention the excellent customer service.
I would highly recommended to anyone.
Response from Fiberama Manufacturing Co
"thank you so much for the great review.as you recall we discussed using american made zorox as opposed to the imported knock off that only comes with a one year warranty this was the reason for the extra cost BUT you have a 15 year warranty as opposed to a 1 year. thanks again for the kind words. don fiberama"
James S.
Jul 2015
The experience was okay.
Response from Fiberama Manufacturing Co
"hi, thank you for an honest review. please let us know what we may have done differently to have earned an A. thanking you in advance don fireball"
Beverly I.
Mar 2015
unknown
Response from Fiberama Manufacturing Co
"thank you so much for the review.our goal is to satisfy all of our customers. were glad you chose fiberama .if there is anything we can do for you please contact us at 718 449 1382. thanks don fiberama"
Adam S.
Jan 2015
They did what they said they were going to do.
Response from Fiberama Manufacturing Co
"thank you for the nice review. we will use it to motivate us to shoot for all A"s we do appreciate you as our client. thank you don fiberama"
Michael E.
Jan 2015
unknown
Response from Fiberama Manufacturing Co
"thank you .we love getting honest reviews from our clients.If you need anything at all please call us were here to help. thank you don fiberama"
Mary G.
Dec 2014
We went to Fiberama with measurements and a picture of the house where the awning had to be installed. A salesman (Iso) helped us as soon as we walked in, looked over what we brought and gave us a price. The price seemed fair to us, not the cheapest or most costly. He answered all our concerns, we picked the awning we wanted, took a color chart to look over at home and made a date for him to come see the job and finalize measurements. He kept his appointment on time later that day and we gave a 1/3 deposit. The contract stated a 5 to 6 week wait for custom work. At 4 weeks another fellow from Fiberama stopped by to go over the measurements to make sure everything was right and at 6 weeks the awning was installed. The installers (Mike) were very good, he did a wonderful job and it took about 2 hours, maybe a little less. Fiberama did a great job from start to finish. I had picked 3 different colors and there were no mistakes on the colors or the measurements or anything. We had picked this company because 22 years ago we had them make an awning for over our back door and it looks as good now as it did then.
Response from Fiberama Manufacturing Co
"thank you so much for the kind words.there is so much satisfaction in a review from not only a satisfied customer but someone we pleased 20 years ago.we could not have ended the year on a more positive note. thank you for making our day. don fiberama"
Ed M.
Jun 2014
The installers were great...did a great job and cleaned up any debris that was cause on the work site. I also had a new door installed at my daughters house. The door is beautiful....the enhancement is making the house worth more. Same thoughts about the door installers...professional, sense of humor and know what they are doing. I couldn't be happier. Thanks to all the Fiberama family
Response from Fiberama Manufacturing Co
"thank you for the complements [member name removed].It is always nice to hear our service is appreciated.if there is anything you need in the future please call and we will happy to accommodate you. thanks again don fiberama"
ATTILIO A.
Jun 2014
We contracted Fiberama on Staten Island NY to provide and install a vinyl bay window on the front second floor of our home. This window replaced an existing flat window and was manufactured in Newark NJ to fit the exsting space by a company associated with Fiberama.
Fiberama was professional and courteous from start to finish of this project. The installation contractor and his helper arrived on time on the specified date. The existing window was dismantled and the bay window minus the two side casement windows was carried up on a ladder and slid into place. (A previous contractor who gave a much higher estimate said that insallation would have involved constuction of a scaffold).
Although the contractor worked swiftly and was obviously very competent, the job took the whole day and extended to the next morning. Installation involved constuction of a hood over the window and attaching steel cables to the stone work on the front of the house. Although the window was level it turned out that one of the casement side windows would not close entirely despite attempts to remedy the situation.
As instructed I contacted Miki at the Fiberama office and she dispatched a representative of the window manufacurer and he was able after two attempts to adjust the frame and the window now closes.
Although I was apprehensive about the asthetics of a bay window, my wife and I are very happy with how the finished product looks. We feel that it is a very attractive window.
Fiberama was professional and courteous from start to finish of this project. The installation contractor and his helper arrived on time on the specified date. The existing window was dismantled and the bay window minus the two side casement windows was carried up on a ladder and slid into place. (A previous contractor who gave a much higher estimate said that insallation would have involved constuction of a scaffold).
Although the contractor worked swiftly and was obviously very competent, the job took the whole day and extended to the next morning. Installation involved constuction of a hood over the window and attaching steel cables to the stone work on the front of the house. Although the window was level it turned out that one of the casement side windows would not close entirely despite attempts to remedy the situation.
As instructed I contacted Miki at the Fiberama office and she dispatched a representative of the window manufacurer and he was able after two attempts to adjust the frame and the window now closes.
Although I was apprehensive about the asthetics of a bay window, my wife and I are very happy with how the finished product looks. We feel that it is a very attractive window.
Response from Fiberama Manufacturing Co
"thank you so much for the positive review. we appreciate you taking the time to express your experience with us. if we can help you in anyway in the future please contact us. thanks don fiberama"
Leonard G.
Apr 2014
The job was perfect. The awnings were installed as promised. They are very sturdy and the larger one does the job keeping water from going down the steps to the basement entrance. The men who worked on it did a great job. When some additional caulking was needed at a later time the company sent a man out from Brooklyn to do the repair.
Response from Fiberama Manufacturing Co
"thank you so much for the kind review, we certainly appreciate you as our client and were there for you when you need us. don fiberama"
Florence K.
Apr 2014
They advertise that they cover the Bronx however it is very difficult to get them to respond to a need. They wait until they have multiple jobs in the area before they will respond to your needs. The initial contact and contract signing is prompt however if there is need for follow up after a job is completed and paid in full they make you wait until they are ready. I waited for 4 months for them to respond to and repair leaks in the enclosure.
Response from Fiberama Manufacturing Co
"hi, as you know we are aware of your broken glass, it is a custom, insulated glass unit that is on order from the manufacturer as soon as it comes in we will call to set up an appointment to install it. i am sorry for the delay as we do not control the delivery time from outside sources. thanking you in advance for your patience. don fiberama"
Alexander S.
Nov 2013
This is a great company that I would recommend to anyone. They did a very high quality job. I am very satisfied. It was a great experience. They were very professional. They did it on time. It was a decent price for their time. I liked their job. The product is still there, and hopefully it will be there for years to come. With regard to price, they are not cheap, but they are not too expensive. They are somewhere in the middle. I would definitely use them again in the future.
Response from Fiberama Manufacturing Co
"thank you for the kind words we do appreciate your business and look forward to working with you again in the future. don fiberama"
RICHARD D.
Apr 2013
I was extremely satisfied with the room, as I with the workmanship. Everybody was very professional, polite and cooperative. Every question was answered. I would recommend Fiberama with out any hesitation.
Response from Fiberama Manufacturing Co
"thank you [member name removed] . it was nice seeing your wife and yourself. i appreciate the business for the second time, i love repeat clients, that tells me were doing something right. on a personal note thank your wife for trying to help my brother in law get a dog from the shelter. much appreciation from a fellow animal lover. don"
Joseph S.
Nov 2012
They were very prompt, neat and delivered on promise. My husband contracted with them so I was a little surprised with their price.
Response from Fiberama Manufacturing Co
"Thank you for the kind words i am very proud of the service my family provides and am very pleased with your response. we sold your husband very high quality products we do offer entry level merchandise for new construction at a lower cost. If in the future you require any additional work please call and we will show you all the different grades and costs associated with them so that you can make the appropriate choice that suits you.what ever you decide you can expect the same professionalism you experienced the first time. thank you so much for your business and response. don fiberama"
Teresa S.
Oct 2012
They were fantastic as usual. They came to measure my three awnings, showed me the choices available, made their recommendations and delivered a quality product exactly when they said they would. Great job. This is my second time using their services. Thank you Sal!
Response from Fiberama Manufacturing Co
"Dear [removed member name], i believe i am blushing as i respond to your very generous and flattering review. i will personally let my cousin sal know how pleased you are, and our second time around no less.heres looking forward to a third opportunity to serve you. thank you again don fiberama"
Gary M.
Sep 2012
being a little nervous i only ordered the windows i figured if they didnt do a good job on windows then i wouldnt order the doors. they did a super job with the windows neat clean orderly they removed all the old garbage and cleaned every inch of my home the windows work great they did everything that the salesman said they would do. needless to say i will be getting my doors from fiberama. 100% satisfied
Response from Fiberama Manufacturing Co
"Dear [member name removed] thank you so much for the kind words. looking forward to assisting you with your doors when your ready. please feel free to contact me any time. thanks don fiberama"
John P.
Sep 2012
as expected the job was done to perfection just with the doors the job was smooth and pain free
Response from Fiberama Manufacturing Co
"hi (Removed Member Name), thanks so much for the kind words. we expect perfection and its nice to see that you received what we promised.it was kind of you to share your experience on our behalf. sincerely don fiberama"
Santo S.
Sep 2012
Excellent workers double checked measurements I was given an installation date fairly quickly and the work was done and completed on time
Response from Fiberama Manufacturing Co
"dear Mr sapienza, thank you so much for the review. my entire family was flattered that you would take time from your busy day to compliment us as such. if we can be of assistance in the future don't hesitate to call. sincerely don fiberama"
Joann A.
Aug 2012
I will never buy anything from them again, and if I am asked about them I will tell people never to go to that store to buy anything....
Response from Fiberama Manufacturing Co
"dear [removed member name], the awning we installed was exactly what you and your husband ordered . the fact that you offered us $100.00 to make the adjustments you wanted made after the fact shows the error was yours. we get no satisfaction in pointing this out, however the adjustment you wanted was $295.00 MORE AT OUR 'COST' . were sorry that we could not accommodate your request. my parents, brothers and my children all strive to please our customers everyday, sometime its just not possible. i am sorry for your experience . sincerely don fiberama"
Ron S.
Aug 2012
and - lo and behold - he found a way to adjust the right garage door opener properly without any problem with the garage beam.
On Aug. 15, 2012, we had a downpour. Well, my garage floor was very wet. I called the company, spoke to Nicky, and she scheduled the garage door man to return on Sept. 7, 2012. (He was on vacation she told me.) It rained very slightly today, Aug. 27, 2012, and the garage floor was wet again near the bottom of the door. I could not wait until Sept. 7th anymore. I called today and asked for the manager. I was connected to a gentlemen named John, who said he would come by Wed. to pressure test the seal. I am attempting to resolve this matter with Fiberama. I will file a further report after John comes on Wed. Aug 29th. To date, when I asked why there were two separate crews scheduled to work in my home (and garage) on the same day, the reply was so we would only have to inconvenience you for one day. Well no one ASKED ME what would be my preference! I would certainly have selected to have two separate days, so I could watch the work and make sure that the clean up was done properly. Secondly, it is outrageous that the garage door installer told me, first, and quot;I cannot connect these garage doors to your garage door openers. They will break the garage doors. It cannot be done.and quot; This, despite a Fiberama saleman, Nick, measured everything, and did not indicate there would be ANY problem in connecting my new garage door to my present garage door opener. Then, after he managed (somehow) to do what he said was impossible, he could not adjust the right door to open properly. Again, after a call from someone at Fiberama, he managed - again - to do that which he stated and quot; I cannot do this because the garage beam is in the way.and quot; How fortunate that I had the good sense to pay by credit card. One call and the credit card company will wipe out the entire $4,700.00 payment to them.
What has been a nightmare, may turn out to be a case of poor workmanship which, hopefully, Fiberama will correct. I intend to file an updated review after Fiberama takes such action as they may deem appropriate to correct the problem with the leaking garage doors. If the leaks are resolved, then except for lousy clean ups, I would say that the new garage doors are beautiful.
UPDATE: The service manager, John, came as promised and pressure tested the doors. He found an issue that could explain the water leakage. I accept that. However, I pointed out to him that the sides were NOT caulked at all, and that too could be the cause of the leakage. He returned and caulked the sides - he actually did a nice job in caulking this area. I haven't had any leakage since he caulked, but we haven't had a really heavy rain yet either. So, I won't know the actual cause of the leakage until after a good rain.
Sorry this review has been so long. I hope it is helpful to anyone who may decide to consider Fiberama for the purchase of these products.
Response from Fiberama Manufacturing Co
"Dear [member name removed], I'm glad my brother john was finally able to satisfy you in the end. we do strive for quality over quantity. I'm glad in the end you found our product" beautiful". i spoke to my brother and he suggested if you have any future concerns you could contact him directly at 718 420 3700 in staten island thanks don fiberama"
John P.
Aug 2012
i have to say the installation was great the doors look amazing. the installers did a great job, neat,clean, organized. At the end of the job a fiberama rep came to inspect the job and answer any questions i had. no question i will be calling them for my windows.
Response from Fiberama Manufacturing Co
"Dear [member name removed] thanks you much. you made my day. don fiberama"
Licensing
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FAQ
Fiberama Manufacturing Co is currently rated 4.1 overall out of 5.
Fiberama Manufacturing Co accepts the following forms of payment: CreditCard
Yes, Fiberama Manufacturing Co offers free project estimates.
No, Fiberama Manufacturing Co does not offer eco-friendly accreditations.
No, Fiberama Manufacturing Co does not offer a senior discount.
No, Fiberama Manufacturing Co does not offer emergency services.
No, Fiberama Manufacturing Co does not offer warranties.