Give our team of experts at Einstein’s Plumbing & Heating a call for all your heating, air conditioning, and plumbing needs! Targeting both cost-effective and long-term solutions, the experienced technicians handle residential and commercial heating, cooling, and plumbing installations, repairs, and maintenance with unwavering integrity and professionalism, no matter how big or small the job may be. The team at Einstein’s Plumbing & Heating is always available when you need them, protecting your best interests with emergency assistance available 24 hours a day, 7 days a week throughout Brooklyn, Red Hook, Carroll Gardens, Gowanus, Boerum Hill, Brooklyn Heights, Cobble Hill, Park Slope, Clinton Hill, NY. Contact them today for the help you need at prices you can afford. They are standing by to take your call.
Faucets, all leaks repaired, boilers, disposals, gas leaks repaired & pump repair., hot water heaters, pipe work, sewer & drain cleaning, sinks, toilets, video sewer inspection
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Number of Stars | Image of Distribution | Number of Ratings |
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57% | ||
14% | ||
29% | ||
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"Let me respond to this report at the beginning I said to the member that we would come out when she had called the first time on Monday and we charge $189.00 to come out at min to spend an hour of our time trouble shooting her boiler not as she puts it to walk in the door it would be a great thing for all plumbers to charge 189.00 to walk in some ones house and say hi collect the money and leave with out doing anything .But anyway lets tell the truth, you canceled the job at Tues at 1am saying that the heat came back on by its self correct, swearing on the machine I am not canceling because I got someone else to do the job and come out with out a service fee she was actually leaving this long winded message on my machine . But ok lets go on, then you called our office on Friday morning at 9 am correct at that time our dispatch booked your call and said to you your appt was between 10am & 12 pm correct, and we showed up on time at 10;45 am as promised so first your punctuality ratting of our company is a lie isn't that right .So lets go on as far as the prices we gave her there were three options given to her one being $877.00 to install a new american made pump on her boiler and adjust all the controls & bld her system and make sure her boiler was operating correctly . But the member picked our second option that was $520.00 + tax and it was to install a $76.00 pump and not check the rest of the system for proper operation so that was the job we did for her every option was explained to her and what would be done for her. Our prices are competitive and sometimes cheaper than other services companies and we deliver a far greater service than most but she was so consumed with our pricing break down and not that it cost money to get a drug free 'background checked technician to her home while she was out of state tells me one thing she wasn't concerned about her tenants heat she was concerned about pricing or she would have had the job done on Monday but she chose to shop around all week and not care about her tenants being with out heat .So I wonder how come Aladin plumbing did not show up all week or did they know something we did not know about you And would not give you service That's what I think As far as our attitude changing after you mentioned Aladin plumbing could care less about them I know they cant hold a stick to the service i provide my customers.So in conclusion I would say she is a person whom no one could satisfy no matter what price or service you give her she even tried to blame her tenants for blowing the pump on the boiler because he changed the water filter on the main line to her house I would say she comes from back in the day of all the slumlords in Brooklyn and she is upset that her property is in disarray and poorly maintained at best and tenants today could call 311 on her and get satisfaction even when the slumlords will not fix the problems Ellen had the choice to let us leave WITH OUT A SERVICE FEE AT ALL isn't that right, but you chose to have us do the job because you are a difficult person to please .I am sorry I felt bad for your tenant and did the job and had to get stuck working for a SLUMLORD LIKE YOU. So work for again NO Warn other service providers YES Stay away Overall Z as a person Z as a person who wants to berate people and tell them what there worth I give her an A in that at least we tell the truth and don't lie Ellen thank the lord the world is not full of persons like you. You tried to strong arm our company into doing the job for next to nothing with your threats of putting up a bad report on Angie's List So thank you for showing the other side of people who are just unhappy with there lives"
"We would like to first thank the member for the nice ratings we received from her.And it was a pleasure meeting with her to bid the job. The job cost was $1400.00 used to run gas piping to two dryers and properly vent them according to NYC code .The price we gave to complete this job included NYC plumbing permits and inspections required by law when gas piping is to be ran. So as for the other company to be so much cheaper then us he had to save some where as of the writing of this response we see on NYC.GOV\BUILDINGSDEPT there are no permits issued so far for this job . So if this job was done I would have that company pull a permit to make sure the job was done correctly and vented properly because carbon monoxide is the silent killer. If pricing is so off on a job ask the low bidder where is he saving money . At my company we give the customer what we say we are going to give them and nothing less we are a strait forward pricing company ."
"We would like to thank the member and his family for having one of my plumbers into his home and solving the water problem in his basement. Thank you"
"Thank you for the great rating and the time in your home working .I did not know we could respond to these letters so that's why this response is so late in coming. I have worked at your home many times since this letter you wrote but we wanted to thank you properly on the list . As for living in Jersey I am always there for my customers only a 45 min ride and if I can't make it I will call one of my men in to help . Thank you again"
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