Drimmers Major Appliances
About us
How can Drimmers, a family run appliance business, survive and thrive while big chains are dropping like flies? Especially in this economy? The answer is "family": The Drimmer family and the thousands of New York families we've been treating like family for over four decades. At Drimmers we have New York's most comprehensive display of major home appliances. We carry all the major domestic and imported brands for the kitchen and home laundry. And we make sure to have the very best there is at every price point and to suit every decor - basic, traditional, elegant and contemporary. In other words, we have exactly what you're looking for at a price you're not likely to find anywhere else. What's more, at Drimmers it makes no difference to us whether you're buying a stove for a starter home, or built-ins for a state-of-the-art custom kitchen for Park Avenue. We offer each customer the same courtesy, time, attention and expertise regardless of their budget. Because we know one thing - today's first time buyer is often tomorrow's success story. In a family business like ours, there's no such thing as cutting corners. We do our own buying, and do it very well. So you get the most value for your dollar. And because home appliances are in our blood our sales people can give you get real answers and expert information. Plus, when you need customer service you get customer service - quality customer service in real time. Maybe that's why New York Magazine says we're "The best place to buy kitchen appliances."
Business highlights
Services we offer
Audio, Drimmers sells appliances within the following categories: Air Control, Dryers, Freezers, Grilling, Kitchen Cleanup, Kitchen Cleanup, Kitchen Ventilation, Microwave Ovens, Refrigerators, Specialty Refrigeration, Vacuums, Wall Ovens, Washers
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 12% | ||
| 12% | ||
| 0% | ||
| 6% |
After looking over numerous reviews and making many phone calls, I ended up calling Drimmers, which is the appliance company that I my kitchen renovation company had referred me to at the beginning of this search! It's not clear that Drimmers was the company in place when I redid my kitchen, and in any event, they aren't responsible for Miele quality, but they treated me as if I had been a customer at the time.
My contact at Drimmers was Isaac, and he was extremely helpful from initial contact to post-installation questions. I explained my problem to him and then asked about other brands that might meet my needs, including accommodating the custom panel. Isaac told me that he would look into the custom panel issue and that he would get back to me as soon as he had an answer. Not an hour later, I heard from him - Drimmers would have no problem replacing the panel on a Miele. Whether they could do so on another (equally expensive) brand, probably not, explaining that it would be risky to buy another brand - there was no guarantee that the panel would fit - but he was certain that a Miele would accept the panel since the company configured the doors of their built-ins the same way over the years so they could accept panels.
As Isaac had promised, and after doing some juggling to meet my schedule, the dishwasher was delivered and installed on the day I requested a little over a week later. . The installers were very good about calling ahead as their time window narrowed. While installing it, they explained why the previous dishwasher had probably died (computer board affected by water dripping off my counter top) and how the new model would avoid that problem. They were fast, efficient and clean in their work.
A few days later, after a very quick review of the dishwasher manual, I had some questions, left a message for Isaac, and heard back promptly. The dishwasher is even quieter than my old one, the panel fits perfectly, and the door closes shut without any pressure, thus avoiding the dripping water issue.
I needed a new stove so, I called Drimmers Major Appliances, I didn't even go to the showroom, they recommended a model. I had the old one removed, that new one put in, and I built a new kitchen around the new stove (gas stove). Good service, helpful, patient, and I am satisfied with my stove.
Licensing
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