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DIAL APPLIANCE SERVICE

Appliance Refinishing, Appliance Repair, Appliance Repair - Small

About us

Dial Appliance Service proud to provide the best repair services for community of Brooklyn, Queens and Staten Island of the Metropolitan New York area. We specialize in service and repair of all major appliances. Our technicians always prompt, on time, responsible and remember that our success depends on providing our valued customers with the best service possible

Business highlights

33 years of trusted experience

Services we offer

WASHERS, DRYERS, REFRIGERATORS, DISHWASHERS, RANGES, STOVES, OVENS, MICROWAVES AND AIR CONDITIONERS.

Services we don't offer

Central air conditioners and commercial refrigerators.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.2
value
4.4
professionalism
4.5
responsiveness
4.3
punctuality
4.3
Showing 1-7 of 7 reviews

Siu C.
12/2017
1.0
appliance repair
  + -1 more
Horrible. Hardly any communication, the repairman adjusted something for two minutes on the first visit and said it was done. The machine didn't work that night. I then called the next day and they said they need to order a part and will call me back that afternoon with a date to complete the job. They never called. I called and scheduled another visit. This time, they did some work and said the job was done. The technician left a mess on my counter and was insulted we asked him to clean up. Needless to say, the machine still didn't work that evening. We called them again the next day and they said they need to order another part. There was no word from them for over a week and then our warranty company informed us they were reimbursing us for the cost of the machine. Dial never even called us to say they can't fix it. These guys are scammers and lazy with horrible customer service. Avoid them.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Ann S.
08/2017
5.0
appliance refinishing
  + -1 more
The Dial Service repair man came in and immediately knew what the problem was, fixed it and made sure that the rest of our machine was in good working order before leaving our home. We were very pleased with his professionalism and his promptness.
Description of Work: Our drier did not work due to a burned out fuse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elsie W.
06/2017
4.0
appliance refinishing
  + -1 more
Well,it worked a few days,then stopped getting cold again. I called again and an technical came again. Again he had to replaced something in the refrigerator. Now it's working great, I am so please.
Description of Work: My refrigerator wasn't getting cold.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Amy L.
06/2016
5.0
appliance refinishing
  + -1 more
unknown
Description of Work: They fixed three appliances. Great price. I would definitely hire them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Maria S.
11/2015
5.0
appliance refinishing
  + -1 more
unknown
Description of Work: They replaced a broken part on our refrigerator door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann A.
10/2014
5.0
appliance refinishing
  + -1 more
unknown
Description of Work: Call was for service on my Sub Zero refrigerator. Technician cleaned the motor housing thoroughly, explored my concern about noise in ice maker and showed me how to remove freezer racks for cleaning bottom of freezer. He made several suggestions that were very helpful. I will definitely contact them again. I don't remember what the charge was, seemed a little high at the time, but appliance repairs always seem higher than I think they should be.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia H.
07/2012
5.0
appliance refinishing
  + -1 more
Mr. Hillel is very good. The crew was on time. The parts arrived within the timeframe promised. They were in and out.
Description of Work: I hired this company to repair my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DIAL APPLIANCE SERVICE
It is our pleasure to serve you

    Contact information

    2156 Coyle Str, Brooklyn, NY 11229

    www.dialappliance.com/home.html

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Refinishing,
    Appliance Repair,
    Appliance Repair - Small

    FAQ

    DIAL APPLIANCE SERVICE is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    DIAL APPLIANCE SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, DIAL APPLIANCE SERVICE does not offer free project estimates.
    No, DIAL APPLIANCE SERVICE does not offer eco-friendly accreditations.
    No, DIAL APPLIANCE SERVICE does not offer a senior discount.
    No, DIAL APPLIANCE SERVICE does not offer emergency services.
    Yes, DIAL APPLIANCE SERVICE offers warranties.
    DIAL APPLIANCE SERVICE offers the following services: WASHERS, DRYERS, REFRIGERATORS, DISHWASHERS, RANGES, STOVES, OVENS, MICROWAVES AND AIR CONDITIONERS.
    Central air conditioners and commercial refrigerators.

    Contact information

    2156 Coyle Str, Brooklyn, NY 11229

    www.dialappliance.com/home.html

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM