Family owned and operated for over 25 years. We conduct all activities with honesty, integrity, and fairness. We will provide well-trained, productive employees to our customers in a timely manner at the lowest practical cost. e-mail us at [email protected] or call us at 718-797-3757 "LIKE" us on Facebook
Commercial, Residential & Industrial Electrical Installation & Repair.
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Number of Stars | Image of Distribution | Number of Ratings |
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89% | ||
6% | ||
2% | ||
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1% |
"We first serviced the original intercom system in January of 2016 under a different customer/tenant and found the system was old and we could not get parts to repair so we recommended to the customer to replace the old system with a new system and new wiring. We advised the customer that there may be an underlying issue with the existing wiring but there is no way to tell 100% therefore if we only install a new system without new wiring there are no guarantees on the new system and if complications still occurred then the wiring would have to be updated. Our labor is however guaranteed for 1 year. The customer decided to move forward with replacing the system but not the wiring so we completed the install on April of 2016. We used an intercom system from a local Brooklyn company that manufacturers the systems here in the USA which is made from stainless steel and is extremely durable, reliable and vandal proof and we have never had a problem with one of these systems in any of our many past installs. One problem occurred 3 months after the install, which was a blown speaker and we made the repairs free of charge as a courtesy. The next problem occurred in March of 2017 and a different person in the building who knew nothing about the original install contacted us. We explained the situation and they were in agreement so we serviced the system and found there was a damaged amplifier. We replaced the amplifier for the customer but this was not covered since we initially advised the original customer that the system could fail due to faulty wiring. Another reason that this is not warranted is because it is possible that it failed due to neglect of the system. The customer contacted us again a few weeks later stating there was a problem with only his apartment station so we came to service it and the problem was not occurring during our visit so there was nothing we can do."
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