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Big Apple Mold Removal
Water Removal Recovery Service, Fire or Smoke Damage Recovery Service, Recovery Service Service,
About us
Water Damage and Mold infestation are very serious issues. Big Apple Mold Removal, Inc. has developed a meticulous, professional, and reliable approach to restoring the indoor air quality of your home or business. Quite simply, we are confident in our services and you will be too. You will experience this feeling of being in "safe hands" for yourself, as you see us efficiently handle the worst of interior Mold and Water Damage. Big Apple Mold Removal, Inc. fully guarantees the elimination of all mold, mildew, moisture and odor from your Home or place of Business. Big Apple Mold Removal, Inc. uses only state of the art equipment and EPA approved disinfectants to rid your property of mold, mildew, moisture and odor.. Our highly experienced staff is dedicated to providing premium service. We work closely with our clients to understand their needs and concerns both during and after the mold inspection and/or mold remediation processes. Experience relief working with Big Apple Mold Removal. Alternate Phone Number: (347)768-1807
Business highlights
Emergency services offered
29 years of experience
Services we offer
& Emergency Services., Mold Inspection & Testing, Mold Remediation, Post-Mold Remediation, Thermal Imaging, Water Damage & Restoration
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.36 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 17% |
Showing 1-6 of 6 reviews
Emily H.
Jan 2023
I had a severe case of mold in a bedroom closet last year that my building management wouldn't test. So I called Big Apple Mold and spoke to David, who took the time to listen to my issue and recommend next steps. After calling around to other testing companies, I ended up hiring Big Apple Mold to run a mold test for me. David came, was very patient and thorough in showing me what he was doing and even threw in an extra swab to be tested for free. I got the results back about a week later, which I sent to management. They finally agreed after getting insurance involved to remediate the problem with an outside remediation firm. David and his team were nothing but helpful and even recommended a public adjuster I could contact in case I was unable to get an equitable resolution to the mold problem in my unit. Would highly recommend if you need a mold test and report (including lab results) that doesn't cost an arm and a leg.
Response from Big Apple Mold Removal
"Hi [Member Name Removed], thank you so much for taking the time out to share your experience with us, we really appreciate this very nice 5 star review. We are thrilled to hear you were satisfied with our services and advice, we are always here to help in any way we can. Thank you again [Member Name Removed]."
JUSTIN B.
Jan 2023
Excellent company and service. David was incredibly understanding, and his team did an incredible job removing my entire floor, prepping the sub floor for an install and removing and remediating all mold. The price was higher than I was able to afford at the time, and David was understanding and incredibly accommodating in lowering it to fit my budget. This is a great company, and I highly recommend them.
Response from Big Apple Mold Removal
"Wow [Member Name Removed] thanks for that awesome review, we truly appreciate it. Happy to hear we able to resolve your issue and that we were able to work with you at your budget. Thanks again."
Jaime W.
Oct 2021
Big Apple Mold Removal is the absolute worst company and I regret ever hiring them. The reason I hired a mold specialist was to ensure that the mold remediation was done properly and did not contaminate the rest of my home. They did not adhere to safety standards or guidelines for proper mold removal. I am shocked at the way they worked and I would never recommend them to anyone on Angi’s list. First, they used standard grey duct tape to affix a very thin and completely useless plastic sheeting to my walls which left marks that cannot be fixed. I will need to repaint every wall in my basement or remove them completely. Second, they damaged a radiator pipe that leaked for days. Third, they threw away a perfectly good and in working order toilet without consulting me. The foreman then lied to my face and said it wasn’t a good toilet (a flushometer which is a more expensive toilet than a standard tank, which makes me think they stole it for themselves). Fourth, they left their air purifier machine running in my basement for 5 days without contacting me as to when they would pick it up. I was the one who reached out (twice) to remind them to pick it up. When someone finally came to retrieve it, I asked about the multiple bottles of laundry detergent that were in my basement that were no longer there. I was told they would never take or throw away anything without checking with the homeowner first and I reminded him that he disposed of my toilet without consulting me. I am writing this review so that no one else experiences this level of unprofessional service.
Response from Big Apple Mold Removal
"[Member Name Removed], I am truly sorry that you had such a negative experience with my company. This type of experience should never happen. We strive to please our clients with our work, and for you to express such complaints is very alarming, and it is something that I take very seriously. I wanted to address your complaints here, even though we spoke at the time over the phone. 1) I'd like to point out that we take safety and health concerns very seriously, the crew members and especially the crew manager assured me that they did follow the safety guidelines. 2) The plastic sheeting that we used is the same plastic sheeting that we use for all our jobs, which is an industry standard - 6 mil polyethylene plastic sheeting, which is necessary to complete a proper remediation. The taped used for containment is stronger than average Painters Tape and may have removed a thin layer of paint. 3) I understand that your radiator pipe was damaged, but no evidence was brought forward to us that proved that my crew did in fact cause that damage. 4) The issue with the toilet is disheartening, because I can assure you that none of my crew members had any desire to steal a used toilet. The source of your problems was from the bathroom and the toilet was disposed of with the rest of the building materials. 5) We did leave the air scrubbers running for longer. This was only in your benefit with no extra cost. I hope this has helped clear some things up, and ultimately all I care about is serving my clients as best as possible, so again I am sorry that you felt these frustrations during our experience. It is never our intention to make anyone upset. We stand by our work and would be more than happy to reimburse you because you are not 100% satisfied with the results from my crew. We have been in business for over 15 years. We strive for our clients to be 100% satisfied. We would like to make things right. Please reach out to my office to speak to me directly so we can overcome this together. -David T. Owner"
Ann S.
Aug 2019
They did a great job. Always willing to help. No job too small.
Response from Big Apple Mold Removal
"Thank you [Member Name Removed]! it was our pleasure! we with you the best!"
Joe A.
Jan 2019
The technician came on time and checked all the spots that concerned me I was also impressed by their gear, they could check moister in the wall instantly and had infrared camera. Overall the price was very reasonable for this service.
Alex S.
Feb 2017
Our experience with Big Apple Mold was excellent. Of the remediators I interviewed to remediate mold in my mother's apartment, they seemed the most knowledgeable, David, the owner that is. We had numerous roadblocks to overcome, including unusually high insurance requirements by the coop. Big Apple was always positive throughout this lengthy and often discouraging process. Annabelle their office manager made everything so smooth and was always super prompt in answering questions or requests. And patient too. When we finally got the green light, the team they sent was well trained, pro active, hard working and friendly (Kirk,Jaime and Kevin) . You just had to ask once, and they went the extra mile. Patrick the team leader was outstanding, personable and informed, taking utmost precaution around the numerous antiques. They also worked well with the air monitor that we were required to hire. The job was finished on schedule and air scrubbers were left to run for several days. When we finally got the mold test results back, mold levels had all been reduced way below the acceptable level. I am taking the time to write this review because this was a great burden on our family in our our effort to create a clean environment for our aging mother. Big Apple made it happen.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Big Apple Mold Removal is currently rated 4.3 overall out of 5.
Big Apple Mold Removal accepts the following forms of payment: CreditCard
Yes, Big Apple Mold Removal offers free project estimates.
No, Big Apple Mold Removal does not offer eco-friendly accreditations.
No, Big Apple Mold Removal does not offer a senior discount.
Yes, Big Apple Mold Removal offers emergency services.
No, Big Apple Mold Removal does not offer warranties.