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Authorized Heating Inc

Founded 2007 • With Angi since June 2010

5.0

(6) Verified Reviews

Business Details

Phone Number

Address

8005 17th Ave

Brooklyn, NY 11214

Description

Family owned and operated company. Factory service provider for AO Smith, Rheem, Bradford White, Hayward, Zodiac,Pentair, Takagi tankless, State. Authorized Heating is factory trained to service the following brands: A.O. Smith, American, State, Whirlpool, Rheem, G.E., Rudd, Raypack, Hayward. When

Verified Reviews

A few reviews for this pro...
5.0

12/14/2022


Ronnie S.

Impeccably professional in every regard: communication, timeliness, expertise, service. Excellent experience and cannot compliment highly enough.

Description of Work
Replacement failed electric hot water heater.

Category water heater repair

5.0

10/17/2016


Josh B.

Everything they told me through their chat on the website about price was the final price when they came out. It was very straightforward prices and no high pressure sales tactics. It was a quick job and clean job.

Description of Work
My hot water was not getting has hot as it should. I called them to inspect the hot water heater. The water heater was 12 years old. They told me they could make a few adjustments, but I decided it was not worth the risk of seals breaking, so I had them replace it.

Category water heater repair

5.0

08/08/2016


Joanne M.

The guys that did the install showed up within the 3 hour time window they gave me which is really my only complaint as I am not a fan of time windows but that is the case with most service providers. I'm not to familiar with the whole process but from the time they started working and draining the old heater to when they were finished and everything was up and running took about 2 hours. I have to say I'm very knit-pickey with cleanliness and order and they were very clean and tidied up well when finished. The few questions I did have for them they answered very up front and knowledgeably. I already knew what to expect for price as they gave me an estimate of over the phone so there was no sticker shock. I would recommend them to anyone looking to have their hot water heater replaced.

Description of Work
Authorized heating replaced my old hot water heater with a new 50 gallon tank.

Category water heater repair

5.0

10/28/2015


Morgan V.

Firstly, I tried two other companies before finding AUTHORIZED (on AO Smith's website). One guy showed up and even after I had said "AO Smith" boiler on the phone said he didn't know how to fix this newer model (7 years old??) A second company immediately said I'd probably need a new boiler as it was 7 years old and quoted me a price. Which made me suspicious. Called Authorized and you have to get past the fact that there's a call center. I had a bit of phone tag, leaving my name, number, address and cause of problem, the owner calling me back, unable to take the call, then having to call and leave the same info with another person. After 3 times I made the appointment for a week ahead when I could be home. Bizarrely something got lost in translation as an automated call came back saying "see you tomorrow etc." The day of the actual appointment, nobody showed but when I got the owner on the phone he was extremely apologetic and promised to get somebody out that afternoon. And surely enough a guy came out 2 hours later. Diagnosed the problem and replaced the part in no time at all. I received an email receipt and now I can shower! I appreciated the company's willingness to fix a booking error and make good and I'm very happy. When the boiler inevitably needs replacing I will call Authorized for sure.

Description of Work
Diagnosed and fixed a faulty AO Smith water heater. Replaced hot surface igniter.

Category heating & air conditioning/hvac, water heater repair

5.0

09/17/2015


marc G.

Description of Work
Great service. Great price.

Category heating & air conditioning/hvac

5.0

08/21/2013


Michele D.

They are wonderful. Great company. Their prices are very reasonable and the work is great. They are good, efficient, thorough and very polite.

Description of Work
I last used Authorized Heating in April to service the HVAC units.

Category heating & air conditioning/hvac

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Boiler, Hot Water Heaters, & Swimming Pool Heater

    Services Not Offered

    Household plumbing.

    Frequently Asked Questions & Answers about Authorized Heating Inc

    How is Authorized Heating Inc overall rated?

    Authorized Heating Inc is currently rated 5 overall out of 5.

    What days are Authorized Heating Inc open?

    Authorized Heating Inc is open:

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    What payment options does Authorized Heating Inc provide

    Authorized Heating Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Authorized Heating Inc offer free estimates?

    Ask Authorized Heating Inc for details on free project estimates.

    Does Authorized Heating Inc offer eco-friendly accreditations?

    Yes, Authorized Heating Inc offers eco-friendly accreditations.

    Does Authorized Heating Inc offer a senior discount?

    No, Authorized Heating Inc does not offer a senior discount.

    Does Authorized Heating Inc offer emergency services?

    Yes, Authorized Heating Inc offers emergency services.

    Are warranties offered by Authorized Heating Inc?

    Yes, Authorized Heating Inc offers warranties.

    What services does Authorized Heating Inc offer?

    Authorized Heating Inc offers the following services: Boiler, Hot Water Heaters, & Swimming Pool Heater

    Are there any services Authorized Heating Inc does not offer?

    Household plumbing.